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Full-time
bachelor degree, professional certificate
Competitive Salary, Equity Package, Medical Coverage, Dental Coverage, Vision Coverage, 401(k) Plan
Posted 17d ago
~40 hrs/week
Remote in United States
Responsibilities
Serve as a trusted cloud optimization advisor for enterprise customers, managing post-sales technical relationships across AWS, Azure, and GCP. Lead Quarterly Business Reviews and provide proactive FinOps guidance to maximize cloud ROI and minimize commitment risk.
Requirements
Requires 5+ years of experience in Technical Account Management or Cloud Consulting with a strong understanding of cloud economics and FinOps principles. Candidates must hold cloud certifications and possess the ability to translate technical concepts into business outcomes for executive stakeholders.
Full job description
Company Overview
Archera empowers organizations of all sizes to optimize their cloud costs through unique, short-term, insured Commitments. Hundreds of customers rely on Archera's innovative FinTech solutions to increase their cloud ROI while accelerating revenue objectives and service agility.
Archera's unique cloud rate products enable teams to maximize savings, hedge against usage changes and evolving cloud service provider offerings, and reinvest capital into top-line revenue initiatives. Archera works closely with AWS, Microsoft Azure, and Google Cloud, and a broad network of software and services partners to help each customer execute upon a bespoke, financially-prudent cloud growth and success strategy.
Position Overview
Archera is looking for a Senior Technical Account Manager to serve as a trusted cloud optimization advisor to our enterprise and mid-market customers. You'll own the post-sales technical relationship, helping customers maximize the value of their insured cloud commitments through proactive FinOps guidance, optimization strategy, and executive-level partnership across AWS, Azure, and/or GCP cloud economics. As a senior member of a growing Customer Success organization, you'll set the standard for technical account management at Archera, mentoring peers and helping shape the team's playbook as we scale. This is a high-visibility role with potential for growth into management in the future. This is a fully remote role based in the United States, with East Coast candidates preferred.
Key Responsibilities
Own the post-sales technical relationship as each customer's primary advisor across AWS, Azure, and GCP environments
Develop trusted relationships with technical and business stakeholders, and understand each customer's cloud architecture, financial objectives, and operational priorities
Monitor commitment coverage and utilization, delivering proactive optimization recommendations that maximize savings and minimize commitment risk
Advise customers on multi-cloud commitment strategy and sizing, FinOps maturity, and cloud governance
Translate cloud consumption data into executive-level business insights
Lead Quarterly Business Reviews, presenting utilization trends, realized savings, and optimization opportunities to finance, engineering, and infrastructure leaders
Partner with Account Executives to identify expansion opportunities and additional insured commitments as customer environments grow
Collaborate with Product, Engineering, and Support to resolve customer challenges and channel feedback for future product roadmap decisions
Mentor and support more junior Technical Account Managers, helping establish best practices and scale the function
Qualifications
5+ years in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a similar customer-facing technical role
Experience leading or mentoring more junior peers
AWS/Azure/GCP certifications
Hands-on experience with AWS, GCP, and/or Microsoft Azure
Strong understanding of cloud infrastructure and cloud economics
Familiarity with FinOps principles and cloud cost optimization
Experience with cloud commitment programs such as Reserved Instances, Savings Plans, Committed Usage Discounts, or EDP/MACC
Experience presenting to executive stakeholders
Experience supporting enterprise customers
Ability to translate technical concepts into business outcomes
Excellent written and verbal communication skills
Bachelor's degree
Nice to Have
FinOps Certified Practitioner or equivalent experience
Benefits
Competitive salary and equity package
Comprehensive medical, dental, and vision coverage
401(k) plan
Flexible PTO policy
Remote-first culture
Opportunity to shape and scale a category-defining FinTech platform
Cloud on your terms: Manage AWS and Azure SPs and RIs for free • Leverage Insured Commitments • Grow cost-effectively
Industry
Software Development
Company size
11-50 employees
Founded
2019
Headquarters
Bellevue, WA
LinkedIn followers
11,029
Total funding
$39M
About Archera:
Archera is the creator of Insured Commitments—a new category of cloud commitment products that deliver deep savings without long-term lock-in or wasted spend.
Built for modern cloud, FinOps, and engineering teams, Archera helps organizations plan, purchase, and manage AWS, Azure, and Google Cloud commitments with confidence. Our Insured Commitments, including Guaranteed Reserved Instances (GRIs) and Guaranteed Savings Plans (GSPs), provide multi-year discount economics with short-term flexibility.
When usage changes, Archera absorbs the downside through guaranteed protection—so teams never pay for unused capacity.
Beyond commitments, Archera offers a free Cloud Commitment Management Platform with visibility, reporting, and automated renewals across reservable services. Teams can track enterprise agreements (EDP/PPA, MACC) and operationalize long-term purchasing strategies—without infrastructure changes.
Archera also powers Architect, a free AI-driven savings analysis tool that lets teams upload a cloud invoice and instantly uncover missed savings opportunities.
Architect is often the starting point for understanding commitment strategy and identifying where Insured Commitments can deliver the most value.
Offices: Bellevue, WA 98004, US · 525 Market St, San Francisco, California 94104, US
AWSAzureCloud Cost OptimizationReserved InstancesFinanceSavings PlansEnterprise CommitmentsDevOpsFinOpsand Google Cloud
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