Key Responsibilities: Manage and maintain customer databases accurately. Build and maintain strong relationships with customers through regular communication. Handle customer inquiries, complaints, and feedback in a prof…
Skills: Communication, Interpersonal Skills, CRM Software, Microsoft Office, Organizational Skills
Your job is to generate new business from leads shared with you, respond to enquiries from B2B customers (Quotations) and nurture existing customer relationships to generate repeat business. You must either already know …
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Skills: Lead Generation, Prospecting, Cold Calling, Networking, Sales Presentations
Job Purpose The Tender Executive will be responsible for identifying, preparing, and managing all tendering and bidding activities for the organization. This role involves coordinating cross-functional teams to ensure ac…
KRAs: 1. Attending customers at Site or outside of Office 2. Daily follow up for visited and non-visited customers 3. Arrange BTL Activity 4. Channel Partner relation building 5. Competitors Project Comparison 6. Update …
Position Overview: We are looking for a results-driven and technically savvy Field Sales Representative with experience in B2B sales and a strong background in industrial electrical systems. The ideal candidate will be p…
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About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments an…
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Skills: Field sales, Team leadership, Channel sales, Distribution management, Merchant onboarding
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Job Title: TSM Company: Chemtex Speciality Ltd. Industry: Specialty Chemicals / Industrial Sales No of position : 2 Job Type: Full-Time Experience: 2-5 Years in B2B Sales Education: Diploma or Bachelor's Degree in Engine…
Job Title: TSE Company: Chemtex Speciality Ltd. Industry: Specialty Chemicals / Industrial Sales Job Type: Full-Time No of position : 8 Experience: Fresher or 1 year experience in any engineering field Education: Diploma…
Skills: Technical Marketing, Field Engineering, Industrial Sales, Corrosion Control, Heat Transfer Fluids
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Job Title: Digital Process Co-Ordinator (AI & Automation) Department: MIS / Digital Transformation Location: Kolkata (Head Office) Experience: 1–3 Years Role Objective The Digital Process Co-Ordinator (AI & Automation) w…
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Position: Enquiry Moderator Role Objective To manage and coordinate incoming enquiries from multiple sources and ensure timely forwarding to the concerned departments, maintaining proper tracking and follow-ups for smoot…
Skills: Communication, Coordination, Follow-up Skills, MS Excel, Google Sheets
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Full-time
bachelor degree
Posted 65d ago
~40 hrs/week
Responsibilities
Manage and maintain customer databases while building strong relationships through regular communication and professional inquiry handling. Coordinate with internal teams to track interactions, monitor engagement, and generate reports to support business growth.
Requirements
Requires a Bachelor's degree in Business Administration, Marketing, Commerce, or a related field. Preference is given to candidates with 1-3 years of experience in CRM operations or customer service and proficiency in platforms like Salesforce or HubSpot.
Full job description
Key Responsibilities:
Manage and maintain customer databases accurately.
Build and maintain strong relationships with customers through regular communication.
Handle customer inquiries, complaints, and feedback in a professional manner.
Coordinate with sales, marketing, and support teams to ensure customer satisfaction.
Track customer interactions and update CRM software with relevant information.
Monitor customer engagement and identify opportunities for retention and upselling.
Generate and analyze CRM reports to support business decisions.
Conduct follow-ups with existing and prospective customers.
Assist in planning and executing customer engagement and loyalty programs.
Ensure timely resolution of customer issues and service requests.
Required Skills:
Strong communication and interpersonal skills.
Proficiency in CRM software and Microsoft Office tools.
Excellent organizational and time-management abilities.
Problem-solving and customer-service orientation.
Ability to analyze customer data and prepare reports.
Qualifications:
Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
Prior experience in customer service, sales support, or CRM operations is preferred.
Knowledge of CRM platforms such as Salesforce, Zoho CRM, HubSpot, or similar tools is an advantage.
Key Performance Indicators (KPIs):
Customer satisfaction and retention rates.
Response and resolution time for customer queries.
Accuracy of CRM data management.
Customer engagement and follow-up effectiveness.
Achievement of customer relationship and business growth objectives
Business Support Services Provider - Virtual Business Place for GST Registration and E-Commerce Business in India, Fssai Lienees, Taxation, Accountancy, Compliance Services, Inventory Management and Knowledge Process Outsourcing.
Offices: 23B, SECURITY HOUSE, N.S.ROAD, Kolkata, West Bengal 700001, IN
How many Sales jobs are open in Kolkata, India right now?
There are currently 298 open sales positions in Kolkata, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Kolkata, India?
Companies currently hiring include Kotak Mahindra Bank, Tata Capital, DBS Bank, Abbott, Paytm, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Kolkata, India?
Yes — 22 of the 298 open sales positions offer remote or hybrid work (9 remote, 13 hybrid).
How do I apply for Sales jobs in Kolkata, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.