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Oversee the financial success and daily operations of the store while motivating and developing the store team. Ensure exceptional customer experiences and maintain visual merchandising standards to drive sales growth.
Requires at least one year of supervisory experience in fashion retail with a proven ability to drive sales metrics. Must possess strong interpersonal skills and the physical ability to handle stock and stand for long periods.
Who are we?
Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.
At Fox Clothing, we believe “Basic is Beautiful.” Founded in 1942 as a family run manufacturing company, FOX has grown into a leading fashion brand offering casual, everyday apparel for the whole family. Today, FOX designs and markets women, men, children, and baby collections that balance style, comfort, and affordability. Known for versatile basics in a wide range of colors and prints, FOX delivers accessible fashion that fits modern, everyday life.
As part of the expansion plans in Canada, we are looking for experienced, energetic and passionate SHIFT LEAD. This position reports directly to the Store Manager.
Who are we looking for?
As the Shift Lead, you must be an exceptional leader who can motivate, inspire, and develop the store team while representing the Fox Clothing brand.
In collaboration with the Assistant and Store Manager, you are responsible for overseeing the financial success of the store; ensuring positive customer experiences; driving profitable top-line sales growth and coaching store associates to consistently provide customers with an exceptional fashion retail experience. The Shift Lead understands key business drivers and adjusts the business accordingly.
What skills should you have?
The Shift Lead must demonstrate a set of competencies/skills that establish them as a leader within the store. Competencies include:
People: Optimizes talent by developing direct reports and building effective teams. Influences people through effective communication and leading by example. Drives business with a vision and purpose.
• As the manager on duty, the Shift Lead will maximize sales potential by coaching associates’ behaviors on the sales floor and fitting rooms.
• Act as a role model for the in-store team by coaching and developing in order to maximize the success of all associates
• Help manage controllable expenses by optimizing employee talent to minimize expenses
Results: Stays focused on performance. The Shift Lead drives results and assists with ensuring accountability to those results. You must be action oriented and resourceful!
• Open and close the store as needed and act as management in the absence of the Assistant and Store Manager
• Assist in meeting payroll goals by ensuring appropriate floor coverage and maintaining a selling focus in absence of the Assistant and Store Manager
• Continuously ensure the correct replenishment of apparel, accessories, and new collections
• Help build a team that works well together based on the needs of the store.
• Be familiar with current collections, trends, and key pieces to maximize sales (new arrivals, best sellers, etc.)
• Ensure visual and merchandising standards by directing merchandise flow, mannequins, and outfit displays
• Ensure compliance with the store image, cleanliness, and window display standards
• Assist in the control and management of stock (both in transit and in the stockroom) and inventories
• Loss Prevention and Safety
Thought: Demonstrates understanding of the business through a strong customer focus, heightened business insight and financial acumen. Be able to make complex business decisions when the manager is not present by setting priorities and using strong decision making to act quickly.
• Ensure clear and effective communication with the store team
• Assist in the implementation of company strategies by setting expectations and ensuring accountability
• Optimize selling space in order to obtain maximum profitability
• Know the performance of product categories and displays in the store in order to maximize sales
• Continuously ensure the correct replenishment of the store
Self: Remains flexible and adaptable all while being self-motivated and tenacious. The Shift Lead is resilient and maintains composure in all situations.
• Provide and ensure exceptional, fashion-focused customer experiences consistently
• Maintain Fox Clothing brand policies and procedures
• Ensure correct execution of administrative tasks in line with business plans
The Shift Lead may perform other related duties, with customer service at the forefront, as required by the Company and/or field leadership.
A Shift Lead is not directly responsible for addressing the following; however, they may be exposed to these responsibilities through training and development by the Store Manager – hiring/interviewing, performance management, setting schedules and termination.
What experience should you have?
What are the physical requirements?
Pay range: $18.00-20.00
This is a vacant position.
Fox Group – Fox Clothing is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted
Mango, Laline, and Fox Home
ABOUT FOX GROUP Fox Group is the leading retail group with an ever-growing portfolio of partnerships with homegrown and global fashion & lifestyle brands. With our constant drive, more than 1000 stores worldwide, online capabilities, complete supply chain resources, solid financial status (listed on TASE), and the most extensive loyalty program membership in Israel, we see only opportunities on every horizon. Fox Group Canada Inc. currently operates in Canada and our vision is to be the leading retailer in every category and every territory we operate in. Fox Group Canada operates Mango, Laline, and Fox Home. Nike is part of the Fox Group Canada and it is operated by Retailors
Offices: 180 Dundas St W, 1503, Toronto, Ontario M5G 1Z8, CA
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