Job Description Summary• The Application Engineer of FACTS & HVDC services activities will support the growth of the Regions by technically supporting the commercial team in the development of new opportunities. This rol…
Skills: Power Electronics, HVDC, FACTS, Tendering, Root Cause Analysis
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Full-time
bachelor degree, postgraduate degree
Relocation Assistance
Posted 40d ago
~40 hrs/week
Responsibilities
Provide technical expertise and develop solutions for the FACTS and HVDC services portfolio during the pre-ITO process to support commercial growth. Support regional teams with root cause analysis, ticket resolution, and the development of technical procedures and trainings.
Requirements
Requires a bachelor's degree or equivalent experience with significant expertise in power electronics and customer application engineering. Must possess strong project management skills and deep knowledge of Synchronous Condensers, SVCs, and STATCOMs.
Full job description
Job Description Summary
• The Application Engineer of FACTS & HVDC services activities will support the growth of the Regions by technically supporting the commercial team in the development of new opportunities. This role requires a broad knowledge of power electronics and electrical compensation equipment, strong sales acumen, the ability to work with engineering to develop new services and to work directly regions and global customers or other channels sales to identify, qualify and secure opportunities
• The Application Engineer will also be involved in the support provided to the Regions (L1 &L2) in the support of root cause analysis (RCA) development, support to ticket resolution, support in the development of procedures, trainings to increase the Region capability and autonomy.
Job Description
Services Solution Line, Central Team, Application Engineer,
DESCRIPTION:
The Application Engineer of FACTS & HVDC services activities will support the growth of the Regions by technically supporting the commercial team in the development of new opportunities. This role requires a broad knowledge of power electronics and electrical compensation equipment, strong sales acumen, the ability to work with engineering to develop new services and to work directly regions and global customers or other channels sales to identify, qualify and secure opportunities
The Application Engineer will also be involved in the support provided to the Regions (L1 &L2) in the support of root cause analysis (RCA) development, support to ticket resolution, support in the development of procedures, trainings to increase the Region capability and autonomy.
MAIN RESPONSIBILITIES
Provides technical expertise and develops technical solutions involving Service FACTS/HVDC portfolio as part of the pre-ITO (requisition) process while interfacing with the commercial team.
Possesses a deep understanding of FACTS and HVDC markets and customer economic value that aid winning bid strategies.
Interfaces with Worlwide regional FACTS/ HVDC/ Factories and support regional teams as required.
Drafts complexes offer templates and proposal involving Service FACTS/HVDC portfolio as required.
Drafts complexes costing templates involving Service FACTS/HVDC portfolio as required.
To include 'ITO': Technical analysis of client needs: definition and optimization of the products; scope (description); schedule; industrial scheme; cost, considering contract and internal policies and procedures. Calculation of plant, system and equipment performance and efficiency. Documentation of technical specifications & costing elements for further contract execution phases.
Attends, when necessary, customer meetings and identifies solutions to Service FACTS/HVDC customer needs.
Works closely with the other functions within the Services central team to enhance processes and tools, serving as a proactive source of initiatives.
Lunch globally commercial campaigns on Service FACTS/HVDC new products and services.
Has in-depth knowledge of Service FACTS/HVDC best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market
OTHER ACTIVITIES TO SUPPORT :
Assist Regions technical support team in the resolution of ticket raised by Customers for assistance on GEV assets.
Support Project Managers with regular follow-up calls to customers to resolve cases initiated through technical proposals or site interventions.
Oversee data quality management, including archiving, for engineering activities such as troubleshooting, back-office operations, and site data collection.
Support the Root Cause Analysis (RCA) process, including documentation and approval responsibilities.
Assist Regions Project Managers with regular follow-up calls to customers to resolve cases initiated through technical proposals or site interventions.
Monitor process compliance and proactively drive continuous improvement initiatives.
Contribute to the development of drafting technical procedures, process documentation, and flowcharts.
Submit required technical documentation to both external customers and internal teams for the Ticketing
EDUCATION REQUIREMENTS:
Bachelor’s degree preferred or equivalent combination of education and related work experience.
REQUIRED
This role requires significant experience in the Engineering/Technology & Customer Application Engineering. Knowledge level is comparable to a master’s degree from an accredited university or college (or a high school diploma with relevant experience).
Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
Possess excellent interpersonal skills when interfacing with internal and external customers
Ability to multi-task
Self-starter, ability to work remotely and achieve results with little direct supervision, good understanding of Customer need is mandatory
Proficiency in Microsoft Office
Proficient written, verbal, and phone skills in English
Deep knowledge on FACTS/HVDC portfolio: Synchronous, Condensers, Fixed Series Capacitors, Static Var Compensators and STATCOM
DESIRED
Team player in an international environment, adaptability, autonomy, resourcefulness and focus on customer service and problem solving
Able to influence and gain commitment at all levels of the organization
Strong organizational skills
Engineering degree in Power electronics
Experience in the utility market, particularly with FACTS and HVDC systems and associated equipment, is a plus
Previous experience in related service business
Able to travel by car (have a valid driver’s license and ability to maintain) and/or air
Stress tolerance related to many deadlines to be respected
Strong oral and written communication skills. Strong interpersonal and leadership skills.
Familiar with FACTS & HVDC Control Systems:
Experience in FACTS and HVDC Field Service and Commissioning Experience
Additional Information
Relocation Assistance Provided: Yes
Related keywords
FACTSHVDCPower ElectronicsSynchronous CondensersFixed Series CapacitorsStatic Var CompensatorsSTATCOMITORoot Cause AnalysisRCAUtility MarketGE VernovaTechnical SpecificationsCostingTenderingField Service
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How many Sales jobs are open in Noida, India right now?
There are currently 383 open sales positions in Noida, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Noida, India?
Companies currently hiring include Kotak Mahindra Bank, EbizON, Paytm, Tata Capital, IDFC FIRST Bank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Noida, India?
Yes — 34 of the 383 open sales positions offer remote or hybrid work (8 remote, 26 hybrid).
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