Buffalo, New York, United States · On-site
$16/hr–$16/hr
We are searching for friendly and energetic part-time Front of House (FOH) Customer Service Team Members to join our Tim Hortons team weekdays at 870 Maple Rd in Williamsville on morning shift (6am-11am) or (6am-2pm). As…
Skills: Customer Service, Food Preparation, Communication, Interpersonal Skills, Multi-tasking
Town of Queensbury, New York, United States · On-site
Summary: Help create a fun and memorable Halloween experience for our guests! Trick-or-Treat Trail Attendants are responsible for greeting families, handing out candy along the Boo Fest Trick-or-Treat Trail, and ensuring…
Skills: Customer Service, Communication, Interpersonal Skills, Teamwork, Safety Compliance
Scotia, New York, United States · On-site
$18/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Buffalo, New York, United States · On-site
$18/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Deductive reasoning, Analytical skills, Computer skills, Communication skills, Supervision
Islip Terrace, New York, United States · On-site
$19/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Deductive reasoning, Analytical skills, Computer skills, Communication skills, Supervision
Islip Terrace, New York, United States · On-site
$19/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Deductive reasoning, Analytical skills, Computer skills, Communication skills, Supervision
Monroe, New York, United States · On-site
$82k–$137k/yr
Overview: Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sal…
Skills: Sales management, Business development, Team leadership, Performance management, Customer service
Albion, New York, United States · On-site
$16/hr–$17/hr
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer service, Inventory management, Automotive systems knowledge, Battery installation
Lockport, New York, United States · On-site
$20/hr–$31/hr
Location: 5737 South Transit - Lockport, New York 14094 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper con…
Skills: Relationship building, Sales, Financial wellness, Customer service, Communication
Town of Scriba, New York, United States · On-site
Position Title: Restaurant Team Member Reports To: Restaurant Manager Overview: A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, provi…
Skills: Food preparation, Customer service, Food safety, Cash handling, Cleaning
Town/Village of Harrison, New York, United States · On-site
$53k–$74k/yr
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starti…
Skills: Restaurant management, P&L management, Team leadership, Staff recruitment, Performance management
New Hartford, New York, United States · On-site
$19/hr–$21/hr
Job Description Join our Mission to Lead the Future of Snacking. Are you ready to make it happen at Mondelēz International? A Full-Time Merchandiser Order Writer is a frontline force for retail excellence. As a Brand Exe…
Skills: Retail execution, Merchandising, Customer service, Planogram implementation, Digital fluency
New York, New York, United States · Hybrid
$90k–$100k/yr
About Us Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment …
Skills: Product development, Cost engineering, Vendor negotiation, Material sourcing, Project management
Greece, New York, United States · On-site
Position Summary... What you'll do... Launch your services in Walmart stores! As an Independent Optometrist leasing space inside our Walmart stores you will take a leading role in patient care with respect to eye and vis…
Skills: Optometry, Patient Care, Vision Care, General Health, Clinical Practice
Kingston, New York, United States · On-site
$65k–$100k/yr
Position Summary... What you'll do...Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with a…
Skills: Team leadership, Retail operations, Merchandising, Inventory management, Financial performance management
Canandaigua, New York, United States · On-site
Position Summary... What you'll do... Launch your services in Walmart stores! As an Independent Optometrist leasing space inside our Walmart stores you will take a leading role in patient care with respect to eye and vis…
Skills: Optometry, Patient Care, Vision Care, Clinical Examination, Health And Wellbeing
New York, New York, United States · On-site
$17/hr–$18/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Loss prevention, Visual deterrence, Communication, Decision making, Time management
New York, New York, United States · On-site
$17/hr–$18/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Loss prevention, Visual deterrence, Customer service, Communication, Decision making
New York, New York, United States · On-site
$17/hr–$17/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Vestal, New York, United States · On-site
$16/hr–$23/hr
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location…
Skills: Stocking, Merchandising, Customer Service, Inventory Management, Sanitation
Buffalo, New York, United States • On-site
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The team member is responsible for delivering exceptional guest experiences by preparing food and beverage orders accurately and maintaining a clean dining environment. They must also adhere to operational standards, follow safety procedures, and provide friendly, attentive service to all customers.
Candidates must possess excellent communication and interpersonal skills with the ability to work in a fast-paced environment. The role requires physical mobility to stand for long periods, lift up to 50 lbs, and the ability to work effectively within a team.
We are searching for friendly and energetic part-time Front of House (FOH) Customer Service Team Members to join our Tim Hortons team weekdays at 870 Maple Rd in Williamsville on morning shift (6am-11am) or (6am-2pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.
In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.
Job Description
• Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
• Ensure coffee and products are always fresh and accurate by following our REV procedures.
• Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
• Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
• Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
• Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
• Adhere to all operational standards and guidelines for product preparation.
• Prepare all products accurately by following the order monitor.
• Communicate showcase and product needs to ensure availability for customers.
• Regularly monitor and record temperatures of required products.
• Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
• Follow all restaurant policies, procedures, and standards.
• Practice proper hand washing techniques and adhere to sanitation guidelines.
• Complete all sanitation tasks as outlined.
•
Health & Safety:
• Work in compliance with occupational health and safety legislation.
• Follow safe work practices and procedures.
• Use required personal protective equipment.
• Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
• Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment:
Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes.
Physical:
Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing
below temperatures and high heat temperatures, and to verbally communicate to exchange information.
Vision:
See in the normal visual range with or without correction.
Hearing:
Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders.
Other: Regular and predictable attendance is an essential function of this job.
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
___Note: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At Clark Holdings, Inc., we believe in building strong relationships with our customers and the communities we serve.
Clark Holdings Inc. proudly owns and operates more than a dozen Tim Hortons franchise locations in Western New York. Since our establishment in 1999, we have been committed to providing our customers with the best coffee, delicious food, and exceptional service. At the heart of our company’s growth is our unwavering commitment to fostering a positive, collaborative, and inspiring work culture that is deeply rooted in the communities we serve. We attribute our success to our strong team of dedicated employees who share our passion for excellence, teamwork, and customer satisfaction. We are currently hiring hardworking and motivated individuals who are eager to work in customer service and join our Tim Hortons work family. Working with us will provide you with the opportunity to learn new skills, meet new people, and develop professionally. Join the Tim Hortons team and start creating opportunities for yourself. Visit our website www.work4tims.com to apply now.
Offices: Williamsville, NY 14221, US
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