Chicago, Illinois, United States · Hybrid
$143k–$262k/yr
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
Skills: Customer Success, Churn Reduction, Program Management, Data Analysis, Cross-functional Leadership
Decatur, Illinois, United States · On-site
$53k–$88k/yr
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Banking, Client Loyalty, Customer Experience, Customer Service, Identifying Opportunities
Chillicothe, Illinois, United States · On-site
$15/hr–$20/hr
Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Cash Handling, Inventory Management, Automotive Parts Knowledge, Multitasking
Oswego, Illinois, United States · On-site
$18/hr–$27/hr
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Retail Management, Staffing and Hiring, P&L Management, Shrink Control, Customer Service
Shiloh, Illinois, United States · On-site
$15/hr–$15/hr
Store 4701343: 105 S Main St, Shiloh, Illinois 62269 Shift Availability Evenings (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Customer S…
Skills: Selling, Customer Care, Communication, Teamwork, Problem Solving
Shorewood, Illinois, United States · On-site
$15/hr–$20/hr
Compensation Pay Range: $15.00 - $20.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Cash Handling, Automotive Parts Knowledge, Multitasking, Inventory Management
Illinois, United States · Remote OK
$125k–$250k/yr
About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and servi…
Skills: Strategic Sales Planning, Sales Management, CRM Management, Account Planning, Relationship Building
Chicago, Illinois, United States · Remote OK
$113k–$227k/yr
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost…
Skills: Sales Leadership, Strategic Planning, Coaching, Performance Management, Recruitment
Chicago, Illinois, United States · Hybrid
$95k–$105k/yr
About FleetPulse FleetPulse is transforming the trailer industry by turning millions of analog trailers into smart, data-driven assets. Originally incubated inside Great Dane, one of North America’s largest trailer OEMs,…
Skills: Salesforce Administration, HubSpot Administration, API Integration, Clay, Python
Lemont, Illinois, United States · On-site
$107k–$120k/yr
Lead. Build. Grow. Join NuMark Credit Union and create the future of Treasury Management from the ground up. NuMark Credit Union is seeking a strategic and growth-oriented Director of Treasury Management to develop and l…
Skills: Treasury Management, Strategic Planning, Consultative Sales, Risk Management, Financial Analysis
Marengo, Illinois, United States · On-site
$16/hr–$16/hr
Store 4706892: 600 N State St., Marengo, Illinois 60152 Shift Availability Overnights (Weekends Only) Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative.…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Gurnee, Illinois, United States · On-site
$15/hr–$17/hr
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ex…
Skills: Customer Service, Sales, Account Servicing, Peer Coaching, Regulatory Compliance
Chicago, Illinois, United States · On-site
$60k–$200k/yr
Job DetailsJob Location: Chicago Metropolitan Area - Chicago, IL 60642Salary Range: $60,000.00 - $200,000.00 Commission/yearWith a stellar reputation for over 35 years, Friedman Real Estate is one of the largest privatel…
Skills: Commercial Real Estate Sales, Client Relationship Management, Market Analysis, Lead Generation, Networking
Chicago, Illinois, United States · Remote OK
Are you passionate about developing new business, building long-term partnerships, and helping customers solve complex supply chain challenges? Don’t you wait for opportunities but create them? We are looking for an entr…
Skills: B2B Sales, Business Development, Prospecting, Networking, Market Research
Cook County, Illinois, United States · On-site
At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. A…
Skills: Customer Service, Sales, Hospitality, Product Knowledge, Communication
Peoria, Illinois, United States · On-site
$15/hr–$16/hr
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, POS Systems, Customer Service
Romeoville, Illinois, United States · On-site
$80k–$100k/yr
Responsibilities / Tasks GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and…
Skills: Sales Strategy, Territory Development, Relationship Management, Technical Problem Solving, CRM Proficiency
Bethel, Illinois, United States · Remote OK
A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad c…
Skills: Customer Relationship Management, Market Research, Lead Generation, Analytical Skills, Relationship Building
Aurora, Illinois, United States · On-site
$30k–$60k/yr
About Us Konen Insurance is a trusted independent agency providing a comprehensive suite of insurance solutions designed to protect our clients from the unexpected. We do more than sell insurance - we partner with our cl…
Skills: B2B Sales, Prospecting, Qualifying, Closing Sales, CRM Systems
Berwyn, Illinois, United States · On-site
Account Executive Location: Chicago, IL Type: Full-Time | Field-Based About the Role Floorplan Xpress is seeking an Account Executive who is a proven B2B hunter. This role is focused on new business development, includin…
Skills: B2B Sales, Cold Calling, Prospecting, Pipeline Management, Closing
Chicago, Illinois, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Architect and lead a global proactive program to identify at-risk customers and implement scalable interventions to reduce churn. Collaborate cross-functionally with Sales, Renewals, and Product teams to align on risk mitigation and influence the product roadmap.
Requires over 7 years of experience in Customer Success or Retention within an enterprise SaaS environment and a proven track record of scaling cross-functional programs. A bachelor's degree is required, with an MBA preferred, along with strong analytical and commercial skills.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
At Salesforce, our customers' success is our success. We are seeking a strategic, results-oriented leader to join our Customer Success Group as a Director / Senior Manager, Attrition Programs. This high-impact role is responsible for architecting and leading a proactive, cross-functional program designed to identify at-risk customers and drive targeted interventions that reduce churn and secure long-term loyalty.
You won’t just be managing a list; you will be the architect of a global "save" infrastructure, moving the needle from 1:1 interventions to scalable, program-led motions that protect thousands of accounts simultaneously.
What You’ll Do
Design the Attrition Playbook: Design, launch, and scale a comprehensive end-to-end program focused on reducing customer attrition—from early warning signals to global save motions.
Predictive Intervention Strategy: Partner with Data Science and Analytics to identify high-risk cohorts using data-driven triggers and qualitative insights.
Identify Opportunities for Structured Programs: Find gaps where programs are needed to bring customers back to health and support defining the engagement model, structure for scaled interventions that address the root causes of Attrition Risk.
Cross-Functional Partnership: Attrition risk mitigation is a team sport. Establish relationships and working cadences across Sales, Renewals, and CS to drive alignment on areas of risk, forecasts and risk mitigation plans. Create feedback loops into Product and partner teams to develop long-term offers and influence roadmap prioritization based on at-risk account feedback.
Reporting & Impact: Drive a clear reporting framework to track program progress, attrition risk mitigation impact, influenced attrition savings and customer health scores.
Executive Presence: Regularly present findings, key metrics, and strategic recommendations to senior leadership.
What You’ll Bring
Experience: 7+ years of proven experience in Customer Success, Renewals, or Retention-focused roles within an enterprise SaaS environment.
Program Leadership: Demonstrated ability to build and scale large-scale, cross-functional programs and influence results without direct authority.
Domain Expertise: Deep understanding of the drivers of customer attrition and direct experience managing at-risk or "red account" programs.
Analytical Acumen: Strong analytical mindset with the ability to partner with data science teams to turn complex datasets into actionable strategies.
Commercial Skills: Proven ability to understand the commercial aspects of customer rescue missions and performance management of funnels
Technical Familiarity: Hands-on experience with the Salesforce platform and ecosystem is preferred.
Education: Bachelor’s degree required; MBA or equivalent advanced degree preferred.
Why This Role?
This is a high-visibility, "founding member" opportunity for a strategic leader. You will have a direct, measurable impact on Salesforce’s financial health and help define the next decade of our customer success strategy.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $261,500 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Privacy Statement: http://www.salesforce.com/company/privacy/
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Based on 4121 listings with disclosed salaries, most sales jobs in Illinois pay between $55k–$166k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 10,455 open sales positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include AutoZone, Circle K, Lowe's Companies, Inc., Macy's, T-Mobile, among others. Browse the listings above to see every active employer.
Yes — 2396 of the 10455 open sales positions offer remote or hybrid work (1046 remote, 1350 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
