Lake Oswego, Oregon, United States · Remote Solely
Mid level$185M raised
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Full-time
Posted 26d ago
~40 hrs/week
Remote in United States
Responsibilities
Serve as the dedicated technical partner for strategic enterprise customers, managing complex technical investigations and root cause resolutions. Build long-term relationships with senior security stakeholders to drive retention and shape product direction.
Requirements
Requires 3+ years of experience in technical support or account management within security posture or detection environments. Must have a deep understanding of AppSec principles and be based in the US working CST or PST hours.
Full job description
About the Role & Hiring Manager
I joined Zenity because it’s solving a critical problem: helping enterprises secure and manage AI-driven applications and automations. It was also a chance to work alongside a group of very talented people and build a support function that plays a meaningful role in customer success.
As a leader, I value transparency, ownership, and teamwork. I believe the best results come from people who operate with urgency while maintaining high standards, trust each other, communicate openly, and stay focused on doing what’s right for the customer.
This role sits at the center of our most strategic customer relationships. You’ll act as the trusted technical partner to a select group of enterprise security leaders, owning their most complex challenges and turning critical moments into long-term trust. Your work will directly shape retention, expansion, product direction, and Zenity’s reputation as the category leader in AI Agent Security.
This is a remote role in the US for candidates based in CST or PST
About Zenity
Zenity is the leader in AI Agent Security and the first company to bring an agent-centric security platform to market. As enterprises accelerate AI agent adoption, we are establishing the security framework for how AI agents are secured and governed at enterprise scale.We deliver full-lifecycle visibility, governance, detection, prevention, and response for AI agents from build time to runtime, across SaaS, home-grown platforms, and end-user devices.
Backed by $180M+ in total funding, including a $125M Series C led by Norwest, with participation from SoftBank Vision Fund 2 and Microsoft's M12, Zenity is trusted by Fortune 500 and Global 2000 enterprises worldwide.
Join us in shaping how AI agents are secured at enterprise scale.
What You’ll Do
Serve as the dedicated technical partner for a portfolio of strategic enterprise customers, developing deep expertise in their architecture, security posture, and business priorities
Own complex technical investigations end-to-end across integrations, data pipelines, detection systems, and observability tooling, driving issues from first signal through root cause and resolution
Provide clear, executive-ready communication during high-visibility situations, ensuring SLA adherence, proactive updates, and strong cross-functional coordination with Engineering
Build long-term, trust-based relationships with senior security and engineering stakeholders, positioning Zenity as a strategic cybersecurity partner
Identify recurring patterns, systemic risks, and optimization opportunities across accounts, turning reactive support into proactive value
Contribute to scaling Zenity’s Strategic Support function through process improvements, documentation, enablement assets, and participation in enterprise on-call coverage
What You’ll Do
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Requirements
Candidates must reside in the US and willing to work CST or PST hours
3+ years in technical support with technical account management responsibilities, or similar roles within security posture management or detection/response environments
Deep understanding of AppSec principles and secure development lifecycle integration
Experience working with observability tooling (Coralogix preferred)
Executive-level communication skills with both technical and business stakeholders
Highly organized, detail-oriented, and ownership-driven
Comfort operating in fast-moving, evolving environments
Experience in high-growth or venture-backed SaaS environments
Exposure to AI, security, or emerging technologies
What We Look For At Zenity
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Interview Process
Our interview process is designed to be transparent, conversational, and focused on real-world experience.
Hiring Manager Interview (45 min) Role expectations, team dynamics, career goals, and assessment of problem-solving and collaboration skills.
People Team Interview (30 min) Company values alignment and overall culture fit.
Technical Interview (60 min) Evaluation of core technical competencies required for the role.
Peer Interview (30 min) Team fit and day-to-day working style assessment.
Leadership Interview (30 min) Final alignment conversation and opportunity to address any outstanding questions.
Interview stages and format are proposed and may evolve as we refine the process.
Zenity is proud to be an equal opportunity employer. We enable enterprises to adopt AI agents securely and at scale, and that starts with building a team that reflects a wide range of perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
We’re committed to creating an inclusive environment where talented people can do their best work, securely, confidently, and with impact.
Compensation
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Related keywords
AI Agent SecurityAppSecCoralogixSaaSCybersecuritySecure Development LifecycleObservabilityData PipelinesEnterprise SecurityRoot Cause AnalysisSLA AdherenceVenture-backedAIDetection and ResponseSecurity Posture Management
Zenity is the first security and governance platform purpose-built for AI agents - spanning SaaS, home grown platforms (Cloud), and end-user devices (Endpoint). Trusted by Fortune 500 enterprises, Zenity helps security teams confidently adopt AI by delivering defense in depth with full-lifecycle coverage: from agent discovery and posture management to real-time detection, prevention, and response. As enterprises adopt Microsoft Copilot, Salesforce Agentforce, AWS Bedrock, and developer tools like GitHub Copilot, Zenity eliminates blind spots and enforces consistent policy across environments so organizations can innovate with AI, without compromising security. Learn more at www.zenity.io.
Offices: New York, US · Tel-Aviv, IL · 500 Unicorn Park Dr, 300, Woburn, Massachusetts 01801, US
How much do Technology jobs in Lake Oswego, OR pay?
Based on 32 listings with disclosed salaries, most technology jobs in Lake Oswego, OR pay between $68k–$169k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Lake Oswego, OR right now?
There are currently 58 open technology positions in Lake Oswego, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Lake Oswego, OR?
Companies currently hiring include Transporeon, NAVEX, Arcules (Now Milestone), Hoffman Construction Company, Kaiser Permanente Oakland Medical Center, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Lake Oswego, OR?
Yes — 32 of the 58 open technology positions offer remote or hybrid work (6 remote, 26 hybrid).
How do I apply for Technology jobs in Lake Oswego, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.