Solutions Engineer [Pre and Post-Sales] - Mid-Market
New York, New York, United States · Hybrid
$160k–$200k/yr
Mid level$116M raised
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they…
Skills: Technical Solutioning, API Integration, No-code Development, Data Modeling, Pre-sales
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About us Garage powers the exchange of critical assets across America’s essential industries. We started with fire departments, where purchasing mission-critical vehicles and equipment used to take months of paperwork, p…
About us Garage powers the exchange of critical assets across America’s essential industries. We started with fire departments, where purchasing mission-critical vehicles and equipment used to take months of paperwork, p…
Product Growth & Experimentation Manager, User Lifecycle
New York, New York, United States · Hybrid
$160k–$180k/yr
Senior$950M raised
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Sr Director, Client Success - Strategic Accounts (North America)
Jacksonville, Florida, United States · On-site
$209k–$355k/yr
Senior+
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Solutions Engineer [Pre and Post-Sales] - Mid-Market
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$160k–$200k/yr
Full-time
Equity, Commission
Posted 16d ago
~40 hrs/week
Responsibilities
The role involves guiding high-value customers through the entire lifecycle by architecting custom technical solutions using Attio's API and no-code tools. You will partner with Account Executives to close deals and serve as the primary technical point of contact for top accounts.
Requirements
Candidates need 2+ years of B2B SaaS experience managing technical customer relationships and expertise in architecting software deployments. Proficiency with APIs, no-code platforms, and a deep understanding of the GTM tech ecosystem are required.
Full job description
Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
About the role
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.
What you'll do
Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by
Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
Consulting on general RevOps and GTM-tech best practices
Partner with Account Executives during the sales process to close our largest new business deals
Serving as the relationship owner for our top accounts
Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy
What you'll bring
2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale
Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products
Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success
What does the hiring process look like?
30-minute introductory phone call with a member of our Talent team
30-minute interview with our Head of Customer Success
45-minute technical case interview
Two 30-minute interviews with relevant stakeholders and Mock Demo exercise
30-minute closing conversation with our CEO
Offer stage
Related keywords
CRMAIB2B SaaSGTM TechAPINo-codeRevOpsData ModelCustomer SuccessSolutions EngineeringOnboardingTechnical Case InterviewMid-MarketSaaS Deployment
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