Sales Representative (Retention) | Project Based | WFH | National Capital Region
Makati, Metro Manila, Philippines · Remote OK
Mid level
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Professional Healthcare Representative – Metro Manila
Makati, Metro Manila, Philippines · Hybrid
Mid level
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Publicis Groupe Holdings B.V.
Associate Account Director
Makati, Metro Manila, Philippines · On-site
Senior
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Contract
Comprehensive Benefits, Perks
Posted 45d ago
~40 hrs/week
Remote in National Capital District, Philippines
Responsibilities
Act as the voice of the brand by handling inbound and outbound calls to retain members and reactivate canceled accounts. Promote subscription services via phone, email, and social media while managing customer data in a CRM system.
Requirements
Requires previous experience in sales, preferably within subscription-based services, and excellent communication skills. Candidates should demonstrate a positive attitude, integrity, and the ability to work efficiently with minimal supervision.
Full job description
About Us
HelloConnect
HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.
Job Descriptions
The main aspect of the role will be as the voice of the brand and community, taking calls from our members and encouraging them to continue with their membership, doing outbound calls to upgrade or reactive the account of the customers who canceled before. The channel/skilling may change depending on the client's request (inbound, outbound, reactivation, CS, etc..)
Responsibilities and duties
Contact potential customers via phone, email, and social media to promote our subscription service and increase sales.
Build strong relationships with existing customers and ensure that they remain loyal to the company.
Use persuasive sales techniques to educate customers about the benefits of subscribing and to overcome objections.
Manage and update customer records and sales data in our CRM system.
Provide excellent customer service and support to ensure customer satisfaction and loyalty.
Meet targets and performance metrics set by the clients.
Skills and preferred qualifications
Previous experience in sales - preferably in a subscription-based service or a
related industry.
Excellent communication skills, quick to resolve the issue with great CS skills and high quality.
Positive energy and can-do attitude.
A person with high regard for integrity and diligence. Works efficiently with minimal supervision.
An interest/passion for Craft Beer and Wine - ideal but not essential.
Why work for us?
At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.
HelloConnect, a subsidiary of HelloFresh, was created to enhance and optimize the customer care experience based on valuable insights gained from years of success and learning. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.
HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.
How many Sales jobs are open in Makati, Philippines right now?
There are currently 214 open sales positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Makati, Philippines?
Companies currently hiring include BDO Unibank, Metrobank, Booth, Cartrack, Solenis, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Makati, Philippines?
Yes — 55 of the 214 open sales positions offer remote or hybrid work (14 remote, 41 hybrid).
How do I apply for Sales jobs in Makati, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.