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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$65k–$70k/yr
Full-time
high school
Health Insurance, Dental Insurance, Vision Insurance, 401(k) Matching, Performance-based Bonus
Posted 6h ago
~40 hrs/week
Responsibilities
Maintain and support computer systems, networks, and RF equipment to optimize operational performance within a 3PL warehouse. Responsibilities include troubleshooting hardware and software, automating tasks via PowerShell, and ensuring network security.
Requirements
Requires a high school diploma and at least 3 years of end-user support experience, including knowledge of Windows Server and TCP/IP networking. Experience with Warehouse Management Systems (WMS) and RF technology is preferred.
Full job description
About Us:
ID Logistics is a dynamic, entrepreneurial logistics company globally headquartered in France with our US headquarters in Johns Creek, GA. In the US, we're experiencing multiple years of double-digit growth and significant customer expansion. We are a people-focused/ customer-centric organization that understands we need to take care of our employees so we can fulfill our mission of serving our customers. Powered by People. Driven by Purpose. Winning by Performance.
Position Overview:
The Sr. Help Desk Support Technician maintains and support computer systems and networks aiming for the highest functionality. They must have knowledge of Warehouse process, computer software, hardware, RF equipment and a variety of internet applications. The ideal candidate will have great troubleshooting abilities and attention to detail. The goal is to build and maintain efficient operational performance within the warehouse to optimize the role of technology on business sustainability in a 3PL packaging and fulfillment warehouse.
Work Location: Ocala, Fl, Distribution Center.
Work Schedule: Second Shift: Monday - Friday, 4:00 PM - 12:30 AM
Work Travel: Up to 10% domestic travel.
Competitive Total Rewards Package: Attractive annual salary of $65,000 - $70,000 plus a performance-based bonus, with benefits including health, dental, and vision insurance, 401(k) matching, and more.
Responsibilities:
Develop and maintain local networks in ways that optimize performance
Perform system trouble shooting and analysis of warehouse operational equipment and systems
Develop strategies for short- and long-term goals to meet or exceed expectation of the warehouse operations
Support PowerShell scripting/automating
Own the relationship with between technical operations and production operations
Package software installations on many computers at a time
Ensure security and privacy of networks and computer systems
Perform troubleshooting to diagnose and resolve problems
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Provide orientation and guidance to users on how to operate new software and computer equipment
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
Observe all company safety rules and assist in enforcement as appropriate.
Be part of a forward-thinking company that values creativity and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect and inclusivity.
This position is not eligible for sponsorship.
#LI-DNP
Qualifications
Minimum Qualifications:
High school diploma and relevant work experience in lieu of an advanced degree.
3+ years of end-user support experience.
1+ year of IT support experience.
Working knowledge of:
Microsoft Windows 10 and Microsoft Server product line
Microsoft Office Suite
TCP/IP networking, VPN technologies
Data backup, virus protection, and network system monitoring
Strong analytical and troubleshooting skills with the ability to manage technical operations.
Excellent diagnostic and problem-solving abilities.
Outstanding organizational and time-management skills.
Effective communication skills (verbal, written, and presentation).
Solid understanding of computer systems, networks, and internet security principles.
Ability to participate in on-call support within a 24/7 operational environment.
Preferred Qualifications:
3+ years of experience with Warehouse Management Systems (WMS).
Experience with RF technology.
In-depth knowledge of data privacy principles and advanced network security.
Demonstrated ability to work collaboratively and adapt in a fast-paced environment.
Related keywords
Microsoft Windows 10Microsoft ServerMicrosoft Office SuiteTCP/IPVPNPowerShellWMSRF Equipment3PLNetwork SecurityData PrivacyHardware TroubleshootingDistribution CenterLogisticsSystem MonitoringVirus Protection
Transportation, Logistics, Supply Chain and Storage
Company size
5,001-10,000 employees
Headquarters
Scranton, PA
LinkedIn followers
65,755
ABOUT ID LOGISTICS:
ID Logistics is an international contract logistics group, with revenue of € 3.7 B in 2024. ID Logistics has more than 450 sites across 19 countries, representing more than 9 million square meters of warehousing facilities in Europe, America, Asia and Africa, with 42,000 employees. With a client portfolio balanced between retail, industry, detail picking, healthcare and e-commerce sectors, ID Logistics is characterized by offers involving a high level of technology. Developing a social and environmental approach through a number of original projects since its creation in 2001, the Group is today resolutely committed to an ambitious CSR policy. ID Logistics is listed on Compartment A of NYSE Euronext’s regulated market in Paris and are included in the SBF 120 index (ISIN Code: FR0010929125, Ticker: IDL).
Offices: P.O. Box 931, Scranton, PA 18501, US · ID Logistics US, Atlanta, GA 30122, US · ID Logistics US, Chicago, IL 60446, US · ID Logistics US, Salt Lake City, UT 84104, US · ID Logistics US, Columbus, OH 43162, US
How many Manufacturing jobs are open in Ocala, FL right now?
There are currently 130 open manufacturing positions in Ocala, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Ocala, FL?
Companies currently hiring include REV Group, Inc, ID Logistics US, Fidelity Manufacturing, LLC, Green Thumb Industries (GTI), Tibbetts Lumber Co. LLC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Ocala, FL?
Yes — 1 of the 130 open manufacturing positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Manufacturing jobs in Ocala, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.