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$123k–$201k/yr
Full-time
Health care coverage, Retirement savings plan, Backup childcare, Tuition reimbursement, Mental health support, Financial coaching
Posted 7d ago
~40 hrs/week
Responsibilities
Lead the end-to-end delivery of scam prevention capabilities, from initial discovery and strategy definition through to launch and continuous iteration. Partner with cross-functional teams across technology, risk, and operations to ensure robust controls and a seamless customer experience.
Requirements
Requires at least 5 years of experience in product management, consulting, or corporate strategy with a strong understanding of the product development lifecycle. Candidates must demonstrate strategic thinking, data analysis skills, and the ability to influence stakeholders in a matrixed environment.
Full job description
Start your next chapter building high-impact scam prevention solutions at scale. You’ll shape strategy, deliver measurable outcomes, and partner with experts across product, technology, and risk.
As a Vice President, Product Manager - Scam Prevention in Trust and Security you drive the end-to-end delivery of scam prevention capabilities, from discovery through launch and continuous iteration, with a focus on customer experience, operational readiness, and strong controls.
Job responsibilities
Lead end-to-end delivery of scam prevention capabilities from discovery and requirements through pilot, launch, iteration, and scale, ensuring readiness across business, operations, and controls
Define product strategy and roadmap for scam prevention capabilities across key customer journeys, aligning to annual strategic priorities and capacity planning
Build customer experiences that balance protection and friction by incorporating risk signals and insights into decisioning while maintaining a strong customer experience
Partner across teams to enable intelligence and data sharing needed to prevent scams, including defining scope, operating model, governance, and controls
Establish measurement and reporting by defining success metrics and building feedback loops to continuously improve performance
Drive cross-functional execution with stakeholders across Product, Technology, Design, Data & Analytics, Fraud/Risk, Operations, Legal/Compliance, and governance forums
Required qualifications, capabilities, and skills
5 years of experience (or equivalent expertise) in product management, management consulting, corporate strategy, or a relevant domain
Knowledge of the product development lifecycle (discovery, requirements definition, delivery, launch, and data analytics)
Experience creating and maintaining delivery artifacts in Jira and Jira Align (for example, epics, stories, features, acceptance criteria, and dependencies)
Demonstrated strategic thinking and structured problem solving, including framing ambiguous problems, identifying root causes, and evaluating tradeoffs
Executive storytelling and communication skills, including synthesizing quantitative and qualitative inputs into clear narratives for senior leaders and governance forums
Data analysis and product analytics skills, including defining and interpreting performance metrics, building measurement plans, and using data to iterate on product experiences
Preferred qualifications, capabilities, and skills
Track record of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
Demonstrated ability to lead through influence in a matrixed organization and drive execution across multiple teams and priorities
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.
Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms
JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Offices: 270 Park Avenue, New York, NY 10017-2014, US · 101 Duncan Mill Road, Toronto, ON M3B1Z3, CA · 2200 Ross Ave, Dallas, TX 75201, US · Kadubeesanahalli Circle, Bengaluru, Karnataka 560103, IN · 370 S Cleveland Ave, Westerville, OH 43081, US
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