Traffic Incident Management Coordinator I - Transportation Market
Charlotte, North Carolina, United States · On-site
Senior+
About Us At Gresham Smith, we call it Genuine Ingenuity. Our culture is the cornerstone of who we are, and our people are at the heart of everything we do. United by our Core Purpose—to plan, design, and consult to…
Skills: Traffic Incident Management, Contract Management, Staff Management, Technical Writing, Microsoft Word
Charlotte, North Carolina, United States · On-site
Mid level
About Us At Gresham Smith, we call it Genuine Ingenuity. Our culture is the cornerstone of who we are, and our people are at the heart of everything we do. United by our Core Purpose—to plan, design, and consult to…
Skills: Traffic Operations, Incident Management, Emergency Response, Microsoft Word, Microsoft Excel
Charlotte, North Carolina, United States · On-site
Senior+
About Us At Gresham Smith, we call it Genuine Ingenuity. Our culture is the cornerstone of who we are, and our people are at the heart of everything we do. United by our Core Purpose—to plan, design, and consult to…
Skills: Traffic Incident Management, First Responder Training, Data Analysis, Report Generation, Stakeholder Coordination
Charlotte, North Carolina, United States · On-site
Senior+
About Us At Gresham Smith, we call it Genuine Ingenuity. Our culture is the cornerstone of who we are, and our people are at the heart of everything we do. United by our Core Purpose—to plan, design, and consult to…
Skills: Project Management, Contract Management, Staff Management, Technical Writing, Microsoft Word
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Winston-Salem, North Carolina, United States · On-site
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Wilmington, North Carolina, United States · On-site
Entry level
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Mooresville, North Carolina, United States · On-site
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Cumberland County, North Carolina, United States · On-site
Mid level
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Forsyth County, North Carolina, United States · On-site
$65k–$125k/yr
Mid level
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Raleigh, North Carolina, United States · Remote OK
$113k–$193k/yr
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Charlotte, North Carolina, United States · On-site
Entry level
What You Will Do Our Security Officers protect the Industrial or Commercial property of our clients against fire, vandalism and illegal entry. Our clients range from Class-A Office Buildings, Luxury Residential Propertie…
The role involves supporting statewide and regional Traffic Incident Management activities, including delivering first responder training and conducting data analysis. The coordinator will manage TIM programs, lead stakeholder meetings, and provide technical recommendations to enhance incident management initiatives.
Requirements
Candidates need a bachelor's degree with 15 years of experience or 20 years of experience in law enforcement, fire services, or emergency response. Proficiency in technical writing, Microsoft Office, and staff management is required.
Full job description
About Us
At Gresham Smith, we call it Genuine Ingenuity. Our culture is the cornerstone of who we are, and our people are at the heart of everything we do. United by our Core Purpose—to plan, design, and consult to create healthy and thriving communities—we deliver innovative solutions for life’s essential infrastructure and institutions.
What sets us apart is our dedication to care for our people, our clients, and the places we call home. We are more than a team of professionals—we’re a community built on commitment, integrity, respect, and teamwork.
Why Gresham Smith?
When you join Gresham Smith, you’re joining a place where you can connect and thrive. Our employees consistently recognize us as a Best Place to Work because we go above and beyond to ensure that you feel valued, supported, and empowered.
About You
We’re looking for someone who has:
Bachelor’s degree in a relevant field with 15 years of experience, or 20 years of experience in law enforcement, incident management, fire services, and/or emergency response
Experience in contract and staff management
Advanced skills in technical writing and producing comprehensive technical reports
Proficiency in Microsoft Office applications, particularly Word and Excel
Strong attention to detail
Excellent organizational and time management skills
Ability to develop and maintain strong interpersonal relationships
Willingness to support client project activities outside of normal business hours as needed
Most importantly, you bring genuine curiosity, creativity, and a collaborative spirit—someone who wants to do great work with great people.
About the Role
As Traffic Incident Management Coordinator I, you will:
Support and facilitate statewide and regional strategic Traffic Incident Management (TIM) activities, including delivering first responder training, conducting research and data analysis, generating reports, recommending program enhancements, and coordinating between clients and stakeholders at both the statewide and regional levels
Manage TIM programs, including quick clearance initiatives, innovations, after-action reviews, program meetings, and outreach activities
Provide technical assistance, advice, data analytics, reporting, and recommendations to enhance statewide and regional incident management initiatives
Participate in or lead regional TIM, towing and recovery incentive programs, and other stakeholder and internal meetings
Collaborate with and support other analysts statewide to ensure operational continuity when resources are limited
Perform other duties as assigned by the supervisor
Your work will directly contribute to shaping environments where people live, work, and thrive, all while growing your career within a supportive, people-first culture.
Join Us
If you’re excited to bring your talents to a collaborative, people-first environment where you can make an impact while growing your career, we’d love to hear from you.
Here’s what you can expect:
Professional Growth: In-house Learning, Tuition Reimbursement, Licensure Support, Professional Organization Engagement.
Culture that Cares: 93% of employees say they feel cared for, and 96% are confident in our future success.
Supplemental, Critical Care, Pet, Legal & ID Theft Insurance
Family Planning and Parental Leave
Mass/Public Transit Program
Telemedicine and Employee Assistance Program
Gresham Smith is an equal opportunity employer and does not discriminate. Everyone is invited to apply!
GRESHAM SMITH does not accept unsolicited resumes from recruiters, headhunters, search firms, or agencies. No referral or recruiter fees will be paid without a fully executed GRESHAM PLACEMENT SERVICES AGREEMENT (PSA) in advance. Submissions made without a PSA may be recruited and hired by GRESHAM SMITH with no financial obligation to the submitting party. Any such unsolicited resumes or candidate information sent to hiring managers or any employee becomes the property of GRESHAM SMITH.
Gresham Smith is a premier architecture, engineering and consultancy services firm.
Industry
Design
Company size
501-1,000 employees
Founded
1967
Headquarters
Nashville, Tennessee
LinkedIn followers
33,170
Gresham Smith is a premier architecture, engineering and consultancy services firm dedicated to creating healthy and thriving communities. We’ve been named one of Fast Company’s World’s Most Innovative Companies and repeatedly listed as a “Best Place to Work.”
How much do Security & Safety jobs in North Carolina pay?
Based on 1012 listings with disclosed salaries, most security & safety jobs in North Carolina pay between $55k–$158k per year. Individual offers vary with seniority, company size, and specialization.
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There are currently 4,807 open security & safety positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
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