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Full-time
bachelor degree, professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, DailyPay
Posted 1d ago
Apply by Jun 27
~40 hrs/week
Responsibilities
The Medicaid Support Specialist provides expertise in Medicaid enrollment and eligibility processes to assist field staff and ensure proper payer reimbursements. They are responsible for communicating policy updates, coordinating across departments, and supporting internal process improvements.
Requirements
Applicants must be a certified Medicaid Navigator with 1-2 years of experience in Medicaid/private insurance billing and data analysis. A bachelor's degree is preferred, along with customer service experience.
Full job description
You Matter
Make a difference every day in the lives of the underserved• Join a mission driven organization with a people first culture• Excellent career growth opportunities
Join us and find a career that supports:• Caring for overlooked, underserved, and vulnerable patients• Diversity, equity, inclusion, and belonging• Autonomy in a warm team environment• Growth and training
Perks and Benefits In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including: • DailyPay, receive your money as you earn it! • Tuition Assistance and dependent Scholarships• Employee Assistance Program (EAP) including free counseling and health coaching• Company paid life insurance• Tax free Health Spending Accounts (HSA)• Wellness program featuring fitness memberships and product discounts• Preferred banking partnership and discounted rates for home and auto loans
*Eligibility for perks and benefits varies based on employee type and length of service.
Why Us
Now is your moment to make a difference in the lives of the underserved. If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.
Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan.
We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.
How you make a difference
The Medicaid Support Specialist provides expertise and assistance to field staff in Medicaid enrollment and eligibility processes. They communicate policy changes, escalate issues to leadership, and help ensure proper payer reimbursements. The role coordinates with operations, utilization management, and claims to prevent unnecessary costs. Responsibilities also include supporting internal process improvements and maintaining compliance with Medicaid billing guidelines. This role plays a key part in optimizing Medicaid enrollment outcomes and operational efficiency.
Key Responsibilities
Support field staff on Medicaid enrollment and eligibility matters
Communicate Medicaid policy updates and organizational changes
Escalate issues to departmental leadership as needed
Coordinate across departments to ensure accurate payer reimbursement
Assist in QA audits and process improvements related to Medicaid billing
Additional Details
Applicant must be a certified Medicaid Navigator Marion County Jail - 695 Justice Way, Indianapolis, IN 46203
Qualifications & Requirements
EDUCATION
Bachelor’s degree preferred or equivalent years of work experience
EXPERIENCE
1-2 years of experience with Medicaid/Private insurance billing/claims or enrollments
1-2 years of experience with analyzing data, creation of reports, and converting for meaningful use for internal and external clients
1 year of Customer Service experience preferred
LICENSES/CERTIFICATIONS
None required
We are an Equal Employment Opportunity Employer
We are committed to fostering, cultivating, and preserving a culture of uniqueness.
We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.
We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.
Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.
We are an Affirmative Action Employer in accordance with applicable state and local laws.
Related keywords
Medicaid Navigator CertificationMedicaid BillingPayer ReimbursementEligibility ProcessesQA AuditsHealthcare AdministrationClaims ProcessingMarion County JailComplianceMeaningful Use
Our mission is to provide quality care to every patient with compassion, collaboration and innovation.
Industry
Hospitals and Health Care
Company size
5,001-10,000 employees
Founded
2003
Headquarters
Franklin, Tennessee
LinkedIn followers
40,274
NOW IS YOUR MOMENT TO MAKE A DIFFERENCE!
Join our Wellpath family and make a difference every day by providing care to society’s most vulnerable and often overlooked individuals. Our team has the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those of you whose calling it is to serve others, we get it, it is ours too. This is your moment not only to advance your career but to join a mission that aligns with your own. We are Wellpath. We are the right people, striving to do the right thing. We will continue to create healthier communities — wherever we go, wherever we grow — one patient at a time.
“You have not lived today until you have done something for someone who can never repay you.” - John Bunyan
Wellpath is the premier provider of localized, high-quality, compassionate care to vulnerable patients in challenging clinical environments. Wellpath holds patients at the center of everything we do and promotes rigorous standards of care and innovation. With more than 8,000 clinicians and professionals in 37 states across the U.S., Wellpath provides medical and mental healthcare services for over 200,000 patients daily in local, state, and federal correctional facilities. Learn more at https://wellpathcare.com
Offices: 6550 Carothers Pkwy, Franklin, Tennessee 37067, US
How many Social Services jobs are open in Indianapolis, IN right now?
There are currently 361 open social services positions in Indianapolis, IN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Indianapolis, IN?
Companies currently hiring include American Senior Communities, Dungarvin, Health & Hospital Corporation of Marion County, Indiana University Health, The Salvation Army USA Central Territory, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Indianapolis, IN?
Yes — 32 of the 361 open social services positions offer remote or hybrid work (8 remote, 24 hybrid).
How do I apply for Social Services jobs in Indianapolis, IN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.