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Full-time
bachelor degree, postgraduate degree
Posted 13d ago
Apply by Aug 16
~40 hrs/week
Responsibilities
The Territory Manager is responsible for driving sales performance, operational excellence, and HSSE compliance across 30-40 retail sites. They act as a business consultant to retailers, implementing marketing and network initiatives to achieve volumetric and gross margin targets.
Requirements
Candidates should hold a graduate degree, preferably an MBA, with strong commercial and analytical skills. Previous sales experience and a proven track record of working independently and maintaining safety compliance are required.
Full job description
Bangkok, Thailand
Job Family Group:
Sales & Marketing
Worker Type:
Regular
Posting Start Date:
July 31, 2026
Business Unit:
Downstream and Renewables
Experience Level:
Experienced Professionals
Job Description:
THIS ROLE FOR TERRITORY MANAGER BASED IN BANGKOK (CENTRAL DISTRICT)
Shell Mobility represents the single largest customer-facing business in the group serving more than 30Mln mobility and over 250,000 Fleet customers per day through 500,000 service champions in over 44,000 sites across 70+ countries. As Shell Group looks to the future, Mobility is critical to establish Shell as The Low Carbon Leader, with ambitions to be the no. 1 mobility and convenience retailer, with the world’s leading EV charging network and lead in business and goods mobility platform.
Achieving our ambitions will necessitate placing customers at the heart of our business, treating every interaction as a chance to bring our purpose to life to making people’s journeys better. We are evolving from ‘fuels retailer’ to ‘mobility retailer’- innovating to meet our customers’ changing expectations around convenience, product quality, digitalization and service.
Territory Managers will play a critical role in the delivery of Mobility Thailand goals. These are highly attractive roles that provide the opportunity to lead 30-40 retailers and their teams towards ambitious goals. Success in the TM role requires strong commercial, operational and leadership skills. It requires the ability to drive performance consistently, the discipline to ensure all Retailers and sites deliver to their potential and the ability to simplify the range of initiatives driven by Marketing, NFR, Network and Operations teams to the few that are relevant for each site.
Responsibilities include:
Deliver territory sales scorecard, including volume targets, profit targets and operational cost targets Monitor all aspects of site performance (including HSSE, service and people) for sites in assigned territory, advise or offer Retailers Shell-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer and Shell. Monitor and anticipate competitor activity and develop appropriate response strategies in consultation with DM, Marketing, NFR and Operations Support implementation of MBA 1.0 operating platform for CO sites and revamp of the DO operating model
Accountabilities:
Customers:
Use People Make the Difference Real Program to drive right behaviors and actions that result in providing customer a 'Treated Like a Guest' experience on sites Ensure consistent delivery of Customer Commitment by managing contract compliance using the Territory Manager Site Review (TMSR) Ensure and monitor dispensation of correct quality and quantity of products through retail outlets and promote and monitor high standards of customer service, merchandizing and general operations at retail outlets. Manage customer complaints for sites in the respective territory
HSSE:
Develop and maintain a strong HSSE culture within territory
Check on the compliance of safety regulation and procedures by the dealer and his staff at the station and contribute to the development of a proactive HSSE culture in order to ensure 100% HSSE compliance as per SPL standards
People:
Coach, support and advise Retailers using the appropriate tools (thereby closing any identified gaps to the Customer Commitment) Ensuring that the Retailer trains and develops their staff, and understands the importance of People in delivering the Customer Commitment, sharing and coaching on Shell tools and processes as appropriate
Performance:
To manage the territory assigned in terms of Sales, Network management, marketing and handling problems of Franchisees/Dealers Act as a business consultant to Retailers on proper management of retail outlets on working capital & inventory management, product loss management, inventory shrinkage, merchandizing and indenting payment terms Set Retailer Business Plans to deliver to achieve volumetric and gross margin targets of AGO, MOGAS, Premium Fuels(V-Power), lubes and other NFR e.g. Select & Deli Café represented in annual T&R Identify underperforming sites and take corrective measures to increase Efficiency index of Motor fuels.
Operational Excellence:
Plan and conduct site visits in accordance with Call Planning Cycle tool Develop a touring plan for the territory on a monthly basis and communicate it to the regional sales manager in advance Implement actions to improve customer experience and brand metrics like Net Promoter Score, Treated Like a Guest assessment and Site essential review gauged through Mystery Motorist Program (MMP), Visual Identity Site Assessment (VISA) and Site Facilities Assessment (SFA). Implementation and ongoing support of Marketing and Network initiatives
Dimensions:
No. of Sites:35-40
Sales Volume (MLpa): 80 – 150 mlpa
V-Power Penetration: 30% (B2C & B2B)
Lubes (KLpa): 845
C4++ (MUSDpa): 4 – 15
Functional Competences:
SELLING & NEGOTIATING (Skill)
CHANNEL MANAGEMENT (Skill)
APPLYING CUSTOMER VALUE PROPOSITION (Skill)
COMMERCIAL & ECONOMIC ACUMEN (Knowledge)
VALUE CHAIN UNDERSTANDING (Knowledge)
MANAGING CUSTOMER EXPERIENCE (Skill)
RETAIL SITE OPERATIONS (Skill)
Graduate, preferably an MBA, with strong commercial acumen, good analytical, high stakeholder & communication skills
Previous sales experience preferred
Track record of working independently and proactively
Track record of compliance with Shell's HSSE and E&C standards
Additional Information:
There are a total of 19 TM roles being advertised. In your application Pls ensure you are applying the correct application
Please note that all District central roles look after CO sites only
District North/NorthEast: TM 21, TM22, TM24, TM25 (territory boundaries as defined currently) (4 Positions)
District South: TM31, TM32, TM33, TM34 (territory boundaries have been updated) (4 Positions)
District East: TM 41, TM 42, TM43, TM44, TM 45, TM46 (territory boundaries have been updated, TM44 is for CO sites only) (6 Positions)
Work Location(s): TM’s will be expected to work in their assigned territories. TMs of the following 9 territories will be based within their territories.
District North & Northeast (4 Positions)
TM21 – Chiangmai
TM22 - Phitsanulok
TM24 - Khonkaen
TM25 - Ubonratchathani
District South (4 Positions)
TM31 - Songkhla
TM32 - Phuket
TM33 - Nakornsrithammarat
TM34 - Suratthani
District East (1 Position at NakhornRatchasima and 5 Positions at Bangkok)
TM43 - NakhornRatchasima
TMs in District Central and remaining District East TMs will be based in Bangkok and will travel to their respective territories.
Please note that territory managers are expected to track their development according to Territory Manager Development Roadmap (TMDR) that requires a TM to be stage 1 accredited within first year and stage 2 accredited before second year of assignment.
-
DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Jiffy Lube International recently named M.C.,LLC "Franchisee of the Year"for the organization’s leadership and dedication to the Jiffy Lube brand. The esteemed "Franchisee of the Year" award is presented annually to the franchisee who best exemplifies the values and attributes that are core to the Jiffy Lube brand, including commitment to their customers through the development and growth of their employees, appearance of both the interior and exterior of their service centers, and demonstrated operational excellence.
"M.C., LLC not only delivers an exceptional customer experience, they have also taken on leadership roles by dedicating resources toward piloting new programs, products and services on behalf of the Jiffy Lube system of more than 2,000 service centers,” said Steve Ledbetter, president of Jiffy Lube International.
M.C., LLC was instrumental in working with ride share partners to develop a program that was implemented nationwide. A Jiffy Lube franchisee for several decades, M.C., LLC owns and operates service centers in several markets including San Francisco, Boston, Providence, Portland and Los Angeles. The entity is a proven leader within the Jiffy Lube network,continuously investing in industry innovation while upholding the highest standards among its service centers across the country.
“We are proud to represent the brand and while we currently have 95 Jiffy Lube service centers, we are continuing to grow our footprint,” said Marc Fanticola, president of M.C., LLC. “The entire M.C., LLC team consistently strives to provide the best possible service to our customers every day, every visit and we look forward to continuing to serve those drivers who depend on us to keep their vehicles on the road.“
About Jiffy Lube
Jiffy Lube International, Inc. (“Jiffy Lube”),with more than 2,000 franchised service centers in North America, serves approximately 20 million customers each year. Jiffy Lube pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast, professional service for their vehicles. Headquartered in Houston, Jiffy Lube is a wholly owned, indirect subsidiary of Shell Oil Company. Visit www.JiffyLube.com to learn more about Jiffy Lube and vehicle care.
About Shell Oil Company
Shell Oil Company is an affiliate of the Royal Dutch Shell plc, a global group of energy and petrochemical companies with 90,000
employees in more than 80 countries. We deliver a diverse range of energy solutions and petrochemicals to customers worldwide. These include transporting and trading oil and gas, marketing natural gas, producing and selling fuel for ships and planes, generating electricity and providing energy efficiency advice. We also produce and sell petrochemical building blocks to industrial customers globally, and we are investing in making renewable and lower-carbon energy sources competitive for large-scale use. In the U.S., we operate in 50 states and employ more than 20,000 people delivering energy in a responsible manner. For more information,visit www.shell.us. com
Offices: 1422 Edinger Ave, Ste 150, Tustin, CA 92780, US
How many Sales jobs are open in Bangkok, Thailand right now?
There are currently 741 open sales positions in Bangkok, Thailand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Bangkok, Thailand?
Companies currently hiring include Marriott International Hotels, Inc., UOB, Minor Hotels, Abbott, AIS, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Bangkok, Thailand?
Yes — 170 of the 741 open sales positions offer remote or hybrid work (20 remote, 150 hybrid).
How do I apply for Sales jobs in Bangkok, Thailand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.