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The manager oversees daily operations across diverse airport dining and retail concepts to ensure service excellence and efficiency. They are responsible for staff scheduling, training, maintaining quality standards, and ensuring full compliance with safety and company policies.
Candidates should have 3–5 years of management experience in full-service restaurants or retail, with a hospitality degree preferred. Proficiency in Microsoft Suite and the flexibility to work varied shifts, including weekends and holidays, is required.
Job Title: Manager
Location: LGA Airport
Compensation: $65,000 - $75,000
Reports to: Senior Management
Who We Are
On the Go has elevated the dining and retail experience for travelers by bringing together worldclass hospitality, award-winning dining concepts, and forward thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. At On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine. class hospitality, award winning dining concepts, and forward thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers.
How We Do Business
How we work is just as meaningful as what we accomplish. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We’re committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.
Why This Job Is a Big Deal!
An OTG Manager powers day to day operations and drives operational excellence with every shift! They lead our amazing crew, ensuring service is sharp, high energy, and exceptional. They keep guests happy, budgets tight, and safety and quality standards sky high.
In This Role, You Will:
Lead daily operations across OTG’s diverse concepts—from retail to QSR to full service—keeping every location running smoothly and efficiently.
Elevate every bite and sip by ensuring all food & beverage products meet OTG’s quality and presentation standards.
Own scheduling and staffing, making sure every shift is fully supported and service stays top tier.
Drive an amazing onboarding experience, delivering strong training plans that set new Crewmembers up for success.
Create a positive, uplifting workplace where Crewmembers feel supported, respected, and motivated.
Champion safety, ensuring a hazardfree environment and full compliance with OTG policies, workplace laws, and safety standards.
Take action on Coyle + NSF audits, leading corrective measures with urgency and accountability.
Know and communicate OTG policies clearly, using the Crewmember Handbook and CBA to ensure consistency and understanding across the team.
Qualifications/Criteria:
A hospitality degree is preferred.
3–5 years in management, full service restaurants or retail (bonus points for multiunit magic!).
Stellar communication skills that keep teams aligned and guests impressed.
You’re fluent in Microsoft Suite—and it shows.
Flexibility is your middle name-early mornings, nights, weekends, holidays, even wild weather days… you’re ready.weather days… you’re ready.
assisted tools to support candidate evaluation; you will receive required notices and retain all rights under applicable state and local laws, and all hiring decisions are made by human reviewers
Equal Opportunity Employer
We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Your next opportunity is now boarding.
OTG is revolutionizing the hospitality industry by pushing the boundaries of excellence. Our Crewmembers work in a first-class organization creating amazing experiences for airport guests. The enthusiasm, creativity and passion for quality embodied by OTG Crewmembers enable OTG to continuously improve the passenger experience. With more than 350 in-terminal dining and retail locations in 11 airports, OTG and its 5,000+ Crewmembers serve millions of guests each year in dynamic settings across North America. By joining our team, you’ll discover endless opportunities to explore, learn, and realize your greatest potential in some of the most exciting hospitality environments around. And because our people drive our experiences, we offer some of the best compensation and benefits in the industry.
Offices: 352 Park Ave S, New York, New York 10010, US
Based on 18386 listings with disclosed salaries, most management & leadership jobs in New York, NY pay between $70k–$200k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 22,135 open management & leadership positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include New York City Housing Authority (NYCHA), JPMorganChase, Adelphi Group, Domino's, Publicis Groupe Holdings B.V., among others. Browse the listings above to see every active employer.
Yes — 8941 of the 22135 open management & leadership positions offer remote or hybrid work (1336 remote, 7605 hybrid).
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