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$170k–$180k/yr
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Parental Leave, Life Insurance, Disability Packages
Posted 46d ago
~40 hrs/week
Responsibilities
Lead a portfolio of strategic Federal programs, managing the implementation and adoption of cybersecurity SaaS solutions for Department of Defense customers. Act as the primary technical point of contact to drive operational success and align internal resources with customer strategic outcomes.
Requirements
Requires 8-10 years of experience in DoW program management with a proven track record in SaaS or hybrid software deployments. Must be a U.S. Citizen with an active Secret security clearance and the ability to obtain Top Secret clearance.
Full job description
Hypori, Inc. is a high-growth cybersecurity SaaS company transforming how organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps and data from any mobile device—with zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, Hypori is expanding into new commercial and regulated markets. Learn more at hypori.com.
Overview
The Program Manager of Federal Programs will own a portfolio of Hypori’s most important Federal customer relationships and run the engagement rhythm that keeps them on plan. That work includes monthly and quarterly performance reviews, strategy sessions, and status updates across the Field Technical Services organization.
This role is responsible for directing, leading, and executing critical system implementations for DoW. You will serve as the trusted advisor and as the customers’ voice, influencing and refining the Hypori Experience from inside the program. As the primary point of contact for delivery and technical stakeholders, you drive the operational relationship from implementation through adoption, while the Strategic Account Director manages the commercial and executive relationship.
This is a high-impact, high-visibility role that helps both Hypori and its customers realize enterprise-wide strategic outcomes. You will collaborate across internal teams and build strong credibility, influence, and partnership with leaders across Hypori. Your work directly determines whether Hypori’s largest and most consequential deployments succeed and become operationalized inside the customer environment.
This role requires candidates to be based in the Washington, DC metro area.
What You Will Do
Program leadership and execution
Direct the definition, planning, execution, and monitoring of a portfolio of strategic programs and projects across the DoW
Coordinate and provide weekly and sometimes daily program and project management throughout the program lifecycle, including planning the overall program and monitoring progress against milestones
Manage the alignment of Federal Programs personnel across various customer engagements and internal projects
Identify and manage risks and issues within each program and define corrective action to avoid or minimize disruption to the implementation process
Design program playbooks to standardize repeatable implementation processes across similar customer bases
Customer engagement and advisory
Advise and serve as the primary point of contact for delivery and technical stakeholders to effectively implement the Hypori product in complex Government environments
Engage cross-functionally with internal and external stakeholders on programmatic and technical topics, including product capabilities, implementation requirements (RMF, network, authentication), and deploying enterprise-wide programs to end-user communities
Develop Statements of Work (SOW) and Government proposals and procurement documents, including implementation scope, deployment requirements, and technical specifications in support of opportunities driven by the Strategic Account Director
Represent the product and customer implementations in public forums, including trade shows, conferences, and working groups
Monitor product adoption and usage health across the portfolio; identify accounts at risk of low adoption or non-renewal and proactively engage internal teams and customer stakeholders to course-correct
Business rhythm and communications
Develop, deliver, and manage a comprehensive communication vehicle that provides visibility on measurable progress against Field Technical Services KPIs for strategic accounts
Build and operate the monthly and quarterly rhythm of business (performance impact reviews, strategy preparations, and status reviews) for Federal customer engagements
Partner with Hypori Marketing and customer representatives to develop communications that support deployment milestones, feature adoption, and program status visibility for strategic accounts
Establish organizational and software delivery metrics, and build reports and dashboards that detail customer success, project execution, and program health
Who You Are
8 - 10 years of practical experience in DoW program management across complex, multi-program enterprise organizations, delivering product and service features and managing dependencies between programs and products within a large portfolio of strategic customers
Demonstrated proficiency with software delivery methodologies and portfolio management for SaaS, on-premises, or hybrid software deployment models
Proactive and forward-thinking, with the ability to synthesize disparate information quickly into clear recommendations, actions, and decisions
Strong leadership presence and organizational agility; you impact and influence at all levels across the company
Skilled at acting as a liaison between business stakeholders and development teams to ensure successful technical fulfillment of business requirements
Able to rapidly build trust and confidence with internal and external stakeholders, including senior leaders (GO, SES, C-Suite) and customer decision makers
Proven record of defining, establishing, and maintaining a consistent, traceable decision-making process across a heterogeneous landscape of stakeholders
Extensive experience working with complex U.S. Federal Government or other public sector compliance requirements
Strong interpersonal skills, cross-team collaboration, and a habit of open, honest feedback and interaction
Self-motivated and confident operating at a senior level in a fast-paced, dynamic, high-growth environment
Exceptional communication and presentation skills; you can deliver an engaging, informative briefing to any audience
U.S. Citizen (required)
Active DoW Security Clearance with a Tier 3 Investigation (Secret); required
Able to obtain a DoW Security Clearance with a Tier 5 Investigation (Top Secret)
Willing to travel up to 25%
What We Value
Customer obsession: You treat the customer’s mission as your own and act as their voice inside Hypori
Ownership: You direct programs end-to-end and are accountable for the outcome, not just the activity
Intellectual honesty: you tell leadership the truth about program health, risk, and where things actually stand
Cross-functional partnership: you build credibility and influence across engineering, product, marketing, and the field
Change agency: you have a passion for transformation and the discipline to make it stick
Why Hypori
You lead a portfolio of consequential programs at a company where Federal mission success is the core of the business
Direct visibility into how the company’s most important customer relationships are run, and direct influence over how they grow
The technology is real, differentiated, and solves a problem that legacy MDM and container approaches have not
Senior, high-visibility role with direct partnership across executive leadership
A distributed, flexible work environment built for senior professionals who deliver results
Salary Range
$170,000-$180,000 + 10% Bonus
About Us
Hypori Inc. provides a generous benefits package for full-time employees that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees' futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment. In addition to the base compensation, Hypori also offers a performance bonus, which is primarily contingent upon company-wide performance. We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce.
Hypori is an Equal Employment and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law.
At Hypori, we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives – making us a stronger, more successful company. In doing so, we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact [email protected] for assistance.
Hypori is a mobile access platform enabling secure virtual access to enterprise apps and data from any mobile device with total personal privacy. Use whatever phone you want - it’s all about one device, zero worries.
The Hypori app never processes, stores, or transmits data and does not require traditional application and mobile device management (MDM) solutions that invade privacy.
Trusted by global system integrators, defense, government, healthcare, and other regulated industries, Hypori’s virtualization technology enables easy onboarding at – scale and improves bring-your-own-device (BYOD) user adoption while reducing the attack surface and enterprise liability.
Hypori is a HIPAA-compliant, National Information Assurance Partnership (NIAP) Common Criteria and National Security Agency (NSA) Commercial Solution for Classified (CSfC) product. CMMC-compliant, Hypori supports GDPR and is suitable for Federal, Defense Industrial Base (DIB), and commercial enterprises.
The company is headquartered in Reston, VA, with a technology hub in Austin, TX.
To learn more, visit www.hypori.com.
Offices: 1801 Robert Fulton Dr, Reston, Virginia 20191, US · 11044 Research Blvd, Austin, Texas 78759, US
Mobile SecurityMobile Application ManagementEnterprise Mobility ManagementBYODVMIBring Your Own DeviceMobile Accessand Virtual Mobile AccessVirtualizationCyber Security
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