Fort Lauderdale, Florida, United States · On-site
About the Role AutoNation is transforming its standalone used car platform, AN USA, to build a next-generation, digitally enabled, centrally coordinated operating model. The Sr. Director, Centralized Operations will lead…
Skills: Operational Design, Omni-channel Integration, Cross-functional Leadership, Customer Journey Design, Process Optimization
Fort Lauderdale, Florida, United States · On-site
$500/hr–$1k
Overview College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up. Ou…
Skills: Prospecting, Networking, Business Strategy, Financial Planning, Time Management
Fort Lauderdale, Florida, United States · On-site
$500/hr–$1k
Overview College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up. Ou…
Skills: Prospecting, Networking, Business Strategy, Financial Planning, Time Management
Fort Lauderdale, Florida, United States · On-site
$61k–$250k/yr
Overview Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a business where you can help your clients achieve their goals through financial planning. On your path to becoming a financia…
Skills: Financial Planning, Client Acquisition, Relationship Building, Time Management, Critical Thinking
Fort Lauderdale, Florida, United States · On-site
$61k–$250k/yr
Overview Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a business where you can help your clients achieve their goals through financial planning. On your path to becoming a financia…
Skills: Financial Planning, Client Acquisition, Relationship Building, Time Management, Critical Thinking
Fort Lauderdale, Florida, United States · On-site
$61k–$250k/yr
Overview Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a business where you can help your clients achieve their goals through financial planning. On your path to becoming a financia…
Skills: Financial Planning, Client Acquisition, Relationship Building, Time Management, Critical Thinking
Fort Lauderdale, Florida, United States · On-site
$61k–$250k/yr
Overview Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a business where you can help your clients achieve their goals through financial planning. On your path to becoming a financia…
Skills: Financial Planning, Client Acquisition, Relationship Building, Time Management, Critical Thinking
Fort Lauderdale, Florida, United States · On-site
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deli…
Skills: Luxury Automotive Sales, Hospitality, Customer Relationship Management, Negotiation, Product Demonstration
Fort Lauderdale, Florida, United States · On-site
Location: United States (territory-based) Team: Field — Brand Education Collaborates with: On Tech Team (functional); ThirdChannel (administrative) Employment Type: Freelance / Independent Contractor (1099) About ThirdCh…
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Fort Lauderdale, Florida, United States · On-site
Registered Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with the development and growth of business thro…
Skills: Client Relationship Management, Financial Planning, Account Onboarding, Risk Assessment, Order Entry
Fort Lauderdale, Florida, United States · On-site
$90k–$110k/yr
P.F. Chang's Pay Range (based on experience): $90,000.00 - $110,000.00 / year Benefits We Offer: Comprehensive Benefits: Medical, dental, vision, 401(K), and paid time off.Competitive Pay & Performance Incentives: Monthl…
Skills: Hospitality Management, Financial Analysis, P&L Management, Team Leadership, Guest Experience
Fort Lauderdale, Florida, United States · On-site
Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, ded…
Skills: Supervisory Experience, Customer Service, Telephone Etiquette, Written Communication, Verbal Communication
Fort Lauderdale, Florida, United States · On-site
Dealership:L0503 Audi Fort Lauderdale Audi Fort Lauderdale is Hiring: VIP Sales Representatives Experience Vorsprung. Deliver Excellence. Build Lasting Relationships. At Audi Fort Lauderdale, luxury is more than the vehi…
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Fort Lauderdale, Florida, United States · Hybrid
**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training. It is a requirement of employment for you to reside within…
Skills: Customer Service, Call Handling, Data Accuracy, Verbal Communication, Written Communication
Fort Lauderdale, Florida, United States · Hybrid
**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training. It is a requirement of employment for you to reside within…
Skills: Bilingual Spanish, Customer Service, Call Center Operations, Appointment Booking, Data Accuracy
Fort Lauderdale, Florida, United States · On-site
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. This…
Skills: Outbound Sourcing, Lead Qualification, Cold Calling, Email Campaigning, Salesforce
Fort Lauderdale, Florida, United States · On-site
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more. This…
Skills: Outbound Sourcing, Lead Qualification, Cold Calling, Email Campaigning, Salesforce
Fort Lauderdale, Florida, United States · On-site
ADP is hiring a Sales Representative, Human Resources Outsourcing (HRO). Are you ready for your next best job where you can elevate your financial future? Are you looking to grow your career with a formal career path at …
Skills: B2B Sales, Cold Calling, Territory Management, Lead Generation, Relationship Building
Fort Lauderdale, Florida, United States · On-site
$100k–$300k/yr
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Skills: In-home Sales, Roof Inspection, Closing Techniques, Customer Relationship Management, Sales Presentations
Fort Lauderdale, Florida, United States · On-site
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Client Prospecting, Client Relationship Building, Credit Risk Analysis, Customer Engagement, Financial Analysis
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Lead the design and execution of core operational processes for the AN USA store network to create a unified, scalable customer journey. Architect the integration between digital retail, centralized BDC, vehicle acquisition, and in-store execution.
Requires over 10 years of experience leading operations in multi-location retail or automotive environments with a focus on scaling centralized operating models. Must possess strong cross-functional leadership skills and a deep understanding of automotive dealership operations.
Design & Operationalize the AN USA Operating Model
• Define and implement standardized operating processes across the AN USA network
• Ensure seamless integration between digital retail, centralized teams, and store operations
• Translate strategic initiatives into practical, scalable workflows
Sales & Omni-Channel Integration
• Design operational workflows for digital retail including online-to-store handoffs
• Define appointment scheduling and vehicle availability confirmation processes
• Ensure customer data continuity across systems and eliminate friction
Credit Process Integration (In Partnership with AN Finance & Technology)
• Partner with AutoNation Finance (ANF) and internal Technology teams
• Define operational requirements for online pre-qualification and credit workflows
• Ensure seamless handoffs between digital, Central BDC, and store processes
• Eliminate duplicate data entry and customer friction
Central BDC Integration (In Partnership with BDC Leadership)
• Partner with leaders building the Central BDC model
• Define lead routing logic and escalation pathways
• Ensure clean transitions and accountability across centralized and field teams
• Define, measure and improve store performance on transferred leads
WBYC (We’ll Buy Your Car) Process Ownership
• Design and operationalize new vehicle purchase processes including remote inspections and digital contracting
• Define execution standards and ensure consistent adoption across stores
• Align WBYC processes with centralized pricing and inventory strategy
Vehicle Allocation & Inter-Market Execution
• Operationalize inter-store vehicle allocation and transport workflows
• Ensure centralized pricing and allocation decisions are executed consistently and cost-effectively
• Define processes supporting pooled inventory and inter-market transfers
Leadership & Cross-Functional Alignment
• Lead Senior Operations Managers and partner with Product, Technology, AN Finance, Central BDC, Pricing & Inventory, Central HQ functions (e.g., Legal, Compliance, BOS) and Field Leadership
• Represent the voice of the field in cross-functional planning
• Ensure new processes are documented, rolled out, optimized, and scaled
What Success Looks Like
• Seamless omni-channel customer journeys
• Clear accountability between centralized teams and stores
• Improved conversion from digital engagement to completed sale
• Operational rigor in WBYC and vehicle allocation
• Scalable processes that support increased unit volume per store
What We’re Looking For
• 10+ years leading operations in multi-location retail, automotive, or marketplace environments
• Experience designing and scaling centralized operating models – ideally in the auto retail space
• Strong familiarity and experience with auto dealership operations
• Strong cross-functional leadership across Product, Tech, and Field teams
• Deep understanding of customer journey design and operational process flow
• Data-driven operator with strong execution discipline
• Automotive retail or omni-channel experience preferred
Why This Role Matters
AN USA is the proving ground for AutoNation’s future used car growth platform. The Sr. Director, Centralized Operations will define how digital, centralized intelligence, and in-store execution operate as one system — directly impacting growth, profitability, and scalability.
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
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