Cape Town, Western Cape, South Africa · On-site
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading a…
Skills: Process Mapping, Business Analysis, Commercial Operations, Stakeholder Management, Process Improvement
Cape Town, Western Cape, South Africa · On-site
The Residential Energy Sales Consultant is responsible for converting ooba Power's inbound and referred lead flow into signed residential Power Purchase Agreement (PPA) customers, and for coordinating each customer's jou…
Skills: Outbound telesales, Sales pipeline management, Customer relationship management, Negotiation, Persuasion
Marriott International Hotels, Inc.Cape Town, Western Cape, South Africa · On-site
POSITION SUMMARY Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guideli…
Skills: Group housing, Billing, Reservation management, Customer service, Hospitality
Cape Town, Western Cape, South Africa · On-site
takealot.com, South Africa's leading e-commerce platform and a proud member of the Prosus ecosystem, is seeking a driven and commercially minded Advertising Account Manager to join our Takealot Group Advertising team in …
Skills: Mandarin proficiency, English proficiency, Account management, Digital advertising, Consultative sales
Cape Town, Western Cape, South Africa · Hybrid
About Planet Planet is a global technology company delivering innovative solutions that power customer experiences across hospitality and beyond. Within Planet, Hoist Group is a leading networking technology partner in t…
Skills: Sales management, Business development, Networking solutions, IP networks, High-speed internet access
Johannesburg, Gauteng, South Africa · On-site
Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? As Head of Maersk Project Logistics (MPL), you will be responsible for managing and ove…
Skills: Project logistics, Break bulk cargo, OOG cargo, Freight forwarding, Supply chain management
Cape Town, Western Cape, South Africa · On-site
About the Company Currencies Direct was formed in 1996 and has grown to become one of the largest digital FX and international payment platforms. The Group operates across five brands with our global team of over 600 sta…
Skills: Account Management, Inside Sales, Customer Relationship Management, Salesforce, Lead Generation
Marriott International Hotels, Inc.Cape Town, Western Cape, South Africa · On-site
JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity…
Skills: Reservations Management, Revenue Maximization, Up-selling, Customer Service, Staff Training
Cape Town, Western Cape, South Africa · On-site
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at careers.lovisa.com Benefits Top-notch training to become a great Team Member (and piercing training!) First-rate Store an…
Skills: Customer service, Piercing service, Stock replenishment, Cash register management, Relationship building
Marriott International Hotels, Inc.Cape Town, Western Cape, South Africa · On-site
POSITION SUMMARY The successful incumbent reports to the Director of Event Booking Centre and is responsible for responding to client enquiries relating to leisure group business, including Cruise, Series, Leisure, and A…
Skills: Group booking, Sales, Hospitality operating systems, Fidelio Opera, Communication
Cape Town, Western Cape, South Africa · Remote Solely
Position : Sales Development Representative - SDR (South Africa) Salary : £1,100 + Uncapped Commission Working Hours & Conditions : UK time ABOUT THE COMPANY: Occy is a UK-based HR technology (HRTech) company that provid…
Skills: Cold calling, Outbound prospecting, B2B SaaS, HubSpot CRM, LinkedIn outreach
Cape Town, Western Cape, South Africa · Hybrid
$2k–$4k/mo
Company Description This is an exciting opportunity at an industry leading US $1B+ Global Language Tech Company. This is a HYBRID direct hire role available in Medellín, Colombia or Cape Town, South Africa You must have …
Skills: Inside sales, Lead qualification, B2B sales, Cold calling, CRM
Cape Town, Western Cape, South Africa · On-site
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at careers.lovisa.com Benefits Top-notch training to become a great Team Member (and piercing training!) First-rate Store an…
Skills: Customer service, Sales, Piercing service, Stock replenishment, Cash register management
Cape Town, Western Cape, South Africa · Hybrid
ABOUT US HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London…
Skills: Sales leadership, Commercial operations, Revenue forecasting, CRM management, Data analysis
Cape Town, Western Cape, South Africa · On-site
Job Summary We’re hiring a Hostess at Little Krazy, a whimsical fine-dinning restaurant. As a Hostess, you will welcome customers, provide detailed knowledge of the menu, make personalized recommendations, and ensure eve…
Skills: Customer service, Upselling, Menu knowledge, Communication, Interpersonal skills
Cape Town, Western Cape, South Africa · Hybrid
LekkeSlaap is South Africa’s leading accommodation booking app known for its user-friendliness, exceptional customer experience, and extensive local accommodation options. Owned by Tripco, a travel technology company bas…
Skills: Onboarding, Customer Service, Copywriting, Relationship Building, CRM Systems
Cape Town, Western Cape, South Africa · Remote OK
About us: YuLife is a tech driven insurance company on a mission to transform insurance into a force for good. We work with employers and insurer partners to deliver group insurance products that people actually engage w…
Skills: Product marketing, Go-to-market strategy, Copywriting, Sales enablement, Competitive intelligence
Cape Town, Western Cape, South Africa · Hybrid
About impact.com impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer jou…
Skills: Creator Recruitment, Affiliate Marketing, Relationship Management, Campaign Strategy, Content Vetting
Cape Town, Western Cape, South Africa · On-site
Love travel. Love great conversations. Love the thrill of closing a sale. Sound like you? At Flight Centre, our Travel Consultants in Worcester spend their days having meaningful customer conversations, converting enquir…
Skills: Consultative Sales, Customer Relationship Management, Travel Booking Systems, Upselling, KPI Management
Cape Town, Western Cape, South Africa · Remote Solely
$90k–$110k/mo
Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies build high-performing teams across executive assistance, administrative support, customer support…
Skills: Inside Sales, Team Leadership, Sales Coaching, Pipeline Management, CRM
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The Commercial Operations Analyst is responsible for capturing, documenting, and improving commercial processes to ensure they are scalable and efficient. They will collaborate with cross-functional teams to translate business needs into technical requirements and drive continuous improvement initiatives.
Candidates should have a background in commercial operations or business analysis with experience in process mapping and documentation. A degree in a relevant field and proficiency in tools like Lucidchart, Jira, or Confluence are required.
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world's original and leading airport experiences programme. Travellers can access a network of 1,800+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries. We work with the world's leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception, from launching the first independent global VIP lounge access Programme, Priority Pass, to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we invest heavily in innovation to ensure that we continue to deliver superior experiences.
Key clients include Visa, Mastercard, American Express, Cathay Pacific, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 global colleagues.
The Commercial Process Improvement & Business Analyst, within the Win Center, is responsible for capturing, documenting and improving commercial processes, ensuring that ways of working are clear, consistent, scalable and supported by the right tools and knowledge sources.
This role will work closely with Commercial, Operations, Product, Technology, Analytics and other cross-functional teams to understand ways of working, constructively challenge existing processes, identify opportunities for simplification and automation, and translate business needs into requirements.
The successful candidate will combine commercial awareness with strong process discipline, analytical thinking and a continuous improvement mindset. They will help ensure that commercial processes are actively improved, adopted and embedded across relevant teams and track its success.
Capture existing commercial processes through workshops, stakeholder interviews, observation and review of existing materials.
Translate current ways of working into clear process maps, workflow diagrams, checklists, playbooks and supporting documentation.
Identify gaps, duplication, manual workarounds, inefficiencies and areas of inconsistency across processes.
Create and maintain process documentation in tools such as Confluence, Lucidchart or similar platforms.
Constructively challenge existing ways of working and recommend opportunities for simplification, standardisation, optimisation or automation.
Identify opportunities to reduce friction, improve speed, increase consistency and improve commercial decision-making.
Support continuous improvement initiatives and help embed process discipline and accountability.
Translate mapped processes and business needs into clear business requirements for developers, product owners, system owners or technical teams.
Support the creation of user stories, acceptance criteria, business rules and functional requirements.
Work with technology and product teams to ensure requirements are understood and delivered effectively.
Support process optimisation and automation through workflow tools, system improvements, reporting or AI-enabled solutions where appropriate.
Ensure commercial processes are built around, and make effective use of, existing business knowledge hubs, toolkits, templates and guidance.
Identify where teams need access to supporting information within a process, such as product guidance, pricing principles, competitor insights, market intelligence, client materials or strategic toolkits.
Work with content owners so processes direct users to the source of truth at the right point in the workflow.
Support the implementation of new or improved processes, tools, templates and ways of working.
Help create training materials, user guides, checklists and communication materials to support adoption.
Gather feedback from users and identify further opportunities for improvement after implementation.
Support definition of KPIs and reporting needs to measure performance, adoption and improvement impact.
Help identify workflow bottlenecks, process gaps and areas requiring management attention.
Work with analytics or reporting teams where required to support data-driven process improvement.
Commercial background, ideally within commercial operations, business analysis, sales operations, account management support, business transformation or a related environment.
Experience capturing, documenting and improving business processes.
Experience translating business processes into business requirements for technology or system teams.
Experience working with cross-functional stakeholders in a fast-paced business environment.
Degree or equivalent experience in Business, Commercial Management, Business Analytics, Operations, Data Analytics, Artificial Intelligence or a related discipline.
Strong process mapping, documentation and analytical skills.
Commercial awareness and ability to understand business drivers.
Ability to challenge constructively and influence stakeholders.
Strong written and verbal communication skills.
Ability to translate business language into clear requirements, workflows and practical documentation.
Comfortable working with ambiguity and turning unstructured information into clear outputs.
Continuous improvement mindset and strong attention to detail.
Experience with one or more of Lucidchart / Lucid, Jira, Confluence or Microsoft Visio.
Exposure to workflow or process automation tools, reporting and analytics tools.
Confidence using AI-enabled productivity or business analysis tools would be beneficial.
Lean Six Sigma certification or practical experience applying Lean Six Sigma principles.
Additional certifications in business analysis, process improvement, agile delivery or project management.
The Collinson Group is a family of businesses with over 40 years of experience operating across the travel and financial services sectors. Our five distinct companies create seamless, trusted, and rewarding experiences that connect people, places and possibilities worldwide. With more than 2,300 employees across 14 countries and annual revenues of £1.9 billion, we deliver innovative products and services that help our clients deepen customer engagement, build lasting loyalty, and drive meaningful good beyond profit.
Offices: 3 More London Riverside, London, England SE1 2AQ, GB · 50 Federal Street, Boston, MA 02110, US · 5217 Tennyson Parkway, Suite 100, Dallas, TX 75024, US · Av. Angélica 2447, 1 Andar, Higienópolis, São Paulo, SP 01227-200, BR · 124 Walker Street, Level 13, North Sydney, NSW 2060, AU
There are currently 355 open sales positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Old Mutual South Africa, Haldren, FirstRand Bank India, Marriott International Hotels, Inc., takealot.com, among others. Browse the listings above to see every active employer.
Yes — 122 of the 355 open sales positions offer remote or hybrid work (58 remote, 64 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
