Omaha, Nebraska, United States · On-site
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering busi…
Skills: Data center operations, Network cabling, Troubleshooting, Infrastructure maintenance, Power systems
Phoenix, Arizona, United States · Hybrid
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering busi…
Skills: Windows Server, Linux, VMware ESXi, Active Directory, PowerShell
Des Moines, Iowa, United States · On-site
The Triage Technician is responsible for being the first responder for inbound customer requests and system alerts through the ticket queue and phone systems. Then, routing escalations to the appropriate technical resour…
Skills: Customer Service, Technical Support, Incident Management, Ticketing Systems, ServiceNow
Austin, Texas, United States · On-site
The Triage Technician is responsible for being the first responder for inbound customer requests and system alerts through the ticket queue and phone systems. Then, routing escalations to the appropriate technical resour…
Skills: Customer Service, Technical Support, Incident Management, Ticketing Systems, ServiceNow
Lenexa, Kansas, United States · On-site
The Triage Technician is responsible for being the first responder for inbound customer requests and system alerts through the ticket queue and phone systems. Then, routing escalations to the appropriate technical resour…
Skills: Customer Service, Technical Support, Incident Management, Ticketing Systems, ServiceNow
Austin, Texas, United States · On-site
$25/hr–$29/hr
The Support Technician is responsible for the initial administration and troubleshooting for inbound customer requests and issues for Lightedge managed services and internal IT infrastructure supporting those services. T…
Skills: System administration, Networking, Troubleshooting, Virtualization, Backup and recovery
Des Moines, Iowa, United States · On-site
$25/hr–$29/hr
The Support Technician is responsible for the initial administration and troubleshooting for inbound customer requests and issues for Lightedge managed services and internal IT infrastructure supporting those services. T…
Skills: System administration, Networking, Troubleshooting, Virtualization, Backup and recovery
Lenexa, Kansas, United States · On-site
$25/hr–$29/hr
The Support Technician is responsible for the initial administration and troubleshooting for inbound customer requests and issues for Lightedge managed services and internal IT infrastructure supporting those services. T…
Skills: System administration, Networking, Troubleshooting, Virtualization, Backup and recovery
Austin, Texas, United States · On-site
The primary responsibility of the Triage and Support Supervisor is to assist in leading the support teams to ensure that every customer interaction is upholding Lightedges’s customer-centric culture. You will also drive …
Skills: Technical Support, Team Leadership, Data Analysis, Process Design, Incident Management
Des Moines, Iowa, United States · Hybrid
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering busi…
Skills: Solutions Architecture, Cloud Architecture, AWS, Microsoft Azure, Hybrid Cloud
Phoenix, Arizona, United States · Hybrid
Lightedge is hiring a Subject Matter Expert (SME) to join the Strategic Solutions Group (SSG), our dedicated overlay function supporting the company's largest and most complex opportunities. This SME will bring deep, cro…
Skills: AI Infrastructure, Broadcom VCF, Private Cloud, IBM Power, Security
Phoenix, Arizona, United States · Hybrid
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering busi…
Skills: Sales Strategy, Team Leadership, Account Management, Pipeline Management, Forecasting
Lenexa, Kansas, United States · On-site
The primary responsibility of the Triage and Support Supervisor is to assist in leading the support teams to ensure that every customer interaction is upholding Lightedges’s customer-centric culture. You will also drive …
Skills: Technical support, Team leadership, Data analysis, Process design, Incident management
Des Moines, Iowa, United States · Hybrid
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering busi…
Skills: Sales Operations, Program Management, Salesforce CRM, Process Governance, Sales Forecasting
Des Moines, Iowa, United States · On-site
The primary responsibility of the Triage and Support Supervisor is to assist in leading the support teams to ensure that every customer interaction is upholding Lightedges’s customer-centric culture. You will also drive …
Skills: Technical Support, Team Leadership, Data Analysis, Process Design, Customer Service Training
Ashburn, Virginia, United States · On-site
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering busi…
Skills: Data center operations, Hardware installation, Network cabling, Fiber optics, Troubleshooting
Austin, Texas, United States · Hybrid
Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a diverse range of technolog…
Skills: Network Routing, Network Switching, Network Security, Firewall Management, Virtualization
Lenexa, Kansas, United States · Hybrid
Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a diverse range of technolog…
Skills: Network Routing, Network Switching, Network Security, Firewall Management, Virtualization
Des Moines, Iowa, United States · Hybrid
Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a diverse range of technolog…
Skills: Network Routing, Network Switching, Network Security, Firewall Management, Virtualization
Kansas City, Missouri, United States · Hybrid
Lightedge is seeking an IT Support Technician to support employee technology needs and independently complete standard IT tasks within established procedures and assigned authority. As a primary point of contact, this ro…
Skills: Windows, macOS, Microsoft 365, Active Directory, Microsoft Entra ID
Omaha, Nebraska, United States • On-site
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The technician is responsible for monitoring and maintaining physical data center infrastructure, including power, cooling, and security systems. They also perform equipment installations, manage vendor activities, and provide support for client service requests.
Candidates must have a minimum of a two-year technical degree or 1-4 years of equivalent experience in a technical environment. Proficiency in network cabling, electrical systems, and data center maintenance is required.
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
Lightedge is an enterprise-grade cloud service and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent opportunity for you!
The Data Center Technician supports the ongoing monitoring and daily management of building systems and physical infrastructure at Lightedge facilities. They utilize standard operating procedures to perform and/or coordinate the routine maintenance and optimization of all building systems, including power, HVAC, biometric security, and fire suppression systems. All work this individual performs must comply with applicable building electrical, mechanical, fire, and environmental codes and company audit requirements. The employee will be a member of the DC Operations team in Papillion, NE and will report directly to the Facilities Manager.
\nResponsibilities:With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
Lightedge delivers technology solutions that bring the operational benefits of the public cloud to enterprise IT workloads. We reduce the complexity of IT modernization to help clients reinvest their time, resources, and capital toward innovation over maintenance. Every service is built with the security and performance clients expect and the flexibility and visibility they want. Founded in 1996, Lightedge supports over 1,300 clients and delivers unmatched uptime, security, compliance, and visibility. Our client-centric approach prioritizes understanding each business’ unique goals to deliver the right cloud for every workload and bridge the gap between their multi-cloud environments. Our trusted advisors are here to guide clients from status quo to leading edge so they can focus on serving their clients not their servers.
Offices: 909 Locust St, Des Moines, Iowa 50309, US · 4100 N Mulberry Drive, Suite 100, Kansas City, Missouri 64116, US · 14301 FNB Pkwy, Omaha, Nebraska 68154, US · 2916 Montopolis Drive, Suite 300, Austin, TX 78741, US · 8020 Arco Corporate Dr, 310, Raleigh, North Carolina 27617, US
Lightedge delivers technology solutions that bring the operational benefits of the public cloud to enterprise IT workloads. We reduce the complexity of IT modernization to help clients reinvest their time, resources, and capital toward innovation over maintenance. Every service is built with the security and performance clients expect and the flexibility and visibility they want. Founded in 1996, Lightedge supports over 1,300 clients and delivers unmatched uptime, security, compliance, and visibility. Our client-centric approach prioritizes understanding each business’ unique goals to deliver the right cloud for every workload and bridge the gap between their multi-cloud environments. Our trusted advisors are here to guide clients from status quo to leading edge so they can focus on serving their clients not their servers.
Offices: 909 Locust St, Des Moines, Iowa 50309, US · 4100 N Mulberry Drive, Suite 100, Kansas City, Missouri 64116, US · 14301 FNB Pkwy, Omaha, Nebraska 68154, US · 2916 Montopolis Drive, Suite 300, Austin, TX 78741, US · 8020 Arco Corporate Dr, 310, Raleigh, North Carolina 27617, US
