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Full-time
high school
Posted 35d ago
~40 hrs/week
Responsibilities
The Property Manager is responsible for overseeing all property operations, including financial management, staff supervision, and maintaining occupancy levels. They must ensure compliance with fair housing laws while coordinating maintenance, marketing, and resident relations to meet property objectives.
Requirements
Candidates must have a high school diploma or equivalent and 2-5 years of experience in property management. Strong skills in customer service, leadership, and knowledge of landlord-tenant and fair housing laws are required.
Full job description
The Property Manager is accountable for all property operations. The purpose of the Property Manager is to effectively manage and coordinate persons, activities and available resources in order to accomplish property objectives as set forth by the Regional Manager and the Property Owner. These objectives will include maximizing occupancy levels and property values. In addition, the Property Manager will train the Assistant Property Manager to assume all duties of the Property Manager in the event of the Property Manager’s absence.
The Property Manager conducts all business in accordance with Gates Hudson & Associates, Inc., established policies and procedures, all Federal, State, and County Fair Housing Laws, American with Disabilities Act, and all other laws pertaining to apartments.
What You'll Do
Financial
Assist in the preparation of the annual budget and is responsible for staying within the established budget guidelines throughout the year.
Ensure routine expenditures are consistent with the property’s owner approved budget. Control purchases and utilizes the approved vendor lists.
Responsible for processing, approving and submitting all invoices to the Corporate Office for payment on a weekly basis.
Responsible for maintaining and reconciling petty cash account.
Ensure that GHA’s strict rental payment polices are implemented and actively pursue delinquent accounts via phone calls, personal visits, etc.
Personnel
With Regional Manager’s approval, hire and terminate on-site staff.
Train, motivate and supervise all on-site staff in order to achieve operational goals of property.
Conduct new employee indoctrination and annual performance reviews.
Review and approve timesheets.
Conduct on-going training with office staff. This includes leasing paperwork, access accounts payable and receivable system, workplace safety, and any other type of training that may be needed on a daily basis.
Exercise direct supervision over the entire property staff.
Administrative
Investigate and respond to all written resident complaints received by Management.
Maintain control of the applicant qualification process and approve or disapprove applications in accordance to established Gates Hudson guidelines.
Control lease accuracy; ensure lease file is in compliance with established Gates Hudson policy and procedure.
Ensure that all office files and records are in compliance with GHA’s policy and standard business practice.
Communicate with vendors/contractors concerning work scheduling, billings, vendor relations and certificates of insurance.
Prepare rent increase Group Edit List for Regional Manager’s approval.
Review mail, outside correspondence and inter-company correspondence.
Attend scheduled corporate management meetings and conducts on-site staff meetings.
Provide clerical assistance such as typing, filing, writing of reports, answering telephones, closing out daily reports, etc.,
Administrative Leasing Duties
Correctly complete all lease applications and verifications. Notify prospects of results.
Complete all lease paperwork including related addendums, accept rents and deposits.
Complete guest cards including any required documentation on all prospects, send thank-you notes and perform follow-up.
Responsible for maintaining accurate records, logs and operating access data system.
Produce daily, weekly, and monthly reports using the access data system.
Inventory office supplies on periodic basis.
Provide clerical duties such as typing, filing, writing of reports, answering telephones, closing out daily reports, etc.,
Administrative Accounts Receivable Duties
Adhere to accounts receivables checklist and monthly calendar.
Collect, verify and post to the automated Accounts Receivable Module in ACCESS resident’s payments.
Deposit all monies in the bank daily.
Contact all delinquent tenants, send out reminder letters and follow through with phone calls if payment is not received before the due date.
Print, review and audit the Delinquent/Prepaid Report, prepare and submit any necessary corrections to accounting department.
Assess all non-recurring charges i.e. late and legal; move-in fees; administrative fees; pet fees; move-out charges; etc., in accordance with lease, county and state regulations.
Issue Non-payment Notice or 5 Day Pay or Quit Notice to all delinquent tenants, in accordance with lease, county and state regulations.
Forward suit list to attorney on all delinquent tenants and when necessary, testify in court in connection with delinquent judgments and possession litigation.
Examine move-in accounts; ensure all recurring charges are assessed correctly prior to actual move-in occurs.
Reconcile security deposit returns and move-out accounts; ensure all final charges are assessed and prepare Financial Disposition Form in an accurate and timely manner.
Process all Vacated Tenant Bad Debt and forward to collection agency, as needed, in an accurate and timely manner.
Marketing
Welcome and show property to prospective new residents. Also, handle incoming phone calls and complete appropriate paperwork.
Review for accuracy of all advertising on a weekly basis or as necessary.
Promote resident and business referral programs as established under company guidelines.
Contribute ideas to Regional Manager for marketing property and improving resident satisfaction.
Resident Relations/Resident Retention
Maintain positive customer service attitude.
Promote goodwill among prospects, residents, coworkers, and contractors.
Review all notices to vacate to determine the cause for move-out. Make sure every attempt is made to save potential move-outs.
Conduct move-in/move-out inspections with residents.
Provide supervision of routine maintenance service to residents and follow-up for assurance of resident satisfaction.
Property Maintenance
Physically walk and inspect the property on a regular basis; check on vacant apartments.
Coordinate with maintenance and contractors to ensure timely turnovers after move-outs.
Monitor and schedule all maintenance activities.
Oversee and monitor preventative maintenance and energy management inspections and programs.
Safety
Provide timely, essential feedback in emergencies and follow-up via written Incident or Accident Reports.
Ensure that all workers’ compensation claims are reported and proper paperwork is completed.
Promote safety and security measures in property maintenance to reduce owner liability and increase resident/employee protection.
What We're Looking For
High School degree or equivalent certification required.
Must have 2-5 years experience as a Property Manager.
Ability to work independently and also as a productive member of a team.
Landlord/tenant, ADA, and fair housing law.
Ability to lead, develop and mentor a team.
Ability to organize and coordinate work efficiently, set priorities, and motivate others to do the same.
Must have a strong background in customer service
Must have excellent written and verbal communications skills.
Gates Hudson is a privately held company with over forty years of expertise in providing customized, comprehensive real estate services throughout the mid-Atlantic.
Gates Hudson works one-on-one with our clients, always putting real relationships with real human beings first which allows for us to create custom solutions that serve each project’s unique objectives, challenges and opportunities. Our team members create communities within a community, providing a high touch, client-first, results-driven experience, and it makes all the difference.
We serve a diverse portfolio of clients in virtually any aspect of owning, operating and investing in office, retail, industrial and multifamily real estate.
Offices: 3020 Hamaker Court, Fairfax, Virginia 22031, US
How many Sales jobs are open in Arlington, VA right now?
There are currently 481 open sales positions in Arlington, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Arlington, VA?
Companies currently hiring include Amazon, CoStar Group, Global Elite Consultants, Bloomberg Industry Group, Truist, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Arlington, VA?
Yes — 123 of the 481 open sales positions offer remote or hybrid work (63 remote, 60 hybrid).
How do I apply for Sales jobs in Arlington, VA?
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