Toronto, Ontario, Canada · Hybrid
$82k–$123k/yr
What is it like to be an ITSM Analyst at Northbridge Financial The ITSM Analyst II will report to the Manager, Integrated Service Management in our GRC department. This role will be responsible for the development, imple…
Skills: IT Service Management, ITIL, Process Improvement, Analytical Skills, Problem Solving
Toronto, Ontario, Canada · On-site
Toronto Pearson is transforming. Now’s the time for your career to fly. The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s …
Skills: Fleet Management, Facility Maintenance, Heavy Equipment Maintenance, Unionized Environment Leadership, Budget Management
Toronto, Ontario, Canada · On-site
$75k–$95k/yr
Who We Are Metrolinx’s GO Expansion program is delivering more GO service across the network, including the capacity to deliver two-way service every 15 minutes or better on core routes. Work is already underway on new t…
Skills: Yard Operations, Rail Movements, Operational Coordination, Safety Management, Leadership
Toronto, Ontario, Canada · Hybrid
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources…
Skills: Project Risk Management, Quantitative Schedule Risk Analysis, Quantitative Cost Risk Analysis, Monte Carlo Simulations, Risk Governance
Toronto, Ontario, Canada · Hybrid
$100k–$120k/yr
Company Description OFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platfor…
Skills: Account Management, Partnership Growth, Revenue Ownership, B2B Partnerships, B2C Partnerships
Toronto, Ontario, Canada · On-site
$72k–$90k/yr
Company Description Are you ambitious and looking to make the right move in your career? Now is the perfect time to join Egis. Egis is experiencing substantial growth in North America, now made up of over 1,000 engineers…
Skills: Building Restoration, Building Envelope Consulting, Condition Assessments, Technical Writing, Tendering
Toronto, Ontario, Canada · Hybrid
$110k–$125k/yr
Company Description Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work? J.S. Held is a global consulting firm that combines tec…
Skills: Business Development, Account Based Marketing, Strategic Planning, CRM Proficiency, Cross Selling
Toronto, Ontario, Canada · On-site
Job Description RBC Borealis is looking for an enthusiastic Research Team Lead who’s excited by the opportunity of being at the forefront of machine learning technology and working on extremely challenging problems in th…
Skills: Data Science, Decision Making, Emerging Technologies, Large Language Models (LLMs), Machine Learning (ML)
Toronto, Ontario, Canada · On-site
Job Description What is the opportunity? The Senior Manager, External and Sustainability Reporting is a key contributor in helping tell the story of RBC’s financial results and sustainability initiatives to the public an…
Skills: Accounting, Auditing, Financial Reporting and Analysis, GAAP, Sustainability Reporting
Toronto, Ontario, Canada · On-site
$70k–$79k/yr
Company Description A Storied Past. A Brilliant Future. For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tall…
Skills: Housekeeping Management, Operational Excellence, Colleague Engagement, Financial Management, Interpersonal Communication
Toronto, Ontario, Canada · Hybrid
Company Description Repeatedly voted one of Montreal’s Top Employers and Employer of the Year for the 2022 Mercuriades Awards, Rodeo FX is a high-end creative company offering services in visual effects, advertising, ani…
Skills: Post-Production Production, VFX Process, Budget Management, Scheduling, Client Relationship Management
Toronto, Ontario, Canada · Remote OK
$130k–$189k/yr
Role: Manager, Plan to Perform (FP&A) Location: Clearsulting is headquartered in Cleveland, OH, with additional offices located in Chicago, IL; Columbus, OH; and Dallas, TX. Other cities are welcome remotely.Office Optio…
Skills: FP&A, EPM Implementation, Project Management, Stakeholder Management, Process Redesign
Toronto, Ontario, Canada · On-site
$110k–$130k/yr
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Strategic Sourcing, Procurement Management, Negotiation, Contract Management, Stakeholder Management
Toronto, Ontario, Canada · Remote OK
Company Description The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem d…
Skills: Market Access Strategy, Payer Strategy, Population-Based Decision Making, Reimbursement Strategy, Value Communication
Toronto, Ontario, Canada · On-site
$101k–$134k/yr
Role impact: The Senior Manager, Development Accounting will be responsible for the accounting and financial reporting, and provide financial analysis for the land under development entities, and other development assets…
Skills: Financial Reporting, Development Accounting, Financial Analysis, Joint Venture Accounting, IFRS
Toronto, Ontario, Canada · On-site
Company Description Are you ambitious and looking to make the right move in your career? Now is the perfect time to join Egis. Egis is experiencing substantial growth in North America, now made up of over 1,000 engineers…
Skills: Program Management, Aviation Design, Project Controls, Technical Coordination, Stakeholder Management
Toronto, Ontario, Canada · On-site
$85k–$110k/yr
Company Description Join Egis, where your ambition meets unparalleled growth opportunities. As we continue to expand within Canada, we're looking for talented professionals like you to be a part of our innovative team. I…
Skills: Site Inspection, Quality Assurance, Aviation Engineering, Technical Report Writing, Stakeholder Management
Toronto, Ontario, Canada · On-site
Job Summary We are looking for an experienced QA Lead with strong expertise in Capital Markets and Wealth Management Technology (WMT) to support a large-scale transformation initiative focused on building enterprise data…
Skills: QA Leadership, Capital Markets, Wealth Management Technology, Playwright, Python
Toronto, Ontario, Canada · On-site
$44k–$48k/yr
Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for …
Skills: Food Preparation, Plating, Knife Skills, Sautéing, Frying
Toronto, Ontario, Canada · Remote OK
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Technical Architecture, ServiceNow Platform, Enterprise Architecture, Technical Governance, AI Integration
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The ITSM Analyst is responsible for the development, implementation, and continuous improvement of IT Service Management processes. The role supports the delivery of IT services within the GRC department.
Requires a degree or diploma in Computer Science or Business with 3-5 years of technology experience. An ITIL foundation certificate and experience with ITSM software tools are required.
What is it like to be an ITSM Analyst at Northbridge Financial
The ITSM Analyst II will report to the Manager, Integrated Service Management in our GRC department. This role will be responsible for the development, implementation, management and continuous improvement of IT Service Management processes and practices to support the delivery of IT services.
We want your talent
If you are great at:
If you have:
We really mean it when we say we put you first. Here are a few ways how:
We’re committed to pay transparency and fairness. The base salary range for this role is $82,000 - $123,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back — we’d still love to hear from you.
This is a real opportunity — we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.
We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.
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We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.
At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.
Northbridge Financial Corporation (NBFC) is a leading commercial property and casualty insurance group that has helped protect Canadian businesses for 100 years. We offer a wide range of innovative solutions through our Northbridge Insurance and Federated Insurance brands. We’re passionate about protection, prevention and progress – for our customers, and in our communities. Our exceptional service and extensive offerings help Canadian businesses succeed, while our enthusiastic team works to support and uplift our neighbours from coast to coast to coast. We’re proud to be 100% Canadian and are wholly owned by Fairfax Financial Holdings Limited. We love where we work and think you will too! ................................................................................... La Corporation financière Northbridge (la Financière Northbridge) est un chef de file en assurance de dommages des entreprises qui contribue à protéger les entreprises canadiennes depuis 100 ans. Nous offrons une vaste gamme de solutions novatrices sous les marques Northbridge Assurance et Les assurances Federated. Nous avons à cœur tout ce qui touche à la protection, à la prévention et au progrès, tant chez nos clients que dans nos collectivités. Notre service exceptionnel et notre large éventail de solutions novatrices aident les entreprises canadiennes à réussir, et notre équipe enthousiaste travaille à soutenir et accompagner leurs propriétaires d’un océan à l’autre. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial Holdings Limited. Nous aimons notre entreprise et nous pensons que vous l’aimerez aussi!
Offices: 105 Adelaide Street West, Suite 700, Toronto, Ontario M5H 1P9, CA · 1801 Hollis Street, Suite 800, Halifax, Nova Scotia B3J 3N4, CA · 1000, rue de la Gauchetière Ouest, Bureau 400, Montréal, Québec H3B 4W5, CA · 2590 Boulevard Laurier, Bur: 560, Quebec, Quebec G1V 4M6, CA · 745 Thurlow St, 1500, Vancouver, British Columbia V6E 0C5, CA
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