Liberty Resources Integrated Health Care is seeking a Patient Access Representative to perform a variety of customer service functions, primarily phone work, to support clinic operations. Our employees have passion aroun…
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$21/hr–$23/hr
Full-time
high school
Collaborative and Supportive Team Atmosphere, Competitive Compensation, Paid Time Off Package, Family-Friendly Workplace, Medical Coverage, Dental Coverage
Posted 22d ago
~40 hrs/week
Responsibilities
The Patient Access Representative manages customer service functions including answering phones, scheduling appointments, and performing patient registration. They are also responsible for collecting co-pays and handling general administrative tasks to support clinic operations.
Requirements
Candidates must have a high school diploma or equivalent with one year of relevant experience, or one year of college/technical school. Proficiency in medical terminology and the ability to use electronic medical records in a fast-paced environment are required.
Full job description
Liberty Resources Integrated Health Care is seeking a Patient Access Representative to perform a variety of customer service functions, primarily phone work, to support clinic operations.
Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
What We Offer:
A Collaborative and Supportive Team Atmosphere
Competitive Compensation and Paid Time Off Package
Family-Friendly Workplace
Medical/Dental/Vision Coverage
401(k) Retirement Savings Plan
Continuing Education Opportunities
Patient Access Representative Position Summary:
The Patient Access Representative performs a variety of customer service functions that support clinic operations.
Answer phone calls and route to appropriate person or documents message from patient/representative accurately and delivers to appropriate members of the care team in timely fashion.
Schedule appointments for MDs, NPs, therapists, nurses, nutritional services and peer specialist; contact clients to reschedule appointments or provide appointment reminders, when warranted.
Perform patient registration duties inclusive of patient identification and EMR documentation of accurate demographic, insurance and check in details with attention given to any patient specific alerts.
Collect and process co-pays and provide receipts.
Process mail, faxes, make copies as requested and troubleshoot printer/copiers including requests for needed supplies i.e. toner, paper, etc. Prepares and processes work orders, as required.
Patient Access Representative Qualifications:
One-year college/technical school or High school diploma (equivalent) with one-year relevant experience.
Strong organizational skills.
Knowledge of medical procedures and medical terminology.
Excellent oral and written communication skills required.
Ability to effectively use an electronic medical record.
Ability to work in a fast paced outpatient family and behavioral health clinic environment.
Pay range: $21/hour to $23/hour.
Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.
Welcome to Wholehearted Health!
Liberty Resources is an Equal Opportunity Employer.
Related keywords
Patient AccessHealthcare AdministrationEMRMedical ProceduresBehavioral HealthOutpatient ClinicPatient IdentificationDemographicsInsurance VerificationCustomer Service
Liberty POST is a partnership between Liberty Resources, Inc. and private early childhood providers. Using positive strategies and collaboration, Liberty POST is excited to be a part of a child's journey to success.
We provide a range of services for young children with disabilities through early intervention, preschool special education, and public/charter school contracting.
Offices: 1045 James St, Syracuse, NY 13203, US · 1870 South Winton Rd, Rochester, NY 14618, US · 331 Alberta Drive, Suite 110, Amherst, NY 14226, US · 301 Main St, Suite B, Goshen, New York 10924, US · 162 W 72 St, 5th Floor, New York, NY 10023, US
Early Intervention (birth-3 years)Autism diagnostic and treatment servicesSpecial education evaluationsSpeech-language therapyOccupational therapyPhysical therapySocial workService coordinationand AudiologyHealth Diagnostics
Based on 4177 listings with disclosed salaries, most social services jobs in New York pay between $59k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in New York right now?
There are currently 15,155 open social services positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in New York?
Companies currently hiring include New York City Housing Authority (NYCHA), Healthy Kids Programs, Liberty POST, Northwell Health, Samaritan Daytop Village, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in New York?
Yes — 1712 of the 15155 open social services positions offer remote or hybrid work (260 remote, 1452 hybrid).
How do I apply for Social Services jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.