Chicago, Illinois, United States · On-site
$93k–$140k/yr
Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products t…
Skills: Account Management, Customer Success, Project Management, CRM Systems, Logistics Coordination
Wood River, Illinois, United States · On-site
As a Sales Associate you will be eligible for; 90 Day Performance-Based Increase Referral Bonus 401K Tuition Reimbursement Program Flexible schedules Full Time positions are also eligible for medical benefits. The Sales …
Skills: Cash Handling, Customer Service, Inventory Management, Cash Register Operation, Computer Literacy
Plainfield, Illinois, United States · On-site
Hawk Subaru of Joliet is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operati…
Skills: Customer Service, Communication Skills, Sales Skills, CDK Proficiency, Time Management
Lincolnshire, Illinois, United States · Hybrid
$26/hr–$34/hr
Staples is business to business. You’re what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 199…
Skills: Account Management, Business Development, Consultative Selling, Solutions Selling, Insight Selling
Oswego, Illinois, United States · On-site
Join Our Award Winning Team! With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized natio…
Skills: Customer Service, Sales, Active Listening, Cash Handling, Multi-tasking
Chicago, Illinois, United States · Remote OK
$46k–$61k/yr
About Monster Energy: Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the game-changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventio…
Skills: Bottler Management, Market Execution, Sales Methodology, CRM Utilization, Product Knowledge
Chicago, Illinois, United States · On-site
Build the Book. Own the Market. AFC Transport's Chicago office needs a leader who will take it to the next level. This isn't a seat-filling hire. We need a Branch Manager who can grow the operation, develop a team, build…
Skills: Freight Operations, Business Development, Team Leadership, Carrier Management, Pricing Strategy
Illinois, United States · Remote OK
$250k–$280k/yr
About Us At Versa Networks, we're revolutionizing the way businesses connect, secure, and optimize their networks. Our mission is to secure anywhere, anytime access to anything. As a leader in Secure SD-WAN, SSE (Secure …
Skills: Channel Sales, Partner Recruitment, Partner Enablement, Go-To-Market Strategy, Business Planning
Belleville, Illinois, United States · On-site
$16/hr–$18/hr
To learn more about this role, watch our merchandisers in action. JOB OVERVIEW As a Merchandiser, you'll have the opportunity to work independently to showcase your organization and time management skills, your ability t…
Skills: Merchandising, Inventory Management, Time Management, Retail Relationship Management, Product Placement
Illinois, United States · Hybrid
$54k–$64k/yr
Description COMPANY OVERVIEW Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance o…
Skills: Community Outreach, Lead Generation, Market Research, Public Speaking, Relationship Management
Wood River, Illinois, United States · On-site
As a Sales Associate you will be eligible for; 90 Day Performance-Based Increase Referral Bonus 401K Tuition Reimbursement Program Flexible schedules Full Time positions are also eligible for medical benefits. The Sales …
Skills: Cash Handling, Customer Service, Inventory Management, Cash Register Operation, Computer Literacy
Westchester, Illinois, United States · On-site
Position Overview Responsible for providing leadership for managing all functions for multiple college bookstores within a group, including establishing budgets, financial goals, service levels, and policy administration…
Skills: Multi-unit Management, Financial Acumen, Talent Management, Strategic Planning, Relationship Building
Broadview, Illinois, United States · On-site
$125k–$150k/yr
About Innovative Food Holdings Innovative Food Holdings is a specialty food platform serving leading foodservice, hospitality, airline, retail, and e-commerce customers throughout North America. Our business combines spe…
Skills: Business Development, Strategic Account Management, Contract Negotiation, Financial Analysis, Pricing Strategy
Antioch, Illinois, United States · On-site
Description Drive Your Career Forward with Us! We’re seeking an experienced Automotive Sales Manager to lead our high-performing dealership sales team. If you’re passionate about cars, know how to motivate a sales floor,…
Skills: Sales Management, Team Leadership, Coaching, Inventory Management, Deal Structuring
Chicago, Illinois, United States · On-site
$90k–$120k/yr
Sales Manager – Logistics Company: Paul Logistics Location: Chicago, IL | On-Site Job Type: Full-Time Base Salary: $90,000–$120,000 + Team Production Incentive Schedule: Monday – Friday | 8:00 AM &ndash…
Skills: Sales Leadership, Freight Brokerage, 3PL, Business Development, Sales Coaching
Chicago, Illinois, United States · On-site
$80k/yr
Carrier Sales Manager Company: Paul Logistics Location: Barranquilla, Colombia | On-Site Job Type: Full-Time Base Salary: $80,000 + Performance Incentives Schedule: Monday – Friday 8 am – 5 pm About the Role …
Skills: Carrier Sales, Freight Brokerage, Capacity Procurement, Transportation Management, Third-Party Logistics (3PL)
Chicago, Illinois, United States · On-site
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with…
Skills: Cold-calling, Lead Qualification, Consultative Selling, Interpersonal Communication, Organizational Skills
Chicago, Illinois, United States · On-site
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with…
Skills: Inbound Sales, Lead Qualification, Cold-calling, Consultative Selling, Interpersonal Communication
Chicago, Illinois, United States · On-site
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with…
Skills: Inbound Sales, Lead Qualification, Cold Calling, Consultative Selling, Interpersonal Communication
Chicago, Illinois, United States · Hybrid
$135k–$225k/yr
Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting e…
Skills: Customer Success Management, SaaS Adoption, Enterprise Account Management, DEX Methodology, Business Acumen
Chicago, Illinois, United States • On-site
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Acts as the primary concierge and single point of contact for high-value strategic dealers to manage the end-to-end delivery of complex orders. Collaborates cross-functionally to eliminate friction, resolve technical issues, and identify opportunities for revenue growth through add-on sales.
Requires 5+ years of experience in high-touch customer service, project management, or sales, preferably within the glass, glazing, or commercial construction industry. A bachelor's degree is preferred along with proficiency in CRM systems and Microsoft Office.
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
Who We Are
At OBE, together, we build excellence every day… we are driven by our passion to lead our industry and build a sustainable future, we focus on exceeding customer expectations and delivering innovative solutions. We succeed through the dedication of our empowered teams and partners who fuel our ambition to achieve excellence in the markets where we have a right to win.
We believe safety, integrity, performance culture, teamwork, customer centricity, and agility are at the core of who we are and how we operate each day to achieve success. We pride ourselves on fostering a collaborative and results-driven environment.
Role Overview
The Strategic Customer Success Representative (SCSR) serves as the ultimate, single point of contact and premier concierge service for our highest-value, top-tier strategic dealers. Managing a portfolio of multiple accounts totaling approximately $30 million in annual revenue, this high-touch role is designed to eliminate friction, anticipate project bottlenecks, and proactively manage the end-to-end delivery of complex orders.
Providing extensive post-land support across both our Glass and Architectural Aluminum business units, alongside CRL Hardware, the SCSM ensures our top clients view OBE as their indispensable, one-stop shop. This position engages with customers actively and consistently throughout order processing and delivery to drive satisfaction, working hand-in-hand with the sales and commercial organizations to grow the business.
Position Location: 100% On-Site / Office-Based. This is not a remote role. On-site presence is required to facilitate immediate, face-to-face collaboration with production, engineering, and scheduling teams.
Key Responsibilities
1. Proactive Order Ownership & Concierge Support
· Post-Land Account Orchestration: Provide extensive, white-glove post-land support for Strategic Accounts across both AG (glass) and AGS (architectural aluminum) business units.
· Predictive Logistics & Delivery: Engage with customers actively and consistently throughout order processing and delivery. Proactively track, map out, and communicate delivery schedules for glass, metal, and CRL hardware so orders arrive exactly when needed.
· Single Point of Contact: Act as the definitive "one person" each strategic customer reaches out to, building deep relationships and ensuring they have the concierge service needed to be successful.
· Issue Resolution & Technical Support: Drive adoption in assigned accounts and provide basic technical support to ensure customer satisfaction. Resolve customer issues directly, tracking all interactions and issues within the CRM.
2. Cross-Functional Collaboration & Escalation
· Internal Resource Mobilization: Act as the hub for client execution by engaging Customer Service Representatives, Estimating, Project Management, Engineering, and Operations when appropriate.
· Strategic Escalation: Serve as the first line of defense for customer friction (issue resolution) , effectively escalating issues to appropriate internal stakeholders when specialized operational intervention is required.
3. Commercial Alignment & Revenue Growth
· One-Stop-Shop Expansion: Identify immediate opportunities to expand existing orders with add-on buys (e.g., pulling CRL hardware onto an active glass and aluminum package).
· Sales Hand-off & Pipeline Security: Partner closely with Strategic Sales representatives to escalate potential up-sell/cross-sell opportunities identified through customer interactions. Facilitate a seamless, professional hand-off to Sales during the account expansion and contract renewal phases.
Key Competencies
· Building Trusting Relationships: Fostering deep, resilient partnerships with top-tier dealer principals, customer executives, and internal cross-functional teams.
· Driving Successful Customer Engagements: Moving from a reactive "order tracking" mindset to a proactive "relationship shaping" model that keeps clients aligned and informed.
· Initiating Action & Driving for Results: A self-starter attitude focused on ensuring we deliver flawlessly on existing commitments while continuously pushing to improve customer relations.
· Sustaining Customer Satisfaction: Maintaining high-touch communication, managing expectations transparently, and resolving complex, multi-unit issues under tight timelines.
Professional Experience & Qualifications
· Education: Bachelor's Degree or equivalent work experience preferred.
· Experience: 5+ years of experience in high-touch customer service, project management, and/or sales.
· Industry Knowledge: Dedicated experience in the glass & glazing industry, commercial construction, or building products sector is preferred.
· Organizational Capabilities: Proven experience working with large, complex organizations and managing a portfolio of multiple accounts simultaneously.
· Communication Skills: Strong written and verbal communication skills tailored for interaction across all levels of an organization (from plant floors to executive boardrooms).
· Technical & Analytical Skills: Solid problem-solving and analytical skills with a strong attention to detail. Advanced skills in Microsoft Office Software (Word, Excel, Outlook) and direct experience working with CRM systems.
Travel & Logistics
· Travel: 10% travel required for face-to-face dealer summits, major project site visits, or regional commercial alignments.
· Work Environment: Fully localized role operating from an assigned OBE facility to maximize cross-functional teamwork.
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.
At Oldcastle BuildingEnvelope® (OBE), we believe the work of our employees truly matters. From apartments in New York to office buildings in Toronto, stadiums in Dallas, and universities in Atlanta, our teams contribute to the projects that shape the world where we live, work, heal, and play. Our vision is to be the first-choice provider of value-added, glazing solutions. We are North America's leading vertically integrated manufacturer, fabricator and distributor of architectural hardware glass and glazing systems. Headquartered in Dallas, Texas, OBE is a world-class building products company with a significant presence in every major metropolitan statistical area in the U.S. and Canada. OBE manufactures high-performance architectural glass products and aluminum framing systems and distributes complementary branded hardware and glazing supplies. OBE delivers products to a broad customer base of architects, glaziers, contractors, and developers serving diversified residential and commercial construction end-markets. With over 6,700 employees, we operate 85 manufacturing and distribution facilities in five countries.
Offices: 5005 LBJ Freeway, Suite 1050, Dallas, TX 75244, US · 17851 NW Miami Ct, Miami, Florida 33169, US · 5631 Ferguson Dr, Los Angeles, California 90022, US · 5334 Barthel Industrial Dr NE, Albertville, Minnesota 55301, US · 14117 Industrial Park Blvd NE, Covington, Georgia 30014, US
Based on 3871 listings with disclosed salaries, most sales jobs in Illinois pay between $55k–$168k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 10,067 open sales positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include AutoZone, Circle K, Lowe's Companies, Inc., O'Reilly Auto Parts, Macy's, among others. Browse the listings above to see every active employer.
Yes — 2281 of the 10067 open sales positions offer remote or hybrid work (973 remote, 1308 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
