Description Come build quality on purpose. Balanced Body builds Pilates equipment the way a master craftsman builds anything — nothing leaves the shop until it's right. Every reformer, tower, and accessory that leaves ou…
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$120k–$150k/yr
Full-time
professional certificate
Medical, Dental, 401(k) plan with company match, Life Insurance, Long Term Disability Insurance, Paid time off
Posted 15d ago
~40 hrs/week
Responsibilities
The Quality Manager will consolidate and lead all quality functions from supplier intake to customer delivery, serving as the voice of the customer within the factory. Key duties include managing the QMS, authoring acceptance criteria, and overseeing supplier quality and corrective actions.
Requirements
Candidates need over 7 years of quality experience in discrete manufacturing, including at least 3 years of leadership experience. Proficiency in QMS tools like QT9, supplier quality processes (FAI/PPAP), and customer-facing complaint resolution is required.
Full job description
Description
Come build quality on purpose.
Balanced Body builds Pilates equipment the way a master craftsman builds anything — nothing leaves the shop until it's right. Every reformer, tower, and accessory that leaves our Sacramento facility carries a promise to studios and instructors around the world — and we're looking for the person who makes sure that promise never breaks.
WHO WE ARE
Balanced Body has been the world's leading manufacturer of premium Pilates equipment since 1976. We're headquartered right here in Sacramento, California, and we build more than equipment — we build the tools that help people move better, feel better, and enjoy their lives more. That mission starts on our production floor, and it depends on the quality of everything we ship.
WHAT YOU'LL DO
This is a newly consolidated role — and a rare chance to build something from the ground up. Today, quality lives in pieces: incoming inspection here, in-process checks there, supplier quality somewhere else. We're bringing it all under one leader. As our Quality Manager, you'll be the single owner of quality across the entire flow, from the supplier's dock to the customer's door, turning quality decisions from one-off fire drills into a disciplined, criteria-driven system.
You'll be the voice of the customer inside our factory. Your standard isn't "does it match the drawing" — it's "would the customer be proud to own this."
WHAT YOU'LL OWN
Customer-facing quality: complaints, field failures, and warranty claims route through you — 8D reports, corrective actions, and closing the loop from field data back to the factory floor.
Standards and decisions: author the written acceptance criteria for every part family, chair the Material Review Board, and give inspectors and technicians a clear, consistent rulebook to work from.
The QMS: drive QT9 as a living system — CAPA pipeline, non-conforming product trends, audit readiness — and build the dashboard leadership actually looks at: cost of poor quality, first-pass yield, rework by supplier.
Supplier quality: one end-to-end process from supplier quality agreements through first article and incoming inspection, with structured improvement programs for your highest-impact suppliers.
Cross-functional leadership: a weekly quality/supply cadence with Supply Chain, and a team of inspectors, technicians, and supplier quality engineers who look to you for standards and coaching.
Growth initiatives: quality plans for new product launches like the Luna Reformer, qualification of new manufacturing sources (including international operations), and a zero-gap quality transition during our upcoming facility move.
Requirements
WHAT YOU BRING
7+ years of progressive quality experience in discrete manufacturing, including 3+ years leading a team.
Hands-on ownership of a QMS (QT9 or equivalent) — CAPA, NCP, MRB, and audit management.
Real supplier quality experience: FAI, PPAP or equivalent, supplier audits, and corrective action follow-through.
Direct customer-facing experience — complaint resolution, 8D reporting, and commitments made (and kept) to accounts.
A knack for writing acceptance criteria that hold up in a high-mix, craftsmanship-driven environment.
Comfort building your own metrics and dashboards in Excel; Power BI is a bonus.
Nice to have: experience with premium consumer, fitness, or furniture products; ASQ certification (CQM/OE, CQE); experience qualifying international manufacturing sources; Lean or Theory of Constraints background; NPI experience; bilingual English/Spanish.
WHY BALANCED BODY This isn't a job where you file reports nobody reads. You'll have real authority to set the standard, real air cover to enforce it, and a direct line to leadership when quality and delivery collide. If you've been the person quietly holding a fragmented quality function together somewhere else — come build the version that works, on purpose, from day one.
We offer competitive compensation and excellent benefits, including:
Medical & Dental
401(k) plan with company match
Life and Long Term Disability Insurance, employer paid
Global leader in Pilates and Integrated Movement Equipment and Education
Industry
Wellness and Fitness Services
Company size
201-500 employees
Founded
1976
Headquarters
Sacramento, CA
LinkedIn followers
11,856
Balanced Body® believes that movement can change people’s lives. We are the leading resource for Pilates equipment, information and education for fitness centers, studios, rehabilitation facilities and home enthusiasts. Founded in 1976, the company was the first to substantially update Joseph Pilates' equipment with state-of-the-art engineering, materials and technology. Ken Endelman, the company's CEO and founder, has been awarded 26 U.S. patents for his inventions.
Headquartered in Sacramento, Calif., where all its equipment is designed and manufactured, the company actively promotes Pilates to the fitness industry, the medical profession and the media. The company established the 1-800-PILATES service and online Studio Finder to help the public locate instructors and studios in their area. This free service refers more than 1,000 clients a month to instructors and studios internationally.
In addition to equipment, Balanced Body offers instructor training and continuing education for Pilates, CoreAlign®, Anatomy in Three Dimensions™, Bodhi Suspension System™, Balanced Body Barre™, MOTR™ and other mind-body instructor training programs. We also carry an extensive line of accessories, books, and videos for professionals and home enthusiasts. Visit pilates.com or call 1-800-PILATES for the world's largest selection of Pilates and other mind-body products, for inspiring educational opportunities, and to learn about the benefits of Pilates.
Offices: 5909 88th Street, Sacramento, CA 95828, US
Pilates equipmentaccessoriesDVDs & booksCoreAlign®Pilates instructor trainingPilates on Tour® continuing education conferencesBalanced Body Barre™ instructor trainingAnatomy in Three Dimensions™MOTR™and Bodhi Suspension System
How much do Security & Safety jobs in California pay?
Based on 7080 listings with disclosed salaries, most security & safety jobs in California pay between $86k–$220k per year. Individual offers vary with seniority, company size, and specialization.
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