About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and ta…
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and ta…
About Us: Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and ma…
Merchant and Partner Onboarding Coordinator - Fixed Term Contract
Warsaw, Masovian Voivodeship, Poland · Hybrid
Mid level
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free soluti…
About Us Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-fr…
Skills: Operations management, Onboarding, Production support, Service delivery, People management
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and ta…
Skills: Microsoft SQL Server, Oracle, MySQL, PostgreSQL, NoSQL
Dortmund, North Rhine-Westphalia, Germany · Hybrid
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About Planet Planet is a global technology company delivering next-generation PMS and payments solutions purpose-built for the hospitality industry. With a heritage of over 40 years in hotel technology through brands lik…
Skills: Sales, Business development, Customer relationship management, Negotiation, Product presentations
Dortmund, North Rhine-Westphalia, Germany · Hybrid
Mid level
About Planet Planet is a global technology company delivering next-generation PMS and payments solutions purpose-built for the hospitality industry. With a heritage of over 40 years in hotel technology through brands lik…
Skills: Sales, Business Development, Hospitality Technology, PMS, Payments
Dortmund, North Rhine-Westphalia, Germany · Hybrid
Mid level
About Planet Planet is a global technology company delivering next-generation PMS and payments solutions purpose-built for the hospitality industry. With a heritage of over 40 years in hotel technology through brands lik…
Skills: Sales, Business development, Hospitality technology, PMS, Payments
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and ta…
Skills: Customer service, Cash handling, Communication, Attention to detail, Compliance
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and ta…
Skills: Client-facing, Payments, Financial services, Retail, Communication
About Planet Planet is a global technology company delivering innovative solutions that power customer experiences across hospitality and beyond. Within Planet, Hoist Group is a leading networking technology partner in t…
Skills: Sales management, Business development, Networking solutions, IP networks, High-speed internet access
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and ta…
Skills: Enterprise Data Modelling, Canonical Data Design, Data Governance, SaaS Architecture, Snowflake
About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and man…
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and ta…
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and ta…
Partner Reconciliation Specialist - Fixed Term Contract
Warsaw, Masovian Voivodeship, Poland · Hybrid
Mid level
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and ta…
Skills: Transaction Processing, Reconciliation, Financial Reporting, Data Analysis, Microsoft Excel
About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and man…
Commercial Operations Executive - Fixed Term Contract
Reykjavik, Iceland · Hybrid
Entry level
About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and ta…
About Planet Planet is a global technology leader providing integrated software, payment, and technology solutions. With headquarters in London and more than 2,500 employees worldwide, Planet helps businesses unlock the …
Skills: Lead Generation, Lead Qualification, CRM Systems, MS Office, English Fluency
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Full-time, Contract
Hybrid work model, Equal opportunity employer
Posted 2d ago
Apply by Nov 30
~40 hrs/week
Responsibilities
You will drive AI adoption across engineering teams by delivering fluency sessions, pairing with developers, and creating internal enablement tooling. This role involves assessing AI maturity and collaborating with architecture teams to integrate AI-first workflows into the software delivery lifecycle.
Requirements
Candidates must have a strong software engineering background with hands-on experience in AI-assisted development tools and the full SDLC. Excellent communication and facilitation skills are required to coach teams and build trust across the organization.
Full job description
About Planet
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.
Role overview:
This is a 12-month fixed-term contract to support Planet’s AI-first engineering scale-up.
Planet is scaling AI-first engineering across its technology organisation, and the AI Enablement team is helping turn that ambition into day-to-day reality.
We are looking for Senior AI Developer Experience Engineers to join the team and help drive adoption across Engineering. This is a hands-on role focused on AI Fluency, developer experience, internal enablement tooling, and measurable improvement across the software delivery lifecycle.
You will work closely with teams across Engineering, partnering directly with developers, QAs, product owners, scrum masters, business analysts, and managers to help them adopt better ways of working with AI. This is not a role from the sidelines. You will spend time with teams, understand where they struggle, coach them in practical contexts, and help embed better habits into real delivery work.
We are looking for people with strong engineering foundations who also bring a strong human touch. You should be someone who communicates clearly, builds trust easily, works well with different personalities, and knows how to bring people with you. Success in this role depends as much on credibility with engineers as it does on your ability to explain, facilitate, coach, and create momentum across the organisation.
You will help enable more than 300 engineers, alongside a broader set of SDLC roles, through structured AI Fluency sessions, hands-on pairing, internal agents and workflows, reusable guidance, and support for priority initiatives. Over time, the role will also help drive adoption of broader platform and toolchain capabilities that improve engineering effectiveness across Planet.
What you will do
Deliver AI Fluency sessions across Engineering and SDLC roles, from prompt engineering fundamentals to more advanced agentic coding workflows and practical AI-first ways of working
Work closely with teams across Engineering, building strong relationships, understanding where they struggle, and helping them adopt AI and better workflows in a practical, team-friendly way
Pair directly with developers and teams to improve adoption in real delivery work, helping them use tools such as GitHub Copilot, Copilot CLI, internal AI agents, workflow automations, and related capabilities effectively and responsibly.
Help maintain and improve internal enablement tooling, including AI agents, automations, templates, prompts, workflows, and supporting assets used across the organisation.
Create high-quality enablement content, including guides, templates, examples, recorded sessions, best practices, and role-specific learning material that teams can actually use.
Assess and track AI maturity across teams using Planet’s AI Fluency model, helping identify where support is needed and where stronger patterns can be scaled.
Support priority initiatives with dedicated AI-first coaching, helping delivery teams apply better workflows, better prompting, and more effective use of internal tools in live projects.
Collaborate closely with Architecture and Platform teams so enablement stays aligned with engineering standards, platform capabilities, system landscape, and the way Planet builds software.
Capture adoption signals, usage insights, and learning feedback, and feed these into the AI Centre of Excellence and broader leadership reporting.
Over time, help expand enablement beyond AI tooling into broader developer experience and platform adoption across the engineering toolchain.
Who you are
Strong software engineering background, with experience building or maintaining production systems and a solid understanding of the full SDLC.
Hands-on experience with AI-assisted development tools such as GitHub Copilot, Copilot CLI, Cursor, Cody, Claude Code, or similar.
Excellent communication and facilitation skills, with the ability to explain complex concepts clearly, run hands-on workshops, and adapt your style to different audiences across Engineering.
Strong interpersonal skills and a genuine human touch. You build trust, work well with different personalities, and enjoy helping teams improve in a practical and collaborative way.
Credibility with engineers. You are comfortable pairing with developers, discussing implementation trade-offs, and helping teams improve how they work in practice.
Experience creating strong technical content such as guides, tutorials, documentation, or internal learning material.
A genuine interest in developer experience, engineering productivity, and helping teams adopt better ways of working.
Nice to Have
Experience in developer experience, developer enablement, developer advocacy, or internal technical coaching.
Understanding of enterprise engineering environments, including APIs, system design patterns, CI/CD, observability, infrastructure, and engineering governance.
Strong understanding of prompt design, LLM capabilities, agentic workflows, and practical AI usage patterns in software engineering.
Experience defining or tracking adoption metrics, maturity models, developer productivity indicators, or ROI-oriented enablement measures.
Experience with workflow automation and internal tooling, including platforms such as N8N or similar.
Familiarity with fintech, payments, or regulated engineering environments.
Tech Environment
AI and enablement tools: GitHub Copilot, Claude Code, Copilot CLI, internal AI agents, workflow automations and experimenting with trending AI tools.
Flexible payments, software and tax-free shopping solutions built around your needs, through a single partnership.
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
1985
Headquarters
Galway, County Galway
LinkedIn followers
95,192
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets.
Stay safe: Planet recruiters may reach out on LinkedIn, but all formal communication happens via verified email, phone, or trusted video platforms — never social media messaging. We will never ask you for money or financial details.
Offices: Tully Business Park, Ballinahown, Galway, County Galway Rep, IE · Somerset House, 47-49 London Road, Redhill, Surrey RH11LU, GB · 22 Church Street, 4th Floor Washington Mall Phase II, Hamilton, Bermuda HM11, BM · 140 Yonge St, Suite 200, Toronto, Ontario M5C 1X6, CA · Av. Paseo de la Reforma No. 300, Piso 17, Col. Juarez, Delegacion Cuauhtemoc, Mexico City, Mexico 06600, MX
Flexible payments, software and tax-free shopping solutions built around your needs, through a single partnership.
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
1985
Headquarters
Galway, County Galway
LinkedIn followers
95,192
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets.
Stay safe: Planet recruiters may reach out on LinkedIn, but all formal communication happens via verified email, phone, or trusted video platforms — never social media messaging. We will never ask you for money or financial details.
Offices: Tully Business Park, Ballinahown, Galway, County Galway Rep, IE · Somerset House, 47-49 London Road, Redhill, Surrey RH11LU, GB · 22 Church Street, 4th Floor Washington Mall Phase II, Hamilton, Bermuda HM11, BM · 140 Yonge St, Suite 200, Toronto, Ontario M5C 1X6, CA · Av. Paseo de la Reforma No. 300, Piso 17, Col. Juarez, Delegacion Cuauhtemoc, Mexico City, Mexico 06600, MX