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Full-time
bachelor degree
Posted 36d ago
~40 hrs/week
Responsibilities
The Program Manager drives customer value and sales growth within an MRO Safety Distribution environment by standardizing spend and improving service levels. They lead Monthly Business Reviews and collaborate cross-functionally to ensure the execution of customer programs and measurable business outcomes.
Requirements
A bachelor's degree is preferred along with experience in MRO, safety distribution, or industrial supply. Candidates must possess strong analytical skills, proficiency in commercial contract negotiation, and experience managing complex customer programs.
Full job description
Position Summary:
The Program Manager is responsible for driving customer value, documented cost savings, and sales growth within an MRO Safety Distribution environment. This role acts as a strategic partner to customers, internal sales teams, and preferred safety vendors by standardizing spend, improving service levels, and expanding share of wallet.
The Program Manager works cross‑functionally with internal teams to ensure seamless execution of customer programs, consistent service performance, and measurable business outcomes aligned with customer objectives.
Essential Duties and Responsibilities:
Strategic Sales & Vendor Management
Collaborate strategically with Preferred MRO Safety Vendors to standardize product usage, reduce SKU complexity, and deliver documented cost savings.
Develop and execute cost‑savings initiatives through product conversions (EB), sourcing strategies, and vendor consolidation.
Drive share‑of‑wallet growth by expanding product and service penetration across safety, PPE, and MRO categories.
Support internal sales teams with data analysis, insights, and project execution to accelerate strategic account growth.
Serve as a subject‑matter expert on safety and MRO programs, aligning vendor capabilities with customer needs.
Monthly Business Reviews (MBRs) & Customer Engagement
Lead and conduct Monthly Business Reviews (MBRs) with key customer stakeholders, including Purchasing, Safety, Engineering, Maintenance, Operations, and Supply Chain.
Prepare, analyze, and present performance metrics, including:
Year‑to‑Date (YTD) Spend
YTD Documented Cost Savings
Status of Ongoing Cost‑Savings Projects
Accounts Receivable (AR) Status
Customer Dedicated Inventory, Vending, and VMI Performance
KPI Progress, Trends, and Action Plans
Identify continuous improvement opportunities and recommend solutions to improve safety outcomes, service levels, and total cost of ownership.
Act as the primary escalation point for program performance, ensuring timely resolution and customer satisfaction.
Program Execution & Cross‑Functional Collaboration
Partner with operations, supply chain, pricing, finance, and customer service teams to ensure program execution aligns with customer commitments.
Monitor service performance, inventory strategies, and compliance to contractual agreements.
Ensure all customer programs deliver measurable results and align with agreed‑upon KPIs.
Qualifications
Job Qualifications & Experience:
Bachelor's degree preferred or equivalent professional experience.
Experience in MRO, safety distribution, industrial supply, or related field.
Strong analytical skills with the ability to interpret data and communicate insights.
Proven ability to manage complex customer programs and cross‑functional initiatives.
Proficiency in direct, high stakes negotiation, as well as drafting, interpretation and redlining of commercial contracts.
Management of human resources and labor-related topics and issues.
Excellent presentation, communication, and relationship‑management skills.
Proficiency in Microsoft Excel, PowerPoint, and CRM / reporting tools.
Key Competencies
Strategic thinking and problem solving
Customer‑centric mindset
Financial and cost‑savings analysis
Project and program management
Vendor and stakeholder collaboration
Related keywords
MROSafety DistributionPPEShare Of WalletSKU ComplexityProduct ConversionsMonthly Business ReviewsVMIVendingKPIsTotal Cost Of OwnershipSupply ChainCommercial ContractsRedliningIndustrial Supply
About Vallen - Formerly Industrial Distribution Group (IDG)
Vallen, formerly Industrial Distribution Group, Inc., is the market leader in the design, build, and management of supply chain solutions and a national distributor of indirect materials . Our knowledgeable and experienced Associates strive to deliver world class service and provide cost take-out initiatives for our Customers.
Our suite of supply chain solutions embodies our specialized supply chain knowledge in product procurement, inventory management, product application, and process improvements. We currently provide solutions for over 600 global companies and institutions.
Our decades of experience enable us to provide our Customers with solutions designed specifically for their requirements. We can deliver lower total product cost as a tier one supplier through our relationships with the world's leading indirect material manufacturers.
Offices: 2100 The Oaks Parkway, Belmont, NC 28012, US
Supply Chain SolutionsE-CommerceDocumented Cost SavingsTechnical SpecialistsQuality Business Management SystemTool and Application Servicesand Provide Thousands of Products from World-Class Brands
Based on 1205 listings with disclosed salaries, most sales jobs in Arizona pay between $50k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in Arizona right now?
There are currently 6,203 open sales positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Arizona?
Companies currently hiring include Circle K, AutoZone, Lowe's Companies, Inc., Bank of America, O'Reilly Auto Parts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Arizona?
Yes — 1029 of the 6203 open sales positions offer remote or hybrid work (552 remote, 477 hybrid).
How do I apply for Sales jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.