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Supervise a team of Benefits Opportunity Specialists in determining eligibility and providing employment planning for individuals in need. Manage the application process, conduct audits, and ensure compliance with Agency and New York State regulations.
Requires a high school diploma with three years of social services experience or a bachelor's degree with eighteen months of relevant experience. Candidates must be permanent in the Associate Benefits Opportunity Specialist or Benefits Opportunity Specialist title.
APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST TITLE OR PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST TITLE FOR AT LEAST ONE YEAR; THIS IS A PROVISIONAL APPOINTMENT, WHEN A TEST BECOMES AVAILABLE IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST (ABOS) TITLE, YOU MUST TAKE AND PASS THE EXAM TO REMAIN IN THE ABOS TITLE.
Family Independence Administration (FIA) provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.
Under the direction of the Associate Benefits Opportunity Specialist II, the Associate Benefits Opportunity Specialist I (ABOS I) is responsible for supervising a team of BOS staff, who provide various functions of eligibility determination, financial planning, and employment planning and monitoring and other related services to persons in need, to promote individual and family self-sufficiency. The ABOS I use supervisory, program development, quantitative analysis, and other research skills in accomplishing all the goals of FIA Benefits Access Centers and its components (Application, Financial Planning, Employment Planning, Undercare, etc.).
FIA’s Operations is recruiting for one (1) Associate Benefits Opportunity Specialist I, to function as Case Management Supervisor, who will:
- Supervise a team of BOS workers who handle the entire application process for all new applicants;
Family Assistance cases which have been closed over sixty days; all Safety Net case reopens
which have been closed regardless of date; and one-shot deals.
- Assign application to staff, review application recommendations and sign off on all benefits as
well as case entries.
- Supervise a team of BOS workers who interview applicants and assess eligibility for immediate
needs grant (food and non-food); for employability and eligibility for public assistance, SNAP
benefits and Medicaid; works with applicants to remove barriers to employment and makes
referrals to other services as needed.
- Prepare daily and weekly statistical reports on work performed as well as monthly audits.
- Assist with case consultation on individual cases and guidance on difficult cases in the case
planning process as necessary.
- Supervise a team of BOS workers who provide comprehensive service delivery to participants
after the establishment of the participant’s case; Family Assistance case that have been closed
less that sixty days or Safety Net cases that have been closed in error.
- Supervise a team of BOS workers who manages all aspects of the case, including establishing
on-going eligibility, assessing participants, developing appropriate Employment Assessment
and Employment Plans and executing specific strategies designed to help participants achieve
self-sufficiency.
- Review employment eligibility decisions for appropriateness and correctness according to
Agency and New York State rules and regulations and performs initial conference/conciliation
interview.
- Perform the Mandatory Dispute Resolution function.
- Supervise staff that interview and correspond with homebound clients.
- Supervise a team of BOS who provide quick service for those clients who walk-in or telephone
the center. Additionally, the team will take appropriate action on reported changes, provide
information and documentation as requested by the participants and maintain contact with
other teams to ensure awareness of all activity that will affect the case management plan.
- Supervise staff who interview and determine housing needs of tenants at risk of homelessness
or already homeless reporting to Benefits Access Centers. Assist in the development of anti-
eviction/housing plan of intervention for referred participants.
- May conduct field visits.
Hours/Shift:
Monday – Friday
ASSOCIATE BENEFITS OPPORTUNITY - 56316
1. A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory
experience working directly in social/human services or a related setting, providing either:
a) client services.
b) employment planning/counseling services which involves job development, skills assessment, and
employment placement or other economic opportunity programming.
2. A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory
experience working as a Benefits Opportunity Specialist; or
3. A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory
experience as described in one (1) above.
4. College credit from an accredited college may be substituted for this experience on the basis of 60
semester credits for 9 months of the work experience described above. However, all candidates must
have at least 18 months of full-time satisfactory experience working as a Benefits Opportunity Specialist
or performing social/human services work as described in one (1) above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
There are currently 7,418 open social services positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include New York City Housing Authority (NYCHA), Bowery Residents' Committee, Breaking Ground (NYC Permanent Supportive Housing), Samaritan Daytop Village, Inc., Police Athletic League, Inc., among others. Browse the listings above to see every active employer.
Yes — 1151 of the 7418 open social services positions offer remote or hybrid work (162 remote, 989 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
