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Full-time
high school, bachelor degree
Paid training, Holiday pay, 401(k), Vacation, Family travel on the American Airlines network, Medical
Posted 4d ago
Apply by Sep 22
~40 hrs/week
Responsibilities
The Ramp Supervisor manages daily operational activities, including scheduling, staff training, and ensuring on-time performance in the ground handling department. They are responsible for coaching employees, enforcing safety and company policies, and providing hands-on support to the training department.
Requirements
Candidates must possess strong organizational skills, the ability to defuse conflicts, and proficiency in Microsoft Office Suite. A high school diploma or GED is required, and previous airline management experience is preferred.
Full job description
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Supervisor in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The Ramp Supervisor also conducts briefs, distributes training materials/checklists to mentors, creates schedules, and provides hands-on assistance to the training department. The successful candidate will have outstanding organizational skills, be able to defuse conflicts among team members, and be familiar with Microsoft Office Suite. This position will report to the General Manager.
Essential Duties:
Provide oversight and direct on-the-job training for new hires and recurrent training for existing employees in all ramp functions
Conduct briefing and distribution of training material/checklists to mentors
Create and coordinate schedules
Provide hands-on assistance to the Training Department along with feedback to direct managers
Approve employees for release to duty after completion of training programs
Coach and provide career development to the staff
Correct non-compliant behavior and impose disciplinary action as required
Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
Manage a staff of employees with varied duties
Administrative duties, including daily/weekly/monthly reports
Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
Supervise, direct, and monitor personnel in the completion of their duties and adjust, as necessary, to ensure on-time performance and quality customer service
Provide support when employee absence affects the operation
Job Qualifications and Competencies:
Outstanding organizational skills and ability to multi-task
Ability to work independently, set and meet own deadlines
Ability to work well with all levels of management and support staff
Able to defuse conflicts among team members
Familiarity with Microsoft Office Suite
Ability to work a flexible schedule
Preferred Qualifications:
Previous airline management experience
Current Piedmont employee with a minimum six months of service
Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents
Extensive knowledge of QIK, Sabre
Bachelor’s Degree in Aviation, Business, or related field
Work Environment:
Use of computers and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$19.00/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
September 22, 2026
Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.
The preferred East Coast regional airline. A wholly owned subsidiary of American Airlines Group.
Industry
Airlines and Aviation
Company size
10,001+ employees
Founded
1931
Headquarters
Salisbury, Maryland
LinkedIn followers
56,972
Piedmont Airlines, Inc. is a subsidiary of American Airlines Group, the largest airline in the world. Our airline was founded by Mr. Richard Henson in 1931 as Henson Flying Service, a fixed-base operator. In 1962 scheduled airline service commenced as Hagerstown Commuter. Today, Piedmont operates nearly 440 daily departures to 72 cities throughout the eastern United States and Canada. We currently operate the ERJ-145 aircraft.
Our corporate headquarters is located in Salisbury, Maryland which is located about one hundred miles southeast of Baltimore, Maryland. Piedmont Airlines employs over 11,000 aviation professionals.
Offices: 5443 Airport Terminal Road, Salisbury, Maryland 21804, US
AviationTravelCargoand TransportationAir TransportationAirlines, Airports & Air TransportationTransportation and logistics
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