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Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, 401k Matching, Paid Vacation, Sick Time
Posted 29d ago
~40 hrs/week
Responsibilities
Manage the end-to-end warranty claim process for New Generation Services projects, coordinating between engineering, finance, and legal teams. Lead claim disposition strategies, financial tracking of reserves, and maintain customer relationships to ensure effective cost recovery.
Requirements
Requires a Bachelor's degree in Engineering or Project Management with at least 5 years of experience in power plant construction or EPC projects. Must possess strong skills in contract interpretation, technical documentation, and stakeholder communication.
Full job description
Warranty Project Manager – New Generation Services (NGS)
Company Overview
At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world’s energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to – making net zero a reality.
Role Overview
The Warranty Project Manager is responsible for managing the end-to-end warranty claim process across New Generation Services (NGS) projects. This role serves as the central point of coordination for all warranty claims involving Mitsubishi Power equipment, ensuring effective investigation, commercial resolution, cost recovery, and customer satisfaction. The position requires strong cross-functional collaboration with engineering, finance, legal, and operations teams.
Key Responsibilities
Serve as the primary commercial and management focal point for all NGS warranty claims.
Ensure compliance with safety standards and develop safety plans for warranty-related activities.
Coordinate cross-functional teams including Engineering, Finance, Legal, and Operations to resolve claims.
Interpret contract terms to support claim resolution, cost recovery, and compliance.
Lead claim disposition strategies based on contractual obligations and investigative findings.
Manage warranty claim tracking through systems and databases, ensuring accurate reporting and status visibility.
Develop and maintain financial tracking for warranty reserves and cost forecasting.
Capture lessons learned and voice-of-customer insights to improve future projects.
Coordinate engineering investigations, repairs, and field execution related to warranty issues.
Prepare monthly warranty reports and support weekly, monthly, and quarterly business reviews.
Participate in project risk and opportunity reviews.
Ensure transparency and timeliness in warranty cost management and claim recovery.
Support performance management, training, and development of team members.
Maintain professional relationships with customers, contractors, and suppliers.
Support continuous improvement of warranty processes and systems.
Travel domestically and internationally up to 25% as required.
Requirements
Bachelor’s degree in Engineering, Project Management, or related discipline.
Minimum 5 years of experience in power plant construction, commissioning, or project management.
Experience working on EPC power generation projects required.
Strong understanding of engineering drawings, procedures, and technical documentation.
Experience interpreting contractual terms and managing claims or warranty processes.
Strong organizational, problem-solving, and analytical skills.
Excellent stakeholder management and communication skills.
Proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and collaboration systems.
Ability to work in global and cross-functional environments.
Ability to travel domestically and internationally as required.
Opportunity to lead critical warranty and risk management activities.
Exposure to cross-functional operations and commercial decision-making.
Career growth in project, risk, and operations leadership.
Paid vacation, sick time, and holidays.
Great working environment and culture.
Employee Appreciation Programs and Events.
Mitsubishi Power is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.
To deliver value to our customers by advancing safety, quality, and excellence in aerospace.
Industry
Aviation and Aerospace Component Manufacturing
Company size
501-1,000 employees
Founded
2006
Headquarters
Mississsauga, Ontario
LinkedIn followers
25,445
MHI Canada Aerospace, Inc. (MHICA), a group company of MItsubishi Heavy Industries, is a Tier 1 manufacturer of major aircraft structures and assemblies, based in Mississauga, Ontario. Over the past decade, MHICA has built more than aircraft components, it has built a recognized worldwide reputation for capacity, precision, on-time delivery and excellence.
MHICA's facilities include a 270,000 sq ft state-of-the-art manufacture and assembly facility and a 70,000 sq ft supply chain and logistics centre, where more than 700 highly-skilled employees are working on Bombardier's sector-leading Global 5000/6000 and Challenger 350 business aircraft. MHICA's technicians build and join wing assemblies and fuselage centre sections, as well as perform systems and flight control assembly installations and testing.
Building complex aircraft structures at the highest levels requires a full and well-managed inventory. MHICA's logistics centre ensures the stable and on-time delivery of materials, sub-assemblies and tooling needed for continuous and fluid assembly. Our Supply Chain and Logistics Centre sources materials and manages more than 30 supply chain partners from across North America. MHCIA conducts quality control and inspections of incoming components and materials, assembles work kits and warehouses the inventory that keeps our assembly facility running smoothly.
MHICA's dedicated people, extensive experience, demonstrated efficiency and world-class facilities contribute to Bombardier Aerospace's success as a world-class aerospace leader, enabling them to be atop of the aerospace world in the business and commercial aircraft design and production.
MHI Canada Aerospace, Inc looks to the future and the development of new partnerships with leading aerospace manufacturers. For more information about MHICA's skilled workforce, logistics centre, and world-class assembly facilities, please contact us at 905-612-8131
Offices: 6390 Northwest Drive, Mississsauga, Ontario L4V 1S1, CA
Based on 1519 listings with disclosed salaries, most manufacturing jobs in Florida pay between $65k–$177k per year. Individual offers vary with seniority, company size, and specialization.
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