Pasig, Metro Manila, Philippines · Hybrid
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Data Analysis, Project Management, Customer Success Operations, CRM Platforms, Gainsight
Pasig, Metro Manila, Philippines · Hybrid
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your ca…
Skills: Account Management, Sales Support, Solution Selling, Commercial Auditing, Relationship Management
Pasig, Metro Manila, Philippines · Hybrid
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ…
Skills: Fund Accounting, Financial Reporting, Audit, Technical Accounting, Process Innovation
Pasig, Metro Manila, Philippines · On-site
We are seeking a Senior Recruitment Manager to lead our recruitment team and drive strategic hiring initiatives. This role requires a highly competent, data-driven leader with a proven track record of hiring top talent, …
Skills: Recruitment Management, Strategic Hiring, Staff Augmentation, KPI Tracking, Process Optimization
Pasig, Metro Manila, Philippines · Hybrid
Company Description Egis is a global consulting and engineering firm working in construction, transport and mobility services. Joining our Group and its over 21,000 employees means, above all, sharing our values as a peo…
Skills: Financial Closing, Tax Compliance, Budgeting, Forecasting, Financial Reporting
Pasig, Metro Manila, Philippines · Hybrid
Are you an organized multitasker who thrives in a fast-paced, deadline-driven environment? We’re looking for a talented Project Coordinator to join our team at Expo Centric. This role is perfect for someone passionate ab…
Skills: Project Coordination, Multitasking, Microsoft Office, HubSpot, AroFlo
ECAM Technologies CorporationPasig, Metro Manila, Philippines · On-site
ECAM is looking for talented individuals like you! Be the next HR Business Partner! HR Business Partner shall be responsible for the administration of Human Resources policies and protocols in my designated area of cover…
Skills: Employee Relations, Human Resources Policy Administration, Disciplinary Investigations, Grievance Handling, Performance Management
Pasig, Metro Manila, Philippines · On-site
We are seeking a passionate Account Executive who will be responsible for driving sales and building long-term partnerships within an assigned geographic territory. This individual will collaborate with Factory and Multi…
Skills: Sales, Account Management, Customer Service, Client Relationship Management, Quoting
Pasig, Metro Manila, Philippines · Remote OK
Position Summary We are seeking a detail-oriented and analytical Business Analyst (BA) to bridge the gap between business needs and both technology and non-technology solutions. The Business Analyst will work closely wit…
Skills: Requirements Gathering, Process Modeling, Gap Analysis, User Stories, SDLC
Marriott International Hotels, Inc.Pasig, Metro Manila, Philippines · On-site
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Mar…
Skills: Guest Relations, Front Office Management, Cash Handling, Staff Supervision, Conflict Resolution
Pasig, Metro Manila, Philippines · Hybrid
Process Improvement Specialist The Process Improvement Specialist is responsible for supporting the development and implementation of restaurant systems, standards, and operational processes that drive store efficiency, …
Skills: Process Improvement, Data Analysis, Project Coordination, Operational Excellence, Workflow Analysis
Pasig, Metro Manila, Philippines · Hybrid
Are you a high-performance recruiter who thrives in a fast-paced, people-focused environment? We’re looking for a skilled Recruitment Consultant to join our growing Talent Acquisition team in Manila. This role is perfect…
Skills: Full-cycle Recruitment, Sourcing Strategy, Candidate Screening, Stakeholder Management, Boolean Search
Pasig, Metro Manila, Philippines · On-site
About Orica At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have g…
Skills: SHES Management Systems, Risk Management, Audit & Assurance, Incident Investigation, Regulatory Compliance
Pasig, Metro Manila, Philippines · Hybrid
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ…
Skills: Fund Accounting, Financial Reporting, Financial Statement Review, NAV Calculations, IFRS
Pasig, Metro Manila, Philippines · Hybrid
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ…
Skills: Budget Management, Stakeholder Management, Process Improvement, Change Management, Business Planning
Pasig, Metro Manila, Philippines · Hybrid
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ…
Skills: Fund Accounting, Financial Reporting, Financial Statement Review, NAV Calculations, IFRS
SEAOIL Philippines, Inc.Pasig, Metro Manila, Philippines · On-site
Are you ready to start your legaSEA? SEAOIL is looking for passionate talents to help make a difference in the lives of Filipinos and fuel their better future. Here's your chance to grow your career with the largest and …
Skills: Data Analysis, Project Management, Sales, Business Analysis, Credit Limit Management
SEAOIL Philippines, Inc.Pasig, Metro Manila, Philippines · On-site
Are you ready to start your legaSEA? SEAOIL is looking for passionate talents to help make a difference in the lives of Filipinos and fuel their better future. Here's your chance to grow your career with the largest and …
Skills: Data Analysis, Project Management, Sales, Business Analysis, Financial Analysis
Pasig, Metro Manila, Philippines · Hybrid
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: HR Business Partnering, Employee Engagement, Retention Strategies, Performance Management, Labor Law Compliance
Pasig, Metro Manila, Philippines · Hybrid
Company Description We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global wo…
Skills: Fund Accounting, Financial Reporting, Financial Statement Review, NAV Calculations, IFRS
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Leverage customer data to provide actionable insights and strategic recommendations for the Customer Success leadership team. Lead cross-functional projects to improve operational processes, systems, and overall team efficiency.
Requires a Bachelor's degree and over 5 years of professional experience in analytics, business operations, finance, or consulting. Proficiency with CRM platforms, Gainsight, and strong communication skills are essential.
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Essential Duties
Leverage data to create analyses on Customer data (Health, Risk & other Customer Journey data) which result in actionable insights and strategic recommendations for the Customer Success leadership team.
Lead or coordinate small-to-medium cross-functional projects related to Customer Success Operations processes, systems, and enablement.
Develop and maintain project plans, timelines, status updates, and action-item tracking for operational initiatives.
Identify project risks, blockers, and dependencies, and escalate issues as needed to support timely delivery.
Analyze and evaluate the impact of key business initiatives, and proactively surface insights and areas of opportunity for the business.
Build, maintain, and communicate detailed reporting, dashboards, presentations and analysis on key business metrics and challenges.
Partner with Customer Success leadership to understand and develop scalable strategies to improve business processes and systems, with a focus on operational excellence, improving team effectiveness and efficiency, and driving key outcomes for customers to achieve retention and health goals.
Develop a deep understanding of how Success Management correlates to Gross Retention across all products and customers.
Collaborate with cross-functional teams across disciplines such as Finance, Sales Operations, and Professional Services.
Required Qualifications
5+ years of professional experience in an analytics / business operations / finance / consulting role; prior experience with SaaS a bonus.
Bachelor’s degree in business, information systems, communications, or a related field, or equivalent practical experience.
Experience working with CRM platforms, Gainsight, SharePoint, or similar business systems and collaboration tools.
Experience coordinating or leading cross-functional projects in an operations, Customer Success, Support, or systems environment.
Strong written and verbal communication skills, with the ability to translate process changes and system updates into clear guidance for end users.
Some work experience in a similar or related area is preferred
Strong organizational skills and attention to detail, including experience maintaining process documentation, resource libraries, or operational materials.
Comfort working in a fast-paced environment with evolving priorities and cross-functional dependencies.
Understands and applies analysis tools/techniques, issue resolution skills and demonstrates strong knowledge of relevant factors in the industry
Join the A-Team and experience the A-Life!
Acquire Intelligence helps companies grow faster and operate smarter through intelligent outsourcing and AI consulting. We deliver innovative, data driven services across back office, contact center, customer experience, and digital operations. Our global outsourcing solutions include Remote Teams, Co-sourcing, and comprehensive managed services across both onshore and offshore delivery. Each solution is designed to deliver real outcomes and lasting impact. We take an entrepreneurial approach. Fast moving, accountable, and focused on results using our proven framework of Automate. Eliminate. Reallocate. We identify opportunities to automate with intent, remove inefficiencies, and shift work to where it creates the most value. With teams in Australia, the United States, the Philippines, and the Dominican Republic, we bring global reach with hands on execution. And while we lead with technology, people remain at the heart of everything we do. Founded in 2006, we are Safe, Flexible and Innovative. This is how Acquire Intelligence transforms businesses with intelligent solutions. www.acquire.ai
Offices: Level 15, 10 Queens Road, Melbourne, VIC 3004, AU · Level 37 Robinsons Cyberscape Beta, Topaz & Ruby Rds., Ortigas Center, Pasig City, Metro Manila 1600, PH · Eastwood Avenue, Eastwood City Cyberpark, Level 6, 1800 Building, Bagumbayan, Quezon City, Metro Manila 1110, PH · Shaw Boulevard, LG-C Left Wing Lower Ground Floor Worldwide Corporate Center, Mandaluyong City, Metro Manila 1552, PH · Av. Winston Churchill No. 1001, Torre Acrópolis, piso 19, R.D., Santo Domingo, RNC: 131-29105-8, DO
There are currently 286 open management & leadership positions in Pasig, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include IQ-EQ, Acquire Intelligence, WSP, Grab, RealPage, Inc., among others. Browse the listings above to see every active employer.
Yes — 135 of the 286 open management & leadership positions offer remote or hybrid work (15 remote, 120 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
