St. Louis, Missouri, United States · Remote OK
$75/hr–$80/hr
About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative…
Skills: Program Leadership, Contact Center Transformation, People Leadership, Stakeholder Management, Vendor Management
McGrath & Associates, IncSt. Louis, Missouri, United States · On-site
Looking for steady work, a strong crew, and a company that backs its field leaders? At McGrath, our field leaders are the backbone of every successful project. As a Millwright Foreman, you'll lead skilled crews installin…
Skills: Crew Supervision, Industrial Equipment Installation, Precision Alignment, Rigging Operations, Blueprint Reading
St. Louis, Missouri, United States · Remote OK
$87k–$131k/yr
At Daniels Health, we’re not just managing medical waste—we’re transforming healthcare safety. Our mission is bold: to make healthcare safer for those who care for others. Through cutting-edge innovation, infection contr…
Skills: Business Development, Stakeholder Management, Negotiation, Value Based Selling, Salesforce
St. Louis, Missouri, United States · On-site
Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-clas…
Skills: Strategic Planning, Clinical Oversight, Financial Management, Academic Leadership, Faculty Recruitment
St. Louis, Missouri, United States · On-site
$106k–$126k/yr
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s m…
Skills: Data Cleansing, Data Migration, Project Management, Data Mapping, Stakeholder Collaboration
St. Louis, Missouri, United States · On-site
Emerging Store Leader Your enthusiastic personality along with your love of collaboration and creating positive experiences makes you a great fit for our Emerging Store Leader role. Join our team and help build a welcomi…
Skills: Store Management, Leadership, Customer Service, Operational Efficiency, Inventory Management
St. Louis, Missouri, United States · On-site
About Matter Family Office Matter Family Office is a multi-family office dedicated to helping families thrive for generations. We deliver integrated services across Investment Management, Wealth Planning & Coordination, …
Skills: Financial Planning, Wealth Coordination, Client Relationship Management, Investment Management, Estate Planning
St. Louis, Missouri, United States · On-site
$20/hr–$30/hr
Scheduled Hours40 Position SummaryCoordinates daily operations of clinical office including patient services, staff supervision, and organizational management. Job Description Primary Duties & Responsibilities: Coordinat…
Skills: Communication, Customer Service, Interpersonal Communication, Organizing, Patient Services
Clayton, Missouri, United States · Hybrid
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The Sr…
Skills: Financial Modeling, FP&A, Predictive Analytics, Revenue Forecasting, Sales Operations
Orange, Florida, United States · On-site
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum…
Skills: B2B Sales, Account Management, Consultative Selling, Territory Planning, Pipeline Management
Phoenix, Arizona, United States · Hybrid
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering busi…
Skills: Sales Enablement, SharePoint Administration, Learning Management System (LMS), Microsoft Office Suite, Content Management
Chicago, Illinois, United States · Hybrid
$22/hr–$26/hr
Job Title Employee & Labor Relations Coordinator Job Description Summary The Employee and Labor Relations Coordinator provides administrative and operational support to the Employee and Labor Relations team. This role pl…
Skills: Labor Relations, Employee Relations, Collective Bargaining Agreements, Records Management, Microsoft Office Suite
St. Louis, Missouri, United States · On-site
About Native Pet:Native Pet is re-imagining pet nutrition for a new generation of pet parents. We make dog-approved supplements to help consumers nourish their pets. Our clean-label products, developed with our in-house …
Skills: CPG Sales, Account Management, Distributor Management, Broker Management, Financial Acumen
St. Louis, Missouri, United States · Hybrid
Farnsworth Group is seeking an OSP Project Manager in one of the posting locations below. Qualified candidates will work with our Energy & Utility Group as a part of the Telecommunications Team in the planning, drafting,…
Skills: OSP Design, Project Management, Client Relationship Management, Proposal Development, Permitting
St. Louis, Missouri, United States · On-site
Additional Information About the Role Barnes Jewish Hospital Assistant Nurse Manager PACU -Parkview Tower 4/10 hour shifts10A-830P6-7 weekends call shifts (phone calls) per year.Work/life balancePACU or critical care exp…
Skills: Personnel Management, Patient Care Coordination, Performance Evaluation, Staffing Management, Payroll Administration
St. Louis, Missouri, United States · On-site
What You’ll Do: As the Assistant Property Manager, you’ll act as second in command at your assigned community, contributing to leasing production and ensuring the property operates at peak performance. You’ll play a key …
Skills: Leasing, Property Management, Financial Oversight, Resident Relations, Sales
St. Louis, Missouri, United States · On-site
The Director of Hospitality is a key member of the property leadership team, responsible for the overall day-to-day operations and strategic direction of all hospitality departments. This role ensures operational excelle…
Skills: Hospitality Management, Food & Beverage Operations, Hotel Operations, Regulatory Compliance, Financial Management
St. Louis, Missouri, United States · On-site
Lead Sales Associate Location: St. Louis, MO Pay: $16.00 per hour Job Type: Part-time Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled Benefits: Voluntary life insurance, 403(b) retire…
Skills: Retail Sales, Cash Handling, Customer Service, Inventory Management, Staff Leadership
St. Louis, Missouri, United States · On-site
Director of Career Education - St. Louis, MO Department: Education and Employment Leadership Employment Type: Full Time Location: St. Louis, Missouri Description Concordance’s reentry program is designed to dramatically …
Skills: Curriculum Development, Strategic Leadership, Adult Learning Principles, Workforce Development, Learning Management Systems
St. Louis, Missouri, United States · On-site
JOB SUMMARY: Patient Service Team Leaders, under the direction of the area supervisor, ensure that daily work of the Patient Service Centers (PSCs) and In-office Patient Services Technician (IOPSTs) are completed accurat…
Skills: Phlebotomy, Team Leadership, Specimen Collection, Quality Assurance, Staff Training
St. Louis, Missouri, United States • Remote OK
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Lead end-to-end delivery of complex contact center transformation programs and strategic initiatives. Manage cross-functional teams, project budgets, and vendor relationships to improve operational efficiency and customer experience.
Requires a bachelor's degree and 8+ years of experience in program management with a focus on contact center operations. Proficiency in Agile/Waterfall methodologies and experience with Amazon Connect is highly desired.
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
\nPrimary SkillsJob Description: Program Manager – Contact Center Transformation
Position Summary
We are seeking an experienced Project/Program Manager to lead strategic contact center transformation initiatives from planning through execution. The ideal candidate will have extensive experience managing large-scale contact center programs, leading cross-functional teams, and delivering complex technology implementations. Experience with Amazon Connect (AWS Connect) delivery is highly desirable.
This role requires a strong leader who can effectively manage stakeholders, drive execution, mitigate risks, and ensure successful delivery of business outcomes while leading geographically distributed teams.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Key Competencies
Success Profile
The successful candidate is a collaborative leader with deep contact center expertise who can influence senior stakeholders, lead high-performing teams, and consistently deliver complex transformation programs. AWS Connect implementation experience will be considered a significant advantage.
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Know more about Brillio : https://www.brillio.com/join-us/
PPE: https://www.brillio.com/platform-and-product-engineering/
Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
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Brillio is The Enterprise AI Accelerator helping Fortune 1000 companies move from AI ambition to scaled impact, faster. Powered by our AI accelerator platform - Agentic Data and Application Management (ADAM), Brillio is one of the fastest-growing digital technology service providers, delivering transformation across five core workstreams: business-led transformation, customer experience transformation, AI and data engineering, digital engineering, and infrastructure engineering. With 14 delivery locations across North America, Europe, and Asia and a team of over 6,000 customer-obsessed professionals, Brillio combines deep industry expertise, modern engineering, and accelerators to deliver measurable outcomes. Brillio accelerates AI by industrializing it across every layer of the business so companies don't just use AI, they operate by it, at reliable enterprise scale.
Offices: 2999 Olympus Blvd, Suite 275 Coppell, Dallas, Texas 75019, US · 399 Thornall Street, 1st Floor, Edison, New Jersey 08837, US · 6111 Bollinger Canyon Rd, Suite #100, San Ramon, California 94583, US · No 8/2, Dr.M.H Marigowda Road, 4th Floor of Bren Optimus, Bangalore, Karnataka 560029, IN · Baner Pashan Link Road, 9th Floor, The Kode, Pune, Maharashtra 411027, IN
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