New York, New York, United States · On-site
$62k–$80k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE The Supportive Programs and Initiatives, oversees the unit responsible for the disbursement of Common Benefit Ide…
Skills: Staff Supervision, Administrative Management, Conflict Resolution, Performance Evaluation, Case Error Correction
New York, New York, United States · On-site
$60k–$69k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST TITLE OR PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST TITLE FOR AT LEAST ONE YEAR; THIS IS A PROVISIONAL APPOINTMENT, WHEN…
Skills: Case Management, Supervision, Eligibility Determination, Financial Planning, Employment Planning
New York, New York, United States · On-site
$71k–$81k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST TITLE Family Independence Administration provides temporary help to individuals and families with social service and economic …
Skills: Supervision, Case Management, Eligibility Determination, Financial Planning, Quantitative Analysis
New York, New York, United States · On-site
$62k–$80k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE PRINCIPLE ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE Customized Assistance Services (CAS) helps Human Resources Administration (HRA) clients with health and/or mental…
Skills: Office Management, Staff Supervision, Workflow Management, Data Entry, Records Management
New York, New York, United States · On-site
$78k–$90k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST CIVIL SERVICE TITLE Family Independence Administration provides temporary help to individuals and families with social service…
Skills: Administrative Oversight, Case Management, Regulatory Compliance, Quality Control, Audit
New York, New York, United States · On-site
Job Description The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public propert…
Skills: Program Management, Relationship Management, Compliance Monitoring, Grant Reporting, Recruitment
New York, New York, United States · On-site
$63k–$80k/yr
Job Description Domestic Violence Services (DVS) provides a variety of comprehensive immediate and long-term support services to survivors of domestic violence (dv) and their families. DVS provides oversight for the larg…
Skills: Affordable Housing Coordination, Stakeholder Management, Case Management, Community Outreach, Data Tracking
New York, New York, United States · On-site
$85k–$98k/yr
Job Description If you are hired provisionally in the title, you must take and pass the Civil Service Exam, when it becomes available, to be eligible for continued employment. Family Independence Administration provides …
Skills: Case Management, Supervisory Leadership, Eligibility Determination, Public Assistance Administration, Program Evaluation
New York, New York, United States · On-site
$60k–$69k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST TITLE OR PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST TITLE FOR AT LEAST ONE YEAR; THIS IS A PROVISIONAL APPOINTMENT, WHEN…
Skills: Supervision, Case Management, Eligibility Determination, Financial Planning, Employment Planning
New York, New York, United States · On-site
$60k–$69k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST TITLE OR PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST TITLE FOR AT LEAST ONE YEAR; THIS IS A PROVISIONAL APPOINTMENT, WHEN…
Skills: Case Management, Staff Supervision, Eligibility Determination, Financial Planning, Employment Planning
New York, New York, United States · On-site
$83k–$96k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER ASSOCIATE (SOFTWARE) CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE IMMEDIATELY REACHABLE ON COMPUTER ASSOCIAT…
Skills: Application Administration, Active Directory, Identity And Access Management, Troubleshooting, Root Cause Analysis
New York, New York, United States · Hybrid
$17/hr–$20/hr
Job Description This is a Seasonal/Temporary position. The schedules will be Monday-Friday, *9am-5pm, *10am-6pm, *11am-7pm This will be determined by the supervisor based on the program needs. This position is in-person,…
Skills: Site Monitoring, Program Evaluation, Administrative Support, Compliance Auditing, Public Transportation Navigation
New York, New York, United States · On-site
$71k–$90k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST TITLE Family Independence Administration provides temporary help to individuals and families with social service and economic …
Skills: Case Management, Supervision, Eligibility Determination, Financial Planning, Quantitative Analysis
New York, New York, United States · On-site
$125k–$150k/yr
Job Description The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated t…
Skills: Genetec Security Center, Enterprise Architecture, Solutions Architecture, Network Architecture, SQL Mirroring
New York, New York, United States · On-site
$40k–$43k/yr
Job Description The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City agencies and no…
Skills: Housekeeping, Sanitation, Inventory Management, Crowd Control, Food Service
New York, New York, United States · On-site
$77k–$89k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE SUPERVISOR (SOCIAL WORK) CIVIL SERVICE TITLE Domestic Violence Services (DVS) provides a variety of comprehensive immediate and long-term support services to survivors …
Skills: Staff Supervision, Crisis Counseling, Case Management, Program Evaluation, Inter-agency Collaboration
New York, New York, United States · On-site
$99k–$114k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources…
Skills: LAN Configuration, Network Interface Configuration, Windows NT Server, Cross Platform Connectivity, Network Strategic Planning
New York, New York, United States · On-site
$83k–$96k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER ASSOCIATE SOFTWARE CIVIL SERVICE TITLE The HIV/AIDS Services Administration (HASA) is the most comprehensive program of its kind in the country, helping New Yo…
Skills: Microsoft SQL Server Reporting Services, Oracle, MS SQL Server, SSIS, T-SQL
New York, New York, United States · On-site
$68k–$123k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. OR BE IMMEDIATELY REACHABLE ON EXAM …
Skills: Program Management, Strategic Planning, Staff Supervision, Policy Formulation, Case Management
New York, New York, United States · On-site
$42k–$69k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE Adult Protective Service (APS) is mandated by the State of New York to provide social, legal and protective services to individua…
Skills: Clerical Operations, Case Management, Data Entry, Document Processing, Scheduling
New York, New York, United States • On-site
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Supervise staff at an Over-The-Counter site to ensure the efficient issuance of Common Benefit Identification Cards (CBIC) to HRA clients. Monitor site activity, resolve complex participant issues, and evaluate staff performance to maintain operational standards.
Candidates must be permanent in the Principal Administrative Associate civil service title. Requirements include a combination of education (High School, Associate, or Bachelor's degree) and 3-5 years of clerical/administrative experience, including at least one year of supervisory experience.
APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE
The Supportive Programs and Initiatives, oversees the unit responsible for the disbursement of Common Benefit Identification Cards (CBIC) to all HRA clients who have available benefits (CA, SNAP, and MA). Common Benefit Identification Cards are the primary vehicle for clients to access Cash Assistance and Supplemental Nutrition Assistance Program (SNAP) benefits which are issued to clients on the CBIC and can be used with participating merchants like a debit card. The CBIC is also used as identification for Medicaid services. EBO, located at 227 Schermerhorn Street in Brooklyn, serves as the centralized location for HRA clients citywide who need permanent cards, card replacements, changes, or restrictions to their Personal Identification Number (PIN), and immediate questions answered about how to access benefits with their CBIC.
Under the direction of the Over-The-Counter (OTC) Site Manager the Assistant Site Manager, with considerable latitude for independent action and decision, directly supervises a staff of three (3) Principal Administrative Associate I’s, and indirectly fifteen (15) Clerical Associate III’s CBIC/EBT Specialists in one Brooklyn Over-The-Counter (OTC) site who issue 600 - 700 referrals daily to cash and food stamp participants for replacement Common Benefit Identification Cards (CBICs) and provide EBT information to 1,100 new and active participants. The sites operate Monday through Friday 12 hours each day.
Supportive Programs and Initiatives (SPI)/ Common Benefit Identification Cards (CBIC) is recruiting one (1) Principal Administrative Associate (PAA) II, to function as an Assistant Site Manager, Over-The-Counter (OTC) Site, who will:
- Assume the responsibilities of the Site Manager in his/her absence.
- Monitor OTC activity, through observation, for processing slowdowns or outages and authorizes the operation of the vault card, alternate card issuance system process in the event of a State or Contractor system failure to produce benefit cards through the normal process.
- Assist subordinates in resolving complex issues and in the servicing of difficult, loud, vulgar or threatening participants. Work to resolve impediments to EBT benefit redemption by interceding with the participants and dealing with their issues in an understanding manner so that information needed for servicing can be obtained. Work alongside subordinates servicing participants when staff are absent, or on break and lines are long.
- Evaluate staff performance on a periodic basis and recommends areas of improvement as necessary. Maintain time and leave records for staff, conducting conferences as needed to ensure compliance with agency time and leave rules and regulations.
- Liaison to the Job Centers/Food Stamp Sites and serving as a resource person for information on case error corrections.
Hours/Schedule: 8:30am – 5:00pm with Flex Schedules
PRINCIPAL ADMINISTRATIVE ASSOC - 10124
1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
There are currently 7,418 open social services positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include New York City Housing Authority (NYCHA), Bowery Residents' Committee, Breaking Ground (NYC Permanent Supportive Housing), Samaritan Daytop Village, Inc., Police Athletic League, Inc., among others. Browse the listings above to see every active employer.
Yes — 1149 of the 7418 open social services positions offer remote or hybrid work (160 remote, 989 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
