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Full-time
high school, bachelor degree
Private healthcare, Dental cover, Pension scheme, Life insurance, Paid volunteering day, 22 days holiday
Posted 1d ago
Apply by Sep 28
~40 hrs/week
Responsibilities
The Operations Coordinator acts as a vital link between members and a global network of medical and security professionals. Responsibilities include managing healthcare queries, coordinating medical appointments, and handling policy claims in a fast-paced environment.
Requirements
Candidates must be fluent in Swedish and English, with strong organizational and critical thinking skills. A background in customer service and an interest in healthcare or international security are preferred, along with A-Level or degree-level education.
Full job description
At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.
Now, we’re looking for talented individuals to join our team and make a difference.
Are you empathetic and driven to help others? Do you want a role where your people skills make a real difference?
We’re looking for a Swedish speaking Operations Coordinator to join our London team. In this role, you’ll be the vital link between our members and our global network of doctors, nurses, and security professionals—ensuring they receive the highest standard of care.
We’re inviting passionate individuals to join our London team and be part of something truly global.
Salary: £29,000 per annum • Location: Croydon • Working hours are Monday to Friday between the hours of 8 – 4.30pm
Responsibilities:
Support members with healthcare and security queries. • Coordinate medical appointments, authorise treatments, and manage policy claims. • Assess situations and communicate logistics worldwide. • Collaborate with a multidisciplinary team in a fast-paced environment.
About the Role:
Global Impact: Your work will directly help people in times of need, across borders and cultures. • Career Growth: We offer a clear progression opportunities, and access to world-class training. • Award-Winning Workplace: Recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2026. • Comprehensive Benefits: Private healthcare, dental cover, pension scheme, life insurance, paid volunteering day, 22 days holiday. • Supportive Culture: Join a diverse, collaborative team where expertise and innovation thrive.
Requirements
• Strong organisational and critical thinking skills. • A natural, empathetic approach and passion for helping people. • Fluency in Swedish plus excellent English, both written and spoken • Fluency in other Nordic languages such as Danish, Norwegian, or Finnish a great advantage. • Customer service experience (contact centre or similar) is a plus. • Confidence with Microsoft Office and an appreciation for data protection. • Education to A-Level or Degree level, with interest in healthcare, world politics, or international security preferred.
By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2026.
13,000 experts | 1,200+ locations | 90 countries | 110+ languages
International SOS is the world's leading health and security risk services company. Worldwide Reach, Human Touch.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1985
Headquarters
Singapore
LinkedIn followers
479,459
The International SOS Group of Companies has been in the business of saving lives for over 40 years. Protecting global workforces from health and security threats, we deliver customised health, security risk management and wellbeing solutions to fuel our clients’ growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise with a focus on prevention, offers real-time, actionable insights and unparalleled on-the-ground delivery. We help clients meet compliance reporting needs for good governance. By partnering with us organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.
Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 9,000 organisations, including the majority of the Fortune Global 500 as well as mid-size enterprises, governments, educational institutions, and NGOs. 12,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,200 locations in 90 countries, 24/7, 365 days.
To protect your workforce, we are at your fingertips: www.internationalsos.com
For news and events updates follow us on Twitter - https://twitter.com/IntlSOS
Offices: #17-00 Odeon Towers, Singapore, 188720, SG · 785 Arbor Way, Blue Bell, Pennsylvania 19422, US · 3600 Horizon Blvd, London, UK W4 5YA, GB
international healthcaremedical assistancesecurity servicesduty of caretravelsecuritymedicalriskmobilitycrisis
How many Security & Safety jobs are open in London, United Kingdom right now?
There are currently 2,109 open security & safety positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in London, United Kingdom?
Companies currently hiring include Amazon, JLL, Wise, HSBC, Ward Security, among others. Browse the listings above to see every active employer.
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