New York, New York, United States · On-site
$66k–$75k/yr
Position Summary: The Quality Assurance (QA) Specialist at Fedcap Inc is responsible for ensuring the integrity and continuous improvement of program operations by monitoring, evaluating, and enhancing services and proce…
Skills: Quality Assurance, Case Management, Compliance Monitoring, Reporting, Data Analysis
New York, New York, United States · On-site
Description Role: Assistant Preschool Teacher Location: Long Island City, Queens, minutes from the subway Salary Range: $21/hr Reports to: Head of School Schedule: 8:00 am - 4:00 pm About us: New York Preschool & Kids Cl…
Skills: Early Childhood Education, Classroom Management, Play-Based Learning, Social-Emotional Intelligence, Curriculum Implementation
New York, New York, United States · On-site
$60/hr–$70/hr
TITLE: Yoga Instructor REPORTS: Director of Recreational Services FLSA CODE: Non-Exempt PROGRAM: George Rosenfeld Center for Recovery - 13 Hell Gate Cir. New York, NY 10035 (Ward's Island) Our Mission: Since 1967, Odysse…
Skills: Yoga Instruction, Trauma-Informed Care, Mindfulness, Emotional Regulation, Behavioral Health
New York, New York, United States · Hybrid
$100k–$120k/yr
About Pursuit Pursuit is a social impact organization that creates transformation where it’s needed most. Through our intensive, four-year software developer training program, we teach high-need, high-potential adults th…
Skills: Relationship Management, Business Development, Account Management, Pipeline Management, Salesforce
New York, New York, United States · On-site
$19/hr
JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: All boroughs, NYC SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible …
Skills: Security Screening, Crisis Intervention, Customer Service, Incident Reporting, Surveillance Monitoring
New York, New York, United States · On-site
Client Support Representative Schedule The working schedule for this position is Saturday - Wednesday, 10AM -6:30PM with Thursday and Friday off. This position has the potential of working 11AM -7:30PM. This is a union p…
Skills: Customer Service, Spanish Fluency, Active Listening, Written Correspondence, Conflict Resolution
New York, New York, United States · On-site
JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISON: Services – Security REPORTS TO: Shift Supervisor LOCATION: BRONX, NY SALARY: $19.65 SUMMARY: The Safety Security Officer/Residential Aide…
Skills: Security Screening, Crisis Intervention, Customer Service, Incident Reporting, Surveillance Monitoring
New York, New York, United States · On-site
$40k–$45k/yr
Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission aligned Maintenance (Handyman) with the Facilities Department.…
Skills: Carpentry, HVAC, Plumbing, Electrical, Mechanical Assessments
New York, New York, United States · Hybrid
$125k–$150k/yr
Company Description About NYPCC New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person an…
Skills: Psychiatric Evaluation, Medication Management, Crisis Intervention, Diagnostic Testing, Psychopharmacological Treatment
New York, New York, United States · On-site
$40k–$45k/yr
Company Description AHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults (those with autism, down syndrome, cerebral palsy, intellectual/developmental d…
Skills: Recruitment, Applicant Screening, Reference Checks, Job Posting, Recruitment Marketing
New York, New York, United States · On-site
About Phipps Neighborhoods Phipps Neighborhoods, the social service affiliate of Phipps Houses, has been a catalyst for community growth and empowerment for over 50 years. Our mission is focused on creating safe, inclusi…
Skills: Security Monitoring, Emergency Response, Intake Processing, Facility Inspection, Incident Reporting
New York, New York, United States · On-site
$60k–$80k/yr
The School Nurse will be responsible for assessing the health needs of students; developing emergency care plans and individual health plans, incorporating input from parent and/or physician; complying with the laws rela…
Skills: Pediatric Nursing, Public Health Nursing, First Aid, Emergency Care Planning, Medication Administration
New York, New York, United States · Remote Solely
$160/hr–$200/hr
Who We Are Ascellus is a Behavioral Health provider focused on helping injured workers restore their physical and emotional wellbeing. About the role We’re seeking New York-licensed psychologists to provide time-limited …
Skills: Psychotherapy, Cognitive Behavioral Therapy, Evidence-based treatment, Clinical documentation, Telehealth
New York, New York, United States · On-site
$29/hr
Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program pro…
Skills: Classroom Facilitation, Workforce Development, Job Coaching, Resume Development, Interview Preparation
New York, New York, United States · On-site
$116k–$126k/yr
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our comm…
Skills: Real Estate Project Management, Affordable Housing Development, Budget Tracking, Financial Strategy, Site Assessment
New York, New York, United States · On-site
Lighthouse Guild is the leading organization dedicated to helping people who are blind or visually impaired live empowered, independent lives. We work across healthcare, vision rehabilitation, education, and advocacy to …
Skills: Volunteer management, Volunteer recruitment, Nonprofit administration, Database administration, Compliance tracking
New York, New York, United States · Hybrid
$108k–$120k/yr
Legal Services NYC (LSNYC) fights poverty and seeks racial, social and economic justice for low-income New Yorkers. For over 50 years, we have challenged systemic injustices that trap people in poverty and provided legal…
Skills: Fundraising Operations, Donor Stewardship, CRM Management, Event Planning, Project Management
New York, New York, United States · On-site
$50k–$58k/yr
Job Description APPLICANTS MUST BE PERMANENT IN PARALEGAL CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE IMMEDIATELY REACHABLE ON EXAM NO. 4070. The Department of Social S…
Skills: Legal Research, Lien Recovery, Case Management, Statistical Reporting, Data Analysis
New York, New York, United States · On-site
$60k–$70k/yr
Job Description The Public Advocate, an independently elected public official, serves as a direct link between city government and residents, acting as a “watchdog” for New Yorkers. The Public Advocate is a non-voting me…
Skills: Community Engagement, Policy Research, Stakeholder Relations, Rapid Response Coordination, Analytical Skills
New York, New York, United States · On-site
$190k–$200k/yr
Job Description With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.8 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping o…
Skills: Quality Management Systems, Process Improvement, Regulatory Compliance, Strategic Planning, Performance Metrics
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The Quality Assurance Specialist ensures the quality and compliance of programs designed to improve economic well-being for individuals and families. This involves monitoring services such as case management, vocational training, and job placement to ensure high outcomes.
Candidates are required to have a Bachelor's Degree. The role requires a commitment to helping individuals with barriers to employment achieve self-sufficiency.
Position Summary:
The Quality Assurance (QA) Specialist at Fedcap Inc is responsible for ensuring the integrity and continuous improvement of program operations by monitoring, evaluating, and enhancing services and processes across various contracts. Through the implementation of quality standards and best practices, this role advances the organization’s mission to build staff capacity and deliver high-quality, individualized support to jobseekers, including those with medical/mental health barriers or disabilities, toward sustainable employment outcomes.
The QA Specialist plays a critical role in ensuring ongoing compliance with contract requirements, responding to external audit findings, and contributing to the development and implementation of robust Standard Operating Procedures, auditing systems, and quality assurance tools. This role is responsible for evaluating the efficiency and effectiveness of operations and performance management across all Fedcap Inc. contracts. Success in this position is measured through established KPIs, with a focus on compliance rates, audit effectiveness, and the measurable impact of continuous quality improvement initiatives. This is an excellent opportunity for an analytical professional who is passionate about strengthening quality and compliance within a collaborative and dynamic employment services environment.
What You'll Do
Compliance & Audit Management:
Quality Improvement & Systems Development:
Stakeholder Collaboration & Reporting:
You're a great fit for this role if you have:
Compensation
$66,300-$75,000 annually
Equal Opportunity Employer
The Power of Possible™
For nearly 90 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit affiliates dedicated to serving over 300,000 children and adults each year across the United States, Canada the United Kingdom and Australia. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Health and Economic Development, which are strategically aligned for maximum impact. Fedcap delivers research-based solutions that open doors to economic mobility and well-being for barriered communities. The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.
Offices: 633 3rd Ave, 6th Floor, New York, NY 10017, US
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