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Assistant Director, High Efficiency - RMCC Americas
Lead a team to help hotels grow market share and outperform competitors through revenue management strategies. Responsibilities include providing performance feedback, directing RMCC projects, and streamlining operational processes.
Requirements
Requires at least six years of professional revenue management experience and three years of people leadership. Candidates must be proficient in analyzing statistical data and building partnerships with hotel owners and management.
Full job description
Exceptional Hospitality Starts with You
The role is based at one of our corporate offices in Dallas, TX or McLean, VA
This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that is offering owned, managed, and franchised Hilton hotels world-class revenue management talent and tools. As an Assistant Director High Efficiency, you will support the team that's helping hotels grow market share and outperform competitors. On the High Efficiency team, you will report to the Director of RMCC, Franchise. Your responsibilities will include providing feedback and corrective action on hotel performance, communicating RMCC information to the workgroup, and directing additional RMCC projects.
What you'll do during a typical day:
Lead the development of a team by providing direction and offering feedback on the performance of their duties, and staffing activities.
Distribute, coordinate, and communicate information, long-term strategy plans, new programs, and technologies to direct reports and the hotels they support.
Assess hotel performance for hotels to determine if hotels are on target to reach goals, taking corrective action where needed.
How you'll collaborate with others:
Coordinate and assist with departmental projects that support the RMCC-Americas, High Efficiency model and objectives.
You will develop cooperative working relationships with partner teams in the RMCC and with external partners to achieve efficiencies and results.
Projectsyou'll take ownership of:
Efforts to streamline processes; by fine-tuning efficiencies; and by assisting others in their development.
Build understanding and trust with hotel teams, revenue management teams, and Hilton Commercial and Brand Performance teams on revenue strategies and pricing.
What It Takes to Make the Stay
You have these minimum qualifications:
Six (6) years of professional work experience in revenue management.
Three (3) years of people leadership or management experience.
Experience analyzing and explaining statistical data.
Experience developing strategies to generate a course of action.
Experience building trusted partnerships with property teams at all levels, including management company and hotel owner groups.
Travel up to 20% annually.
It would be useful if you have:
Experience in hotel Revenue Management, Sales, Operations or Marketing.
Experience using Micro Strategy, Tableau, Benchmark, and Amadeus suite of products.
Experience working with iDEAS, Salesforce, Microsoft 365Experience forecasting hotel room revenue weekly, monthly, and annually.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what’s next
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.
Industry
Hospitality
Company size
10,001+ employees
Founded
1919
Headquarters
McLean, VA
LinkedIn followers
2,654,016
Total funding
$12B
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 27 world-class brands comprising more than 9,100 properties and over 1.3 million rooms, in 143 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 250 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
Offices: 7930 Jones Branch Drive, McLean, VA 22102, US · 755 Crossover Lane, Memphis, TN 38117, US · 15305 N. Dallas Pkwy, Suite 600, Addison, Texas 75001, US · Maple Court Central Park, Reeds Crescent, Watford, WD24 4QQ, GB · 103 Penang Road #09-01/07, Singapore, 238467, SG
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