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Join the global leader in responsible marketing activation services At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are…
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · Hybrid
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide first-line technical support for Windows and macOS devices, including configuration, deployment, and troubleshooting. Manage user accounts and endpoints using Microsoft Entra ID and InTune while maintaining accurate asset documentation.
Requires 1-3 years of IT helpdesk experience and a bachelor's degree in IT or equivalent work experience. Proficiency in managing Microsoft 365, Entra ID, and InTune is essential, with certifications in MS or Apple preferred.
Join the global leader in responsible marketing activation services
At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing activation at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.
Purpose of the Job
We are seeking a motivated Junior IT Support Technician to provide first-line technical support for end users across Microsoft Windows and Apple Mac environments. The successful candidate will assist with device deployment, user account administration, endpoint management, and troubleshooting using Microsoft Entra ID, Microsoft InTune, and JAMF. This role is ideal for someone with 1-3 years of IT support experience looking to develop their skills in a modern cloud-managed environment. Reporting directly to the IT Manager Americas, and working alongside team members based in Chicago, IL.
This will be a hybrid position based in Chicago, IL on site at the client. This role will be required to be in office 2-3 days per week, with the ability to work from home the remaining days.
*Applicants must be authorized to work in the United States without employer sponsorship, now or in the future.
Key Responsibilities
Knowledge, Skills & Experience
Company Benefits
For Illinois based applicants: The US base salary range for this position is $45,000 to $52,000 annually. Actual compensation packages are based on a variety of factors that are unique to each candidate, including skill set, experience, education, certifications and work location. This range may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus targets, benefits and/or other applicable incentives in addition to base salary.
You belong in our global community
Belonging is at the heart of HH Global. We don’t just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are.
HH Global is an equal opportunity employer and considers all qualified applications without regard to protected characteristics.
HH Global is the global leader in tech-enabled creative production and procurement. With more than 4,500 team members, 26 creative studios and over 5,800 strategic supplier partners present in 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Visit https://www.hhglobal.com/ to learn more.
Offices: Heron Tower, 110 Bishopsgate, London, EC2N4AY, GB · 203 N La Salle St, Chicago, Illinois 60601, US · Av. P.º de la Reforma 350, Juárez, Cuauhtémoc, Ciudad de México, 06600, MX · Level 15, Plaza 228, 228 Wan Chai Road, Wan Chai, Hong Kong S.A.R., HK
Based on 2732 listings with disclosed salaries, most technology jobs in Chicago, IL pay between $80k–$201k per year. Individual offers vary with seniority, company size, and specialization.
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