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Full-time
bachelor degree
Posted 14d ago
~40 hrs/week
Responsibilities
The specialist will diagnose and troubleshoot technical issues, install and maintain fiber cables, servers, and peripheral equipment. They are also responsible for administering telephone systems, managing user security, and providing support for automated distribution equipment.
Requirements
The role requires 2 to 4 years of professional experience and a bachelor's degree or global equivalent. Candidates must possess knowledge of Windows, MS Office, AS/400, and mobile device management, along with the ability to perform physical equipment maintenance.
Full job description
KEY RESPONSIBILITIES:
Coordinate, diagnose and troubleshoot incoming employee calls.
Install, configure, and troubleshoot fiber cables, cabinets, system devices, servers, and peripheral equipment.
Assist in the set up and conduct extensive controlled testing on all new technologies within the facility.
Interact with corporate IT on escalated issues.
Troubleshoot, repair, and perform general maintenance, testing, installation, and upgrade to computer systems and peripheral equipment throughout the facility.
Responsible for the general administration, installation, and relocation of all telephone systems.
Establish user ID’s and appropriate security levels for all business users within the facility.
Provide systems support for all computer automated distribution equipment, including printers and scanning, production, and conveyor systems.
Prepare status reports and documentation on all work requested and performed.
Provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel.
Provide case status updates to management and end-users.
Support and maintain effective relationships with users.
Implement standard operating procedures and customer service guidelines relating to IT support.
SPECIFIC KNOWLEDGE & SKILLS:
Knowledge of current Windows operating system, MS Office Suite, AS/400, Mobile Device management
Ability to perform basic equipment maintenance and repair, lift and move desktop terminals and printers, explain system procedures and techniques.
Familiar with distribution systems equipment.
GENERAL SKILLS & COMPETENCIES:
Basic understanding of industry practices
General proficiency with tools, systems, and procedures
Basic planning/organizational skills and techniques
Good decision making, analysis and problem solving skills
Good verbal and written communication skills
Basic presentation and public speaking skills
Basic interpersonal skills
Developing professional credibility
WORK EXPERIENCE:
Typically 2 to 4 years of related professional experience.
PREFERRED EDUCATION:
Typically a Bachelor's Degree or global equivalent in related discipline.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
Related keywords
IT Field ServicesFiber opticsWindowsMS OfficeAS/400Mobile Device ManagementHardware installationSystem maintenanceTechnical supportTroubleshootingTelephone systemsSecurity administrationDistribution systemsPeripheral equipmentDocumentationCustomer service
Henry Schein, Inc. (Nasdaq: HSIC) is a products, services, and technology platforms company for healthcare customers. With more than 25,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental laboratories, government and institutional healthcare clinics, as well as other alternate care sites.
Henry Schein operates through a centralized and automated distribution network, with a selection of more than 300,000 branded products and Henry Schein corporate brand products in our distribution centers.
A FORTUNE 500 Company and a member of the S&P 500® index, Henry Schein is headquartered in Melville, N.Y., and has operations or affiliates in 34 countries and territories. The Company's sales reached $13.2 billion in 2025, and have grown at a compound annual rate of approximately 11.0 percent since Henry Schein became a public company in 1995.
Offices: 135 Duryea Road, Melville, NY 11747, US
Dental Supplies and Medical SuppliesInformation TechnologyHealth CareSoftwareMedical DeviceDental
How much do Technology jobs in Indianapolis, IN pay?
Based on 358 listings with disclosed salaries, most technology jobs in Indianapolis, IN pay between $66k–$197k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Indianapolis, IN right now?
There are currently 742 open technology positions in Indianapolis, IN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Indianapolis, IN?
Companies currently hiring include Salesforce, Eli Lilly and Company, Rolls-Royce, Indiana University Health, Bastian Solutions, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Indianapolis, IN?
Yes — 335 of the 742 open technology positions offer remote or hybrid work (102 remote, 233 hybrid).
How do I apply for Technology jobs in Indianapolis, IN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.