Dallas, Texas, United States · Remote Solely
$40k/yr
Level 1 Technical Support Technician (Remote) Department: Technical Support Reports To: Technical Support Manager Location: Remote, United States About the Role We are seeking a Level 1 Technical Support Technician to jo…
Skills: Technical Support, Customer Service, Troubleshooting, SQL, SaaS
Dallas, Texas, United States · On-site
Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Domini…
Skills: Yardi Voyager Administration, Yardi Suite Configuration, Technical Training, User Access Management, Report Writing
Dallas, Texas, United States · Hybrid
About IXOPAY IXOPAY is the enterprise-grade global payment infrastructure platform built for the era of agentic commerce. We equip merchants and enterprises with AI-driven intelligence, payment orchestration, advanced to…
Skills: English Fluency, Canadian French Fluency, Customer Service, PCI Compliance, Troubleshooting
Dallas, Texas, United States · On-site
$92k–$115k/yr
Overview About PowerSchoolAt PowerSchool, we power education for students around the world. As the global leader in cloud-based K-12 software, we support the full education ecosystem—from the central office to the classr…
Skills: Sales Enablement, Program Management, MEDDPICC, Sales Productivity, CRM Proficiency
CHILDREN'S HEALTH SYSTEM OF TEXASDallas, Texas, United States · Remote OK
Job Title & Specialty Area: Principal Cloud Data Architect (Microsoft Fabric and Azure) Department: Advanced Analytics Location: Dallas, TX Shift: 8:00 am to 5:00 pm Job Type: Remote Why Children's Health? At Children's …
Skills: Cloud Data Architecture, Microsoft Fabric, Azure, Data Modeling, ELT
Dallas, Texas, United States · On-site
Join Triumph! At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutio…
Skills: Go-to-market Strategy, Product Positioning, Sales Enablement, Competitive Analysis, Customer Research
Dallas, Texas, United States · Remote OK
$90k–$110k/yr
Windows QA Engineer (IT Systems & Endpoint Management) - Remote Overview We are seeking a detail-oriented and technically strong Windows QA Engineer with 5-8 years experience and hands-on experience in IT systems, endpoi…
Skills: Windows QA, IT Systems, Endpoint Management, Microsoft Intune, Windows Server
Dallas, Texas, United States · On-site
At OxyChem, our chemistry makes modern life possible, and it is our people who make the difference. We are a safety-first, purpose-driven team committed to innovation, environmental responsibility, and doing things the r…
Skills: SAP BTP Integration Suite, SAP S/4HANA, SAP IDocs, API Design, OData Services
Dallas, Texas, United States · On-site
$116k–$173k/yr
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aec…
Skills: Electrical Design, PCB Design, Python, Power Electronics, RF Systems
Dallas, Texas, United States · Hybrid
$50/hr–$53/hr
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Compan…
Skills: Site Reliability Engineering, Technology Triage, Root Cause Analysis, ITIL, Production Support
Dallas, Texas, United States · On-site
$35k–$123k/yr
The Python Developer will play a critical role in building and enhancing our Agentic AI platform, developing intelligent systems that leverage Large Language Models (LLMs), agent orchestration frameworks, and cloud-nativ…
Skills: Python, FastAPI, Flask, Django, LangGraph
Dallas, Texas, United States · On-site
$39k–$137k/yr
The Senior Python Developer will play a key role in designing, developing, and scaling our Agentic AI platform. This role requires deep expertise in Python development, AI-driven application architectures, and cloud-nati…
Skills: Python, Agentic AI, LLM Integration, RAG, LangChain
Dallas, Texas, United States · On-site
$120k–$135k/yr
Are you interested in harnessing technology and AI to transform healthcare? At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative tech…
Skills: Test Automation, Object-Oriented Design, Java, JavaScript, Selenium
Dallas, Texas, United States · On-site
$10k–$12k/mo
Leads the strategic direction, execution, and continuous evolution of digital product portfolios that deliver measurable value across the County. Drives County-wide product strategy, aligns multiple product teams, and en…
Skills: Product Management, Agile Methodologies, Strategic Planning, Stakeholder Management, Backlog Management
Dallas, Texas, United States · Hybrid
Position Summary: The Senior Billing Specialist will play a critical role in the Homecare Homebase (HCHB) finance organization by ensuring customer billing is accurate, complete, timely, and properly reflected across Zuo…
Skills: Zuora Billing, Oracle Fusion Cloud, Subscription Billing, Order-to-Cash, Revenue Recognition
Dallas, Texas, United States · On-site
Position Summary We are seeking a SharePoint Administrator to serve as the primary architect and strategist for our internal digital ecosystem. The right candidate will lead the evolution of our SharePoint Online environ…
Skills: SharePoint Online, M365, Architecture Design, Knowledge Management, Governance
Dallas, Texas, United States · Remote OK
$130k–$136k/yr
Exceptional Hospitality Starts with You Location: 15305 North Dallas Parkway, Tower II, Addison, TX 75001 (position allows 100% full remote work from anywhere in the U.S.) What will I be doing? Develop, design, and imple…
Skills: Java, Selenium WebDriver, TestNG, Groovy, JMeter
Dallas, Texas, United States · Hybrid
Exceptional Hospitality Starts with You Location: 15305 North Dallas Parkway, Addison, TX 75001 (position allows periodic telecommuting from anywhere within the Dallas metro area) What will I be doing? Responsible for ma…
Skills: Solutions Architecture, Enterprise Architecture, CI/CD, Agile Methodology, API Design
Dallas, Texas, United States · Hybrid
$137k–$250k/yr
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of th…
Skills: Product Vision, Product Strategy, Roadmap Development, Product Prioritization, Cross-functional Collaboration
Dallas, Texas, United States · Hybrid
Job DetailsJob Location: Corporate - Dallas, TX 75247Job Category: E-CommerceTHE OPPORTUNITY As Product Manager, Digital eCommerce, you will own the end-to-end digital product lifecycle for A-MAX's online quote-to-bind p…
Skills: Product Management, E-commerce Strategy, Agile/Scrum, UI/UX Design, AI Implementation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Serve as the first point of contact for customers to resolve product-related technical issues and system troubleshooting. Document all interactions in the ticketing system and escalate complex cases to Level 2 support.
Requires a high school diploma and at least one year of experience in customer service or technical support. Preference is given to candidates with SQL knowledge and a background in SaaS or software support.
Department: Technical Support
Reports To: Technical Support Manager
Location: Remote, United States
We are seeking a Level 1 Technical Support Technician to join our Technical Support team and serve as a first point of contact for customers using our SaaS platform. In this role, you will assist customers with product questions, troubleshoot technical issues, and provide clear guidance to help ensure a positive customer experience.
This position is fully remote, with required travel approximately twice per year to support customers at industry events and trade shows. During these events, you will provide onsite customer assistance, answer product questions, troubleshoot issues, and represent the Technical Support team.
This is a great opportunity for someone who enjoys problem-solving, helping customers, and building technical skills in a software environment.
Respond to customer inquiries through phone and email with professionalism, empathy, and technical accuracy
Troubleshoot product-related issues and guide customers through solutions
Provide product guidance and help customers understand how to use the platform effectively
Document customer interactions, troubleshooting steps, and resolutions in the ticketing system
Gather relevant details during troubleshooting and ensure accurate handoffs when escalating issues
Escalate complex issues to Level 2 Technical Support or other internal teams when appropriate
Follow established support processes and contribute to a consistent customer experience
Provide onsite customer support at industry events and trade shows approximately twice per year
Collaborate with internal teams to help resolve customer-impacting issues
Strong customer service and communication skills
A problem-solving mindset and ability to troubleshoot issues step-by-step
Ability to explain technical concepts clearly to customers with varying levels of technical experience
Strong attention to detail when documenting customer interactions and resolutions
Ability to learn new software products and support processes quickly
Comfortable interacting directly with customers, including occasional onsite support at industry events
1+ year of experience in technical support, customer support, help desk, or a related role
Experience supporting SaaS applications or software products
Experience using ticketing systems or customer support platforms
Basic SQL knowledge or experience using database tools for troubleshooting
Fully remote position within the United States
Required travel approximately twice per year to support customers at trade shows and industry events
Travel may include customer interaction, product support, troubleshooting, and technical assistance
Work remotely with a collaborative Technical Support team
Build hands-on experience supporting a SaaS product
Develop technical troubleshooting and customer support skills
Gain customer-facing experience at industry events
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Offices: 2050 Stemmons Fwy., Dallas, TX 75207, US
Based on 547 listings with disclosed salaries, most software jobs in Dallas, TX pay between $80k–$210k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 1,192 open software positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Capgemini, Goldman Sachs, Check Point Software, Photon, Kyndryl, among others. Browse the listings above to see every active employer.
Yes — 607 of the 1192 open software positions offer remote or hybrid work (268 remote, 339 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
