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ZWILLING J.A. Henckels Canada Ltd.
Aberdeen Centre - Keyholder
Vaughan, Ontario, Canada · On-site
Mid level
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The Sales & Reception Coordinator manages clinic administrative tasks, including scheduling and record-keeping, while providing exceptional client care. They are also responsible for driving sales through product recommendations and participating in local marketing initiatives.
Requirements
Candidates must have at least 2 years of experience in a customer-facing role such as sales, retail, or a clinic environment. Strong sales acumen, a customer-centric attitude, and the ability to travel locally for community events are required.
Full job description
About us:
Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to provide exceptional, patient-centric care on our quest to deliver Wonderful Sound for All. Learn more about us by visiting our webpage.
Position overview:
We are seeking a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client experience, and driving sales of our products and services.
This is a permanent, full-time position based onsite at our North Maple, HearCANADA Clinic located at 11399 Keele St. Unit 5, North Maple, Ontario. Typical hours of work are Monday through Friday 8:30 am - 4:30 pm local time.
What we offer:
Starting hourly compensation of $21-$24/hour + an attractive bonus program
Comprehensive benefit package including health, dental, vision + a healthcare spending account, starting on day one of hire
RRSP matching program
Generous time off policies including 3 weeks of vacation, 7 paid personal days, + 1 paid volunteer day per year
Friends and family discounts + access to our employee perk program
Purpose-driven + people-centric culture with the ability to make an impact in our communities across Canada
What you'll do:
Provide an exceptional and individualized client experience for clients visiting and contacting the clinic
Manage the clinic schedule by booking and rescheduling appointments; follow-up on missed appointments or with appointment reminders
Making product and payment recommendations to enhance the client journey
Support with maintaining physical and electronic records
Perform basic hearing aid maintenance and product questions
Participate in local events and marketing initiatives to support HearCANADA branding and networking within the local community
Educate patients on billing and payment options; perform AR duties as assigned
What we're looking for:
Experience in a customer-facing role - you bring 2+ years of experience working in sales, retail, a busy office, or a clinic environment and are comfortable interacting with customers
Sales acumen - comfortability in recommending products and services to clients
Customer-centric attitude - you are comfortable interacting with diverse client groups and networking within the community to position HearCANADA as the region's number one choice for hearing care services
Team-player - you work well with others and appreciate what can be accomplished with support from colleagues
Willingness to participate in some local travel - access to a car and a valid driver's license is strongly preferred as some travel will be expected within the assigned region (mileage paid) for community events and marketing initiatives
To join us on our journey in providing Wonderful Sound for All, click the "Apply Now" button!
HearCANADA acknowledges that this posting represents a current, existing vacancy. We use an Applicant Tracking System to post vacancies and manage candidate data; Artificial Intelligence is not used in the decision-making process in screening or interviewing candidates, however, may be used for note-taking or automations such as email communication.
HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process; requests can be submitted via [email protected].
Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.
With truly differentiated brands like Widex, Signia, Rexton, Audio Service and Vibe, and with diverse assets across wholesale, retail, online, managed care and diagnostic solutions, we are active in over 130 markets. WSA employs 12,500+ people and is privately owned by the Tøpholm and Westermann families and the Lundbeck Foundation, as well as funds under the management of EQT. As a global leader, our ambition is to unlock human potential by making wonderful sound part of everyone’s life.
How many Sales jobs are open in Vaughan, Canada right now?
There are currently 302 open sales positions in Vaughan, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Vaughan, Canada?
Companies currently hiring include Global Elite Consultants, Bass Pro Shops, Pfaff Automotive Partners, RBCx, BMO, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Vaughan, Canada?
Yes — 56 of the 302 open sales positions offer remote or hybrid work (36 remote, 20 hybrid).
How do I apply for Sales jobs in Vaughan, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.