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Full-time
Health insurance, Work-life balance support, Future planning resources
Posted 7d ago
~40 hrs/week
Responsibilities
The Players Club Representative acts as a Guest Service Ambassador, responsible for enrolling guests in the loyalty program and providing personalized service to VIPs. They also assist in the execution of marketing events, tournaments, and high-profile celebrity functions.
Requirements
Candidates must have extensive casino or hospitality experience and be a graduate of the Player's Club Trainer Program. The role requires the ability to work flexible hours, including overnights, weekends, and holidays, while maintaining high standards of guest service.
Full job description
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Responsibilities:
Player’s Club Representatives are Guest Service Ambassadors for our property and are directly involved in fulfilling all marketing initiatives from Guest enrollment to event execution.
Essential duties include, but are not limited to:
Being a Guest Service Ambassador for the property.
Introducing and enrolling Guests into the award-winning Player’s Club program.
Greeting and providing personalized service for VIP Guests.
Having the ability to be discrete and keep confidential all interactions with celebrities and VIP Guests.
Participating in execution of marketing events such as concerts, celebrity meet and greets, giveaways, drawings, parties and tournaments.
Performing front of house and back of house duties for concerts and high profile celebrity events.
Other duties as assigned.
Qualifications:
Must be an existing team member who has shown leadership in the department (reviewed by Players Club Manager & Director of Casino Marketing) OR a new hire with extensive casino or hospitality experience - must be reviewed by Players Club Manager and Director of Casino Marketing
Must be a graduate of the Player's Club Trainer Program
The ability to work overnights, weekends, and holidays depending on assigned schedule.
The ability to maintain the tradition of superior Guest Service at Seminole Hard Rock Tampa.
Strong passion for great Guest Service.
Must be able to navigate and work on a computer (PC or Mac).
Must possess strong verbal and non-verbal communication skills.
Must be energetic, caring, and compassionate.
Desire to move up within the many global opportunities provided by Seminole Gaming and Hard Rock International.
Belief and desire to represent our core values of: Integrity, Respect, Accountability, Passion and Dedication, Communication, and Fun.
Must possess a 5F personality of: Fun, Fast, Focused, Fresh, and Friendly.
Ability to anticipate and meet Guests needs.
Must conduct themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.
Must be able to work standing/walking for long periods of time, with or without reasonable accommodation.
Must be able to life/move up to 40 pounds.
Work Environment:
Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
Must be able to work standing/walking for long periods of time, with or without reasonable accommodation.
While performing the duties of this job, the employee is frequently required to stand, walk, reach with hands and arms, frequent sitting, sometimes stooping and bending.
The employee must frequently lift and/or move up to 40 pounds.
Native American Preference Policy:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process:
Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:
Credit Check
Criminal Background Check
Drug Screen
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience.
Industry
Gambling Facilities and Casinos
Company size
501-1,000 employees
Founded
2025
Headquarters
Ottawa, Ontario
LinkedIn followers
5,321
Hard Rock Hotel & Casino Ottawa is Canada’s first fully integrated Hotel, Casino, Dining, and LIVE venue experience. We proudly provide dynamic gaming slot machines (over 1,500 machines), electronic table games, VIP High Limit Gaming, and entertainment experiences like no other. We're open and 24/7, 365 days a year, and there’s nothing else like it!
19+ | PlaySmart
Based on 146 listings with disclosed salaries, most marketing jobs in Tampa, FL pay between $47k–$153k per year. Individual offers vary with seniority, company size, and specialization.
How many Marketing jobs are open in Tampa, FL right now?
There are currently 338 open marketing positions in Tampa, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Marketing roles in Tampa, FL?
Companies currently hiring include Signal Tru Brand, University of South Florida - School of Social Work, RME360, Hard Rock Hotel & Casino Ottawa, Fisher Investments, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Marketing jobs in Tampa, FL?
Yes — 141 of the 338 open marketing positions offer remote or hybrid work (53 remote, 88 hybrid).
How do I apply for Marketing jobs in Tampa, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.