Palo Alto, California, United States · Remote OK
$140k–$170k/yr
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, f…
Skills: Identity And Access Management, Endpoint Management, SaaS Administration, MacOS Administration, Rippling
Palo Alto, California, United States · Remote OK
$150k–$273k/yr
About Us At Prophet Security, we're not just building a platform that automates complex security tasks—we're building a company where every team member has a direct impact on customer success. As a member of our team, yo…
Skills: React, TypeScript, Tailwind, HTML/CSS, UI Architecture
Palo Alto, California, United States · On-site
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we con…
Skills: Machine learning, End-to-end autonomy, Python, C++, Transformer models
Palo Alto, California, United States · On-site
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we con…
Skills: Machine learning, Autonomous vehicles, Auto-labeling, Perception stack, Python
Palo Alto, California, United States · On-site
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we con…
Skills: Machine learning, Auto-labeling, Perception stack, Python, Autonomous vehicles
Palo Alto, California, United States · On-site
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we con…
Skills: Autonomous vehicles, Mapping, Machine learning, Python, C++
Palo Alto, California, United States · On-site
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we con…
Skills: Machine Learning, Auto-labeling, Autonomous Vehicles, Perception Stack, Python
Palo Alto, California, United States · On-site
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we con…
Skills: Machine learning, Model pre-training, Autonomous driving, Distributed training, Transformers
Palo Alto, California, United States · Hybrid
$140k–$150k/yr
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Python, SQL, PyTorch, LangChain, LLMs
Palo Alto, California, United States · Hybrid
$170k–$185k/yr
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: Product Management, Agentic AI, LLM Agents, Tool Orchestration, Product Design
Palo Alto, California, United States · Hybrid
$160k–$175k/yr
Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …
Skills: LLMs, APIs, Agentic Frameworks, LangChain, LlamaIndex
Palo Alto, California, United States · On-site
$80k–$100k/yr
Astrocade is an AI technology company building super-intelligence for the interactive world, delivered through a breakout consumer platform. Today's frontier models can write, reason, and generate video. None can build a…
Skills: Short-form video production, Content strategy, TikTok, Instagram, YouTube
Palo Alto, California, United States · On-site
$190k–$220k/yr
About ALSO. We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innova…
Skills: Systems Integration, Embedded Systems, Python, C++, CAN
Palo Alto, California, United States · On-site
Technical Program Manager Palo Alto, CA | Full-Time | On-site About Nace AI: Nace AI is an enterprise AI product and research company in Palo Alto (backed by General Catalyst, Walden Catalyst, and Intel). We build long-r…
Skills: Program Management, Technical Communication, Roadmapping, Risk Mitigation, Sprint Planning
Palo Alto, California, United States · On-site
Palo Alto, CA | Full-Time | On-site About Nace AI: Nace AI is an enterprise AI product and research company in Palo Alto (backed by General Catalyst, Walden Catalyst, and Intel). We build long-running AI agents powered b…
Skills: MLOps, LLM Inference, Kubernetes, Docker, Terraform
Palo Alto, California, United States · On-site
$133k–$185k/yr
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III (AI/Machine Learning Platform Engineer) at JPMorgan Chase within the Consumer &…
Skills: Python, TensorFlow, PyTorch, Scikit-learn, Spark
Palo Alto, California, United States · Hybrid
$200k/yr
At Verda, we're building a fully featured European AI cloud, covering everything needed to train, experiment with, and deploy AI models at scale. We are a full-stack AI infrastructure company, meaning we design, operate,…
Skills: Strategic Account Management, Enterprise B2B Sales, AI Infrastructure, Complex Negotiations, Executive Relationship Management
Palo Alto, California, United States · Hybrid
$250k–$350k/yr
At Verda, we're building a fully featured European AI cloud, covering everything needed to train, experiment with, and deploy AI models at scale. We are a full-stack AI infrastructure company, meaning we design, operate,…
Skills: Enterprise Sales, Go-To-Market Strategy, Sales Leadership, Pipeline Management, Revenue Growth
Palo Alto, California, United States · Hybrid
$265k–$351k/yr
About Us Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders with a clear vision for automotive’s next chapter. From operating systems to zonal controllers to cloud and connectivity s…
Skills: Golang, Python, AWS, Kubernetes, LLM Architecture
Palo Alto, California, United States · Hybrid
$161k–$265k/yr
Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility throu…
Skills: Infrastructure Engineering, People Management, Network Infrastructure, Server Infrastructure, SaaS Tools
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Own day-to-day IT operations, user lifecycle management, and endpoint security for a fully remote workforce. Drive the implementation of AI-powered automation to reduce manual toil and maintain compliance with security frameworks.
Requires 5-8+ years of IT engineering experience with deep expertise in Rippling, Okta, and macOS administration. Must have an automation-first mindset and experience operating within SOC 2, HIPAA, or ISO 27001 environments.
Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.
At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.
The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.
We're looking for a Senior IT Support Engineer to help drive IT operations forward at Assured. Reporting to the IT Manager, you'll own day-to-day support and systems for a fully remote team, lead employee onboarding and offboarding, and partner across IT and Security to keep our environment reliable, compliant, and easy to work in. You'll bring depth in identity, endpoint, and SaaS administration — and just as importantly, an AI-forward mindset: we're building an IT function where AI and automation absorb toil so the team can focus on higher-leverage work.
👨💻 User Support & IT Operations – Serve as a senior escalation point for a fully remote, distributed workforce. Deliver high-quality, timely, empathetic support entirely over Slack, Zoom, and remote screen-share tools — no walk-up desk, no local hands. Own complex troubleshooting across macOS (primary), Windows, Linux, and mobile.
🗣️ Onboarding & Offboarding – Own end-to-end user lifecycle: account provisioning, group membership, device shipment and enrollment, and clean offboarding. Continuously refine the process alongside People Ops and Security.
🔐 Identity & Access Management – Administer our identity stack in Rippling (our core IDP and MDM) — SCIM connections, groups, workflows, SSO/MFA configurations across our SaaS environment. Okta experience is a strong plus and forward-looking as we evaluate our identity architecture.
💻 Device & Endpoint Management – Own our Mac-first fleet through Rippling MDM: enrollment, configuration profiles, patching, compliance baselines, and remote troubleshooting. Maintain accurate asset inventory in Snipe-IT.
🤖 AI-Powered IT Operations – Assured runs on an AI-forward IT stack. You'll operate and extend our automation layer via Console.com (ARIA) powering our Slack Request channels, and contribute directly to the overall automation of access provisioning, deprovisioning, and common IT workflows — pushing more of our routine work into agentic AI so the team can focus on higher-value initiatives. Experience with Risotto, Unthread, or similar AI ITSM platforms is a big plus.
🛡️ Security & Compliance – Help enforce access controls and endpoint hardening in support of our SOC 2 Type II, HIPAA, and ISO 27001 programs. Help facilitate access reviews with the Security team, and support evidence gathering for audits and offboarding verification.
📚 Documentation & Knowledge – Write and maintain runbooks, SOPs, and playbooks in Notion. Turn tribal knowledge into structured content that our AI tools can actually retrieve and act on.
🚀 Roadmap & Improvement – Contribute meaningfully to the IT roadmap: tooling evaluations, integration work, and automations. Mentor teammates and help raise the bar as we scale from 200 → 300+ employees.
📅 5–8+ years of IT support / IT engineering experience, ideally in a fully remote, SaaS-heavy, compliance-driven environment.
🌐 Proven experience supporting a fully remote workforce — you're skilled at diagnosing and resolving issues without physical access to devices, comfortable coordinating device logistics (shipping, returns, remote wipe), and effective at building rapport and trust with employees you may never meet in person.
🖥️ Deep hands-on experience with modern IDP and MDM platforms. Direct Rippling experience strongly preferred (IDP, SCIM, MDM, Workflows). Okta experience is a strong plus.
🔑 Strong working knowledge of SSO, SAML, SCIM, OAuth, and MFA across a diverse SaaS environment.
💻 Advanced macOS administration; solid Windows and mobile troubleshooting; comfortable with shell scripting and light automation.
🛠️ Proficiency with Google Workspace administration, Slack, and common SaaS admin consoles (Zoom, 1Password, Notion, etc.).
🤖 AI-forward mindset. Experience with or genuine curiosity about Console.com (ARIA), Risotto, Unthread, or other AI ITSM / Slack-native help desk platforms. Comfort using AI tools (including Claude) as part of daily IT operations.
🔐 Experience operating in an environment governed by SOC 2, HIPAA, ISO 27001, or similar frameworks — you understand access reviews, evidence collection, and change management.
⚙️ An automation-first mindset — you'd rather build a workflow than repeat a task, and you actively look for what AI or scripting can absorb.
🧩 Excellent problem-solving, written communication, and mentorship instincts.
📊 Ability to work independently, prioritize a mixed queue, and drive projects to completion with minimal oversight.
🧾 Familiarity with asset management (Snipe-IT or similar) and Slack-based ticket intake workflows.
This is a great opportunity to help build a modern, AI-native IT function at a fast-growing insurance technology company. If you're excited about pushing what "IT" can look like when AI is part of the team, we'd love to talk. 🚀
🤑 Competitive Compensation: Competitive salary and equity packages for all employees
🏥 Healthcare Plan: Platinum medical, dental, and vision
🛡️ Free life insurance: Including long-term disability & short-term disability
🏄 Unlimited PTO: Uncapped vacation days & paid holidays
👶 Family Leave: Maternity & paternity
📈 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute
🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks
👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses
🤝 Team events & Offsites: We're remote, but we regularly get together
We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at [email protected] before sharing any personal information
Our Commitment:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Assured is a claims automation insurtech backed by leading Silicon Valley investors.
**We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at [email protected] before sharing any personal information** Assured is the the AI engine powering the next era of claims, transforming how carriers ingest, service, and process claims.
Offices: Palo Alto, CA 94301, US
Based on 729 listings with disclosed salaries, most software jobs in Palo Alto, CA pay between $120k–$275k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 952 open software positions in Palo Alto, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Rivian, Amazon, Ford Motor Company, JPMorganChase, Rivian and Volkswagen Group Technologies, among others. Browse the listings above to see every active employer.
Yes — 472 of the 952 open software positions offer remote or hybrid work (102 remote, 370 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
