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$60k–$80k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Disability insurance, FSA, Life insurance
Posted 5d ago
~40 hrs/week
Responsibilities
The Service Advisor acts as the primary liaison between customers and technicians to ensure accurate service recommendations and efficient workflow. They are responsible for managing the customer experience from check-in to completion while identifying upsell opportunities to maximize service revenue.
Requirements
Candidates should have at least one year of experience in automotive or service-related roles, with preference given to those with RV industry knowledge. Strong communication, sales mentality, and the ability to navigate computer-based service systems are essential for this position.
Full job description
Start your journey with Blue Compass RV as we are looking for a Service Advisor to join our team!
THE ROLE: The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and technicians ensuring clear communication, accurate service recommendations, and efficient workflow.
We are looking for a sales-minded professional who can confidently guide customers through their service needs, identify additional opportunities, and handle challenging situations with professionalism and care.
This is a salary + commission-based role, offering strong earning potential for individuals who thrive in a performance-driven environment. $60,000-$80,000 average
OUR BENEFITS INCLUDE:
Medical, dental, vision, disability, FSA’s, and life insurance
Paid Time Off and paid holidays
401K
Pet Insurance
5-day work week
Employee Assistance Program (EAP)
Legal Coverage and Identity Theft Protection
Referral Program
Ongoing Training and Development Programs
Structured Career Path with advancement opportunities
WHAT YOU’LL DO
Serve as the primary point of contact for customers from service check-in through completion
Build relationships with customers and identify service needs with a sales-driven approach
Provide accurate estimates for repairs and installations prior to scheduling
Communicate clearly with technicians to ensure accurate diagnostics and timely completion
Keep customers informed of repair progress and manage expectations
Address customer concerns and escalated situations with professionalism, empathy, and a solution-oriented approach
Identify upsell opportunities to maximize service revenue
Maintain accurate documentation, work orders, and communication records
Manage multiple tasks in a fast-paced service environment
WHAT WE ARE LOOKING FOR
Strong sales mentality with the ability to recommend and close additional services
Excellent communication skills both verbal and written
Proven ability to navigate customer concerns and service recovery situations with confidence and professionalism
Ability to multitask and stay organized in a fast-paced environment
Strong attention to detail and follow-up skills
Solid computer skills and ability to navigate service systems
Team-oriented mindset with the ability to work closely with technicians and leadership
WHAT YOU CAN BRING TO THE TABLE
Minimum of 1 year of service advisor, automotive, or related experience preferred
Previous RV or camping lifestyle experience is a plus
Automotive or service industry background preferred
Strong customer service and problem-solving skills
Ability to work daily on a computer and perform internet searches as needed
Valid driver’s license required
WHAT WE HAVE TO OFFER
Blue Compass RV, based out of Fort Lauderdale, is the fastest-growing RV company with over 100+ dealerships nationwide. We staff each dealership with the best people in the business and are known for the great care we take with both our customers and associates. You are not just an employee — you are family. We invest in our team through training, development, and clear career growth opportunities.
APPLY WITH US If you are ready for a rewarding career with competitive salary + commission compensation, excellent benefits, and opportunities to grow, consider joining the Blue Compass RV team.Be a part of the best customer experience team in the RV industry
Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver’s license and have a good driving record.
Related keywords
Service AdvisorRVAutomotiveSalesCustomer ExperienceDiagnosticsWork OrdersService DepartmentRepair EstimatesUpsellingCustomer LiaisonDealershipService SystemsTechnical CommunicationService Recovery
Blue Compass RV is one of the nation's largest providers of sales, service, and ownership experiences to the RV market.
Industry
Motor Vehicle Manufacturing
Company size
1,001-5,000 employees
Founded
2018
Headquarters
Fort Lauderdale, Florida
LinkedIn followers
9,680
Blue Compass RV (formerly RV Retailer, LLC) is a leading recreational vehicle retail company and the fastest growing in the United States. Blue Compass focuses on providing an outstanding experience for recreational vehicle customers in new and used sales, service and parts, and customer financial services – all while becoming the greatest RV company the world has ever seen.
The new brand – Blue Compass RV – and contemporary logo were selected to greater reflect the company’s desire to help its customers navigate their entire RV journey, from purchase to service, across every mile, no matter where their RV adventures take them.
Blue Compass RV has 106 RV stores in 33 states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Michigan, Missouri, Montana, Nevada, New Hampshire, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, and Wyoming. Regional store brands include: RV One Superstores, Motor Home Specialist, ExploreUSA, Floyd’s RV, Harper’s Camperland, Sonny’s Camp-N-Travel, Cousins RV, Camper Clinic, RV Outlet USA, Lifestyle RVs, Family RV Group, Northgate RV, Tom’s Camperland and Blue Dog RV, which sell a wide range of new and used RV brands with thousands of RVs in inventory.
Blue Compass RV has a great management team led by founder Jon Ferrando, Chief Executive Officer and President. Jon Ferrando was instrumental in building America’s largest automotive retailer from start-up to over $20 billion in revenue. RV Retailer’s leadership team has over 250 years of automotive and RV retail industry experience.
Offices: 100 SE 3rd Ave, Suite 1850, Fort Lauderdale, Florida 33301, US
Based on 2256 listings with disclosed salaries, most retail jobs in Texas pay between $45k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Texas right now?
There are currently 41,561 open retail positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Texas?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, AutoZone, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Texas?
Yes — 612 of the 41561 open retail positions offer remote or hybrid work (213 remote, 399 hybrid).
How do I apply for Retail jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.