Apartment Community Manager- Location: Onsite – Maryland This is a hands-on leadership role for a proactive, results-driven professional who excels at operational execution, team development, and delivering top-tie…
Silver Spring, Maryland, United States · Remote OK
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Senior+
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Silver Spring, Maryland, United States · Remote OK
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Silver Spring, Maryland, United States · Remote OK
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$85k–$90k/yr
Full-time
professional certificate
Comprehensive Health Coverage, Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Accrued Sick Leave
Posted 50d ago
~40 hrs/week
Responsibilities
The Community Manager is responsible for maximizing property revenue through operational excellence, fiscal accountability, and effective marketing strategies. They also lead, mentor, and train on-site teams to ensure compliance with company policies and high standards of resident service.
Requirements
Candidates must have at least 5 years of multifamily property management experience and demonstrated success in team leadership and financial management. Proficiency in Microsoft Office Suite is required, while professional certifications like CAM, CAPS, or CPM are preferred.
Full job description
Apartment Community Manager- Location: Onsite – Maryland
This is a hands-on leadership role for a proactive, results-driven professional who excels at operational execution, team development, and delivering top-tier resident experiences. This position is a to ensure smooth performance at all properties, and you will partner closely with the Community Managers and VP of Property Management to drive consistency, performance, and a culture of excellence across your communities.
Key Responsibilities Maximize Revenue for the property
Identify operational challenges and implement creative, cost-effective solutions
Fiscal accountability for portfolio performance including budget implementation and occupancy standards
Assist in the creation, review and targeting of annual budgets
Monthly Specials, Pricing, Concession, Rent Roll Audit and Market Survey Analysis
New Software integration
Personnel Management
Screen, hire, orient, and train new members within established company guidelines
Assist community managers in recruiting, interviewing and training all community staff positions
Mentor and develop on-site teams to build accountability, engagement, and performance
Ensure policies, procedures, and resident service standards are upheld across all communities
Document employee performance properly and take disciplinary action when necessary on as timely basis
Promote staff harmony through support, effective leadership and positive example.
Ensure that all on-site administrative functions pertaining to personnel are prepared in a timely manner(i.e. performance evaluations, transfers, promotions, payroll and bonuses).
Ensure consistent on-site management and staff compliance with company policy, procedures, and industry regulations including fair housing, OSHA, municipal and federal regulations as amended from time to time
Marketing/Sales
Regularly monitor market trends and portfolio competition.
Monitor and manage rental rates, specials and concessions to maximize revenue and occupancy.
Along with Property Manager, develop and administer a proactive renewal program designed at maximizing revenue and occupancy.
Closely monitor all personnel actions and leasing performance in portfolio to ensure top performance and accountability
Financial Management and General Administration
Maintain accurate records for all community transactions on a timely basis (i.e., rent collections, delinquency, move in/move outs and payables.
Collect and post rents; maintain accurate and up to date property accounting and collection records-As needed.
Collect, review, organize and pay all invoices received upon receiving approval from supervisors using the company provided accounting software-As needed,
Obtain bids/pricing from vendors, suppliers and contractors, deal with and find solutions to inadequate service received).
Ensure all administrative paperwork is accurate, complete and submitted in a timely manner
Ensure distribution of all company or community related information (i.e., bad weather, emergencies, policies) to residents and all team members.
Ensure quality and expediency turns and work orders are completed both timely and accurately.
Work with Maintenance to maintain all apartment buildings and amenities.
Travel periodically office for meetings, training, etc.
This job description is not an all-inclusive list of functions and tasks.
Qualifications
5+ years of multifamily property management experience
Demonstrated success in improving property performance and team leadership
Strong financial experience with managing budgets and team performance
Highly proficient computer skill including MS Word, Excel, Outlook and PowerPoint
Proficiency with Entrata preferred
Professional certifications (CAM, CAPS, CPM) preferred
Why Join Quest
At Quest, we invest in our people—because when our team members succeed, our communities thrive. We offer:
Comprehensive Health Coverage – Medical, dental, and vision insurance
Paid Time Off – 128 hours annually
Accrued Sick Leave – 5 days per year
13 Paid Holidays – Plus your birthday off as your personal holiday
401(k) with Company Match – up to 5% employer match
Professional Development – Ongoing training, education reimbursement, mentorship, and growth opportunities
Employee Recognition Programs – Celebrating performance and innovation at every level
A values-driven culture that emphasizes growth, integrity, and collaboration
About Quest Management Group
Quest Management Group is more than just a property management company—we’re community builders. We believe in creating places our residents are proud to call home and fostering a workplace where our team members can grow and thrive.
Guided by our core values of Innovation, Integrity, and Inspiration, we take a people-first approach to property management—prioritizing smart solutions, exceptional service, and a collaborative, accountable culture. Our corporate office is located in Owings Mills, Maryland.
The Quest Pledge is to Never Compromise the Integrity of Our Customer Service.
Industry
Real Estate
Company size
51-200 employees
Founded
1999
Headquarters
Stevenson, Maryland
LinkedIn followers
1,265
Quest Management Group is a vertically-integrated, owner and manager of commercial and multi-family residential properties located throughout the East Coast and Mid-West.
Our mission is to provide residents with exceptional service in a quality home environment, to empower employees by providing them with opportunities for personal and professional development, and to provide partners and investors with maximized real estate asset value.
We are dedicated to maximizing real estate asset value. We quickly adapt to the diversity of individual investors, markets and residents through sound leadership and our unwavering commitment to service.
Offices: 1925 Old Valley Road, Stevenson, Maryland 21153, US · 6311 Pennsylvania Ave, District Heights, Maryland 20747, US · 11 Cinnamon Circle, Randallstown, Maryland 21133, US · 1 Western Winds Circle, Windsor Mill, Maryland 21244, US · 3607 Labyrinth Rd, Baltimore, Maryland 21215, US
Multi-family acquisitions and operationsValue-add renovationsAdvisory servicesAsset repositioningManagmentInvestmentBusiness developmentHuman Resourcesand TrainingResidential
How many Management & Leadership jobs are open in Silver Spring, MD right now?
There are currently 258 open management & leadership positions in Silver Spring, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Silver Spring, MD?
Companies currently hiring include St. Peter's Health Partners, Housing Opportunities Commission, Domino's, American Nurses Association, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Silver Spring, MD?
Yes — 83 of the 258 open management & leadership positions offer remote or hybrid work (28 remote, 55 hybrid).
How do I apply for Management & Leadership jobs in Silver Spring, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.