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$65k–$68k/yr
Full-time
Posted 11d ago
~40 hrs/week
Responsibilities
The Leasing Manager oversees daily leasing operations, including conducting tours, processing applications, and managing move-ins. They are responsible for coaching the leasing team, monitoring performance metrics, and executing strategies to maintain occupancy and resident retention.
Requirements
Candidates must have previous apartment leasing or multifamily property management experience, with a preference for prior leadership or training experience. Strong sales, customer service, and organizational skills are required, along with a working knowledge of Fair Housing requirements.
A successful leasing team does more than give tours and process applications. It creates momentum, follows up with purpose, understands what drives a prospect’s decision, and makes every person who walks through the door feel like they could belong there.
RISE Doro is looking for a Leasing Manager who can lead that effort.
In this role, you will oversee the day-to-day leasing operation, coach and develop the leasing team, monitor traffic and conversion activity, and ensure every prospect receives a responsive and consistent experience. You will work closely with the General Manager to maintain occupancy, strengthen resident retention, and position RISE Doro as a community people are excited to call home.
This is a hands-on leadership role. You will set expectations and hold the team accountable, but you will also be on the front line—answering inquiries, conducting tours, following up with prospects, and helping close leases.
What You’ll Be Doing
Lead the daily leasing operation and ensure the team remains focused on traffic, follow-up, applications, and move-ins
Coach, train, and motivate leasing team members to improve performance and provide a consistent customer experience
Conduct property tours, respond to prospect inquiries, and assist with closing leases
Monitor leasing activity, conversion ratios, occupancy, renewals, and other performance metrics
Review prospect follow-up and ensure leads are contacted accurately, professionally, and on time
Help develop and execute leasing, outreach, and resident-retention strategies
Maintain a strong understanding of the local market, competing communities, pricing, concessions, and availability
Ensure apartment availability, pricing, specials, and marketing information remain accurate across all platforms
Review applications and leasing documentation for accuracy and completeness
Coordinate with maintenance and operations teams to support apartment readiness and smooth move-ins
Build relationships with current residents and help resolve concerns before they become larger issues
Support resident events, community outreach, and other activities that strengthen engagement
Ensure the leasing team follows company policies, Fair Housing requirements, and all applicable laws
Step in wherever needed to support the General Manager and the overall success of the community
What Success Looks Like
You will be successful in this role when:
Prospects receive timely, professional, and persistent follow-up
The leasing team understands its goals and is held accountable for achieving them
Tours consistently communicate what makes RISE Doro different
Leasing activity is accurately tracked, reviewed, and used to guide decisions
Applications, lease files, and move-in documentation are complete and accurate
The community maintains strong occupancy and renewal performance
Residents and prospects experience a team that is responsive, organized, and genuinely engaged
You identify problems early and take ownership of solving them
What We’re Looking For
Previous apartment leasing or multifamily property-management experience
Prior experience leading, coaching, or training a leasing team strongly preferred
Demonstrated ability to generate traffic, follow up with prospects, and close leases
Strong sales, customer-service, and relationship-building skills
Ability to review leasing performance and turn the numbers into practical action
Strong organizational skills and attention to detail
Confidence holding team members accountable while remaining supportive and professional
Ability to manage competing priorities in a fast-paced onsite environment
Working knowledge of Fair Housing requirements
Experience with property-management and customer-relationship-management software preferred
Availability to work a schedule that may include weekends based on community needs
This Role May Be a Fit If
You are competitive, but you understand that strong results come from a strong team
You do not wait for prospects to call back—you follow through
You can coach someone through a missed opportunity instead of simply pointing out the mistake
You notice when traffic, conversion, or follow-up starts slipping and act before occupancy suffers
You are comfortable balancing sales, administration, resident service, and team leadership
You take ownership of the leasing process from the first inquiry through move-in
You understand that every tour, phone call, email, and resident interaction shapes the reputation of the community
About RISE
RISE is a vertically integrated real estate organization with experience in development, construction, and property management. Our teams are committed to creating and operating communities where residents feel valued and employees are empowered to take ownership of their work.
At RISE Doro, the Leasing Manager will play a critical role in building the leasing culture, strengthening the resident experience, and helping the community achieve its performance goals.
AI Hiring Disclaimer
RISE may use artificial intelligence-enabled tools to support portions of the hiring process, including application review, candidate communication, or interview coordination. These tools support—but do not replace—human review and decision-making. Final hiring decisions are made by members of the RISE team.
The RISE mission is to improve lives and impact people positively – one person at a time.
Industry
Real Estate
Company size
201-500 employees
Founded
1995
Headquarters
Jacksonville, Florida
LinkedIn followers
9,437
RISE: A Real Estate Company has over 30 years of proven student housing and multi-family real estate development, construction, and management experience. We create value for our clients while minimizing risk.
A national leader in customized campus development with over 100 projects in 27 states totaling over 63,600 beds and $4.8 billion in value.
Experts in green development with many of our staff having the LEED AP accreditation and multiple LEED certified projects that range from Silver to Platinum.
RISE brings its higher ed partners’ visions into reality through a single, turnkey process that delivers on-budget and on-time.
We craft inviting and inspiring living spaces distinctive in design and comfort. Our attention to detail and to residents’ needs result in environments that cultivate lasting, personal memories. We build for others what we would have them build for us.
Specialized expertise in living-learning programming and facility design with a clear understanding of its positive effect on student recruitment and retention.
Additional development services include dining halls, parking decks and retail spaces.
Industry leader in repeat business, reputation and exceeding expectations.
With over 13,000 beds under management, RISE provides comprehensive resident life, facility management, and operational solutions for any campus’ unique housing needs.
RISE stands for Reasonable and Reliable, Inspired and Impactful, Serve and Simplify, Experienced and Empowering.
Offices: 10161 Centurion Parkway, Suite 100, Jacksonville, Florida 32256, US · 129 N Patterson, Valdosta, GA 31601, US
Higher Ed Campus DevelopmentPublic Private PartnershipsProperty Managementand Turn-key Development ServicesReal EstateReal estate
How many Sales jobs are open in Jacksonville, FL right now?
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