United States · Remote Solely
$77k–$119k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Project Management, Outside Plant (OSP), Fiber Optics, Network Restoration, Resource Management
Florida, United States · On-site
$16/hr–$25/hr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Utility Locating, Fiber Optic Cable Builds, Blueprint Analysis, GPS Mapping, Asset Management
United States · Remote OK
$68k–$105k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Category Management, Strategic Sourcing, Supplier Negotiation, Contract Management, Market Analysis
United States · Remote OK
$53k–$82k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Procurement, Inventory Management, Material Planning, Supplier Coordination, ERP Systems
Washington, District of Columbia, United States · Remote OK
$135k–$155k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Technical Sales Engineering, Solution Design, Optical Networking, Routing, Switching
United States · Remote OK
$53k–$82k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Order Lifecycle Management, Salesforce, Project Coordination, Cross-functional Coordination, MACD Administration
United States · Remote OK
$77k–$119k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Project Management, Site Acquisition, Permitting, Lease Negotiation, Real Estate Contracts
United States · Remote Solely
$16/hr–$25/hr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Network Monitoring, Triage, Customer Service, Technical Documentation, Vendor Management
United States · Remote OK
$68k–$105k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Project Management, Telecom Service Implementation, Fiber Engineering, Outside Plant Operations, Budget Forecasting
Dallas, Texas, United States · On-site
$23/hr–$36/hr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Utility Locating, Blueprint Analysis, GPS Surveying, Fiber Optic Cable Builds, Asset Management
Dallas, Texas, United States · On-site
$16/hr–$25/hr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Utility Locating, Blueprint Analysis, GPS Mapping, Fiber Optic Cable Installation, Asset Management
United States · Remote OK
$77k–$119k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Salesforce Configuration, Sitetracker, Business Systems Analysis, Requirement Gathering, Functional Specifications
United States · Remote OK
$135k–$155k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Technical Sales Engineering, Network Design, Optical Networking, Routing, Switching
Ontario, Canada · Remote OK
$70k–$100k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: IP Routing, Switching, BGP, DNS, IP Address Management
United States · Remote OK
$77k–$119k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Project Management Controls, Process Design, KPI Development, Reporting Methodologies, Change Management
United States · Remote OK
$77k–$119k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Project Management, Process Design, KPI Development, Change Management, Analytical Skills
Dallas, Texas, United States · On-site
$16/hr–$25/hr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Utility Locating, Blueprint Analysis, GPS Equipment, Fiber Optic Cable Mapping, Asset Management
United States · Remote OK
$68k–$105k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Program Management, Project Management, Agile Methodologies, Cross-functional Coordination, Process Improvement
London, England, United Kingdom · On-site
Company Description Zayo Europe’s journey has been guided by an aspirational vision for connectivity. Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood th…
Skills: Order Management, Data Accuracy, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Colorado, United States · Remote OK
$127k–$195k/yr
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe inc…
Skills: Data Security, Cloud Security, API Security, Data Loss Prevention, Encryption
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Oversee the end-to-end planning and execution of OSP break/fix projects and emergency network restorations. Coordinate with cross-functional teams and external vendors to ensure SLA objectives are met and network maintenance is performed 24/7/365.
Requires at least 5 years of telecommunications experience with OSP and fiber optics, and the ability to analyze OTDR results and network diagrams. A high school diploma is required, while a bachelor's degree in Engineering or a related field is preferred.
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
This position is fully remote in the United States. No travel is required.
Zayo is seeking an experienced and detail-oriented OSP Service Assurance Project Manager to oversee and manage the end-to-end planning, execution, and delivery of outside plant (OSP) break/fix projects and emergency restoration for our telecommunications infrastructure, supporting network restoration and maintenance 24 hours, seven days a week, 365 days a year.
Our OSP Service Assurance Project Manager manages project timelines, resources, and works within budgets and with cross-functional teams to ensure the timely and successful repair of our network. The ideal candidate will have extensive experience in project management within the telecommunications industry, with a focus on OSP projects.
Key Responsibilities:
Lead and manage the planning and execution of outside plant break/fix from inception to completion.
Develop detailed project plans, schedules, and work within budgets for projects as required.
Coordinate with internal teams (engineering, construction, design) and external stakeholders (clients, vendors, contractors) to ensure SLA objectives are met.
Oversee OSP activities, including fiber placement, splicing coordination, make-ready support, restoration, and maintenance.
Ensure work aligns with construction prints, permits, and engineering specifications.
Resource Management:
Establish, monitor, and manage Key Performance Indicators (KPIs) of deliverables and supporting workflows to measure operational performance, as well as identify and assess areas of opportunity for improved process efficiencies and performance.
Allocate resources effectively to meet project requirements, including manpower, equipment, and materials.
Risk Management:
Identify potential project risks and develop mitigation strategies to avoid delays and minimize further damage related to active outages.
Resolve any issues that arise during the project, including procurement delays, resource shortages, or technical challenges.
Stakeholder Communication:
Maintain clear and continuous communication with all stakeholders, including clients, senior management, project teams, and vendors.
Prepare regular updates on outages, addressing any concerns or changes to scope, cost, or schedule.
Manage and maintain customer communications in partnership with the NOC throughout Fiber restoration and maintenance processes.
Work jointly with the leadership from the NOC, Construction, Project Management, Engineering, and Change management teams.
Quality Assurance:
Ensure the project is completed in compliance with safety, quality, and regulatory standards.
Conduct regular quality inspections and audits throughout the project to ensure adherence to design specifications and industry best practices.
Contract and Vendor Management:
Manage relationships with contractors, vendors, and subcontractors, ensuring their performance aligns with project requirements and timelines.
Review and manage contracts, change orders, and procurement processes as needed.
Documentation and Compliance:
Ensure that all project-related documentation, including contracts, permits, and reports, is properly maintained and stored.
Ensure compliance with local regulations, permits, and safety standards throughout the project lifecycle.
Required Qualifications:
Must have working knowledge of structured cabling and routing.
Must be familiar with email, MS Excel, Word, Google Earth.
Proven experience managing fiber optic and cable maintenance, to include restoration and emergency repairs.
Ability to manage timelines and resources effectively.
Must be able to read and understand network diagrams, KMZs, and be able to analyze OTDR test results to troubleshoot faults.
Excellent communication and interpersonal skills, with the ability to work with a wide range of stakeholders.
Strong problem-solving skills and the ability to adapt to changing project conditions.
Knowledge of safety regulations, quality control, and construction standards in OSP projects.
Education & Experience:
High school diploma or equivalent, required.
Bachelor’s degree required in Engineering, Construction Management, Telecommunications, or a related field, preferred, or additional years of experience may be used in lieu of this preference.
At least 5 years of experience in the telecommunications industry with outside plant, fiber optics, telecommunication architectures, optical transport equipment, and project management experience.
Physical Requirements:
Ability to sit at a desk for extended periods.
Ability to handle stress and multiple tasks simultaneously in a fast-paced environment.
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Estimated Base Pay Range: $77,100 - $118,600 USD/annually
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Zayo provides bandwidth to the world’s most impactful companies, fueling the innovations that are transforming society.
For more than 18 years, Zayo Group of companies has helped the world’s most ambitious organizations build the infrastructure behind what’s next. With one of the largest independent fiber networks, spanning 32 million fiber miles and 224,000 route miles across North America, Zayo powers the connectivity behind cloud, AI, media, financial markets, healthcare innovation, and global communications. As the digital economy accelerates, organizations need more than bandwidth. They need infrastructure that is secure, resilient, and built to support the demands of a data-driven world. Zayo combines deep fiber infrastructure with the expertise to design, deploy, and scale networks end-to-end helping organizations build the right architecture for whatever comes next. Behind that infrastructure is a team of engineers, operators, and problem-solvers who take pride in delivering the performance, reliability, and partnership our customers depend on every day. From blueprint to deployment, we help organizations move faster with confidence. Learn more at zayo.com.
Offices: 1401 Wynkoop St, 500, Denver, Colorado 80202, US · 1805 29th St., Boulder, CO 80301, US · Brandon Street, 180 Borough High St, London, SE1 1LW, GB · 19-21 Rue Poissonnière, Paris, FR · 200 Wellington Street West, Suite 800, Toronto, ON M5V 3G2, CA
Zayo provides bandwidth to the world’s most impactful companies, fueling the innovations that are transforming society.
For more than 18 years, Zayo Group of companies has helped the world’s most ambitious organizations build the infrastructure behind what’s next. With one of the largest independent fiber networks, spanning 32 million fiber miles and 224,000 route miles across North America, Zayo powers the connectivity behind cloud, AI, media, financial markets, healthcare innovation, and global communications. As the digital economy accelerates, organizations need more than bandwidth. They need infrastructure that is secure, resilient, and built to support the demands of a data-driven world. Zayo combines deep fiber infrastructure with the expertise to design, deploy, and scale networks end-to-end helping organizations build the right architecture for whatever comes next. Behind that infrastructure is a team of engineers, operators, and problem-solvers who take pride in delivering the performance, reliability, and partnership our customers depend on every day. From blueprint to deployment, we help organizations move faster with confidence. Learn more at zayo.com.
Offices: 1401 Wynkoop St, 500, Denver, Colorado 80202, US · 1805 29th St., Boulder, CO 80301, US · Brandon Street, 180 Borough High St, London, SE1 1LW, GB · 19-21 Rue Poissonnière, Paris, FR · 200 Wellington Street West, Suite 800, Toronto, ON M5V 3G2, CA
