New Orleans, Louisiana, United States · Remote Solely
Job Description: DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to dr…
Skills: Call Center Supervision, FINRA Compliance, Customer Service, Team Leadership, Performance Monitoring
Nashville, Tennessee, United States · On-site
$150/hr–$250/hr
Do you have a passion for baseball and enjoy working with people? We're looking for energetic, reliable individuals to join our team as Event Staff and Tournament Directors in the Nashville area! As one of the world's la…
Skills: Event management, Customer service, Communication, Teamwork, Time management
Nashville, Tennessee, United States · On-site
$88k–$98k/yr
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform include…
Skills: Plumbing, Electrical work, HVAC maintenance, Structural repairs, Masonry
Tulsa, Oklahoma, United States · Hybrid
Job Description: DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to dr…
Skills: Operational Excellence, KPI Management, Leadership, People Development, Customer Experience
Nashville, Tennessee, United States · On-site
Requisition Number: 235078 Job Description Cintas is seeking an Intern to participate in a program designed to provide comprehensive knowledge across all areas of our business, as well as the professional services indust…
Skills: Leadership, Organization, Communication, Time management, Microsoft Word
Nashville, Tennessee, United States · On-site
Job Title: Specialist, Business Systems Analyst Job Code: 43734 Job Location: Nashville, TN Job Schedule: 9/80; 9/80 employees work 9 out of 14 days- totaling 80 hours worked- and have every other Friday off Job Descript…
Skills: Business Systems Analysis, Product Ownership, Agile Scrum, Project Management, Requirements Gathering
Lowe's Companies, Inc.Nashville, Tennessee, United States · On-site
Your Impact The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers are responsible for achieving sales goals while ant…
Skills: Sales, B2B sales, MRO sales, Account management, Customer relationship management
Nashville, Tennessee, United States · On-site
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store operations, Customer service, Team development, Inventory management, Loss prevention
Nashville, Tennessee, United States · On-site
$24/hr–$27/hr
Teller Supervisor Location: Bellevue Branch Schedule: Full-Time, On-Site Monday - Thursday: 8:15 AM - 5:15 PM Friday: 8:15 AM - 6:15 PM Starting Pay: $24.00 - $27.00 (Depending on Experience) Lead a Team. Serve a Communi…
Skills: Team Leadership, Staff Coaching, Operational Excellence, Member Relations, Regulatory Compliance
Nashville, Tennessee, United States · On-site
Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information…
Skills: Customer service, Sales, Team leadership, Merchandising, Inventory management
Nashville, Tennessee, United States · Hybrid
Director of Finance The Director of Finance leads financial planning and analysis, management and board reporting, and cash forecasting for Tri-Imaging Solutions, and is the Chief Financial Officer's primary partner on t…
Skills: Financial Planning & Analysis, Financial Modeling, Budgeting, Cash Forecasting, Management Reporting
Hoover, Alabama, United States · Hybrid
$141k–$184k/yr
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place …
Skills: Cyber security, Vulnerability management, Incident response, Threat intelligence, Risk management
New York, New York, United States · On-site
$104k–$181k/yr
Rapid and Rural Logistics organization is looking for a Sr. Supply Chain Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology pr…
Skills: Supply chain management, Project management, Capacity planning, Operations management, Data analysis
Nashville, Tennessee, United States · On-site
$120k–$160k/yr
Job DetailsLevel: ManagementJob Location: Nashville Office - Nashville, TN 37203Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $120,000.00 - $160,000.00 Salary/yearTravel Percentage: OccasionalJob Ca…
Skills: Tax compliance, Tax planning, Partnership taxation, S corporation taxation, C corporation taxation
Nashville, Tennessee, United States · On-site
$97k–$158k/yr
Now Brewing – senior project manager, Construction ! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brough…
Skills: Construction management, Project leadership, Budget management, Risk management, Stakeholder management
Nashville, Tennessee, United States · On-site
$122k–$264k/yr
Supports team members in designing and architecting infrastructure and service and shares guidance on practices for reliability and functionality. Provides direction to ensure accurate forecasting and ensure systems have…
Skills: Site Reliability Engineering, Infrastructure Design, Service Architecture, Resource Forecasting, Incident Response
Nashville, Tennessee, United States · On-site
Description Volunteer Programs Manager FLSA Classification: Full-Time; Exempt The Country Music Hall of Fame® and Museum has an opening for a full-time exempt Volunteer Programs Manager position in the Education Departme…
Skills: Volunteer management, Leadership, Recruitment, Training, Scheduling
Nashville, Tennessee, United States · On-site
I. Job Summary Engineer for 7 Landfills and 3 Transfer Stations in TN This position requires an engineer with significant experience in the environmental and solid waste industry. The ideal candidate will possess superio…
Skills: Landfill engineering, Construction management, Environmental compliance, Permitting, Project management
Nashville, Tennessee, United States · On-site
POSITION SUMMARY Regional Manager - Nashville, TN Elmington Living At Elmington Living, we don't just manage properties — we build communities people are proud to call home. s the team behind 70+ affordable and market-ra…
Skills: Operational leadership, Property management, Team development, Performance management, Workforce planning
Nashville, Tennessee, United States · On-site
Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based serv…
Skills: Healthcare management, Leadership, Regulatory compliance, Budgeting, Expense management
New Orleans, Louisiana, United States • Remote Solely
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The supervisor will lead a team of customer service representatives to ensure service excellence and adherence to FINRA regulatory standards. They are responsible for monitoring performance metrics, managing customer escalations, and fostering a high-performance team environment.
Candidates must hold a bachelor's degree in a relevant field and possess 3-5 years of experience in customer service within the financial or insurance sectors. Active FINRA licenses, including SIE, Series 6/7, and Series 63/65/66, are required for this role.
DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.
We are seeking an experienced Call Center Supervisor to lead a team of Customer Service Representatives supporting insurance and financial services operations. This role is responsible for driving service excellence, ensuring compliance with regulatory standards—including FINRA requirements—and fostering a high-performance team environment.
Supervise, coach, and develop a team of Customer Service Representatives to deliver exceptional customer support.
Ensure adherence to regulatory and compliance standards, including FINRA guidelines and internal audit requirements.
Monitor team performance through KPIs, quality assurance metrics, and call evaluations.
Develop and implement customer service strategies, policies, and procedures to improve operational efficiency and service quality.
Provide ongoing training and mentorship, including guidance on compliance, systems, and product knowledge.
Manage and resolve complex customer escalations in a timely and professional manner.
Collaborate cross-functionally to ensure a seamless and consistent customer experience.
Maintain accurate documentation of customer interactions in CRM systems and ensure data integrity.
Stay current on industry trends, regulatory updates, and product changes.
Bachelor’s degree in Business Administration, Finance, or a related field (or equivalent experience).
Minimum of 3–5 years of experience in customer service, preferably within insurance, banking, or financial services.
Proven leadership experience with a strong track record of coaching and developing teams.
Strong understanding of financial services regulations and compliance standards.
Excellent communication, interpersonal, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced, high-volume environment.
Proficiency in Microsoft Office and CRM systems.
Active FINRA licenses, such as:
Ability to maintain and renew licenses in good standing throughout employment.
Strong knowledge of FINRA compliance, securities regulations, and client interaction standards.
Experience working in a regulated financial environment, ensuring adherence to audit and compliance controls.
Fully remote role within the United States.
May require flexibility to support different time zones or business needs.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available https://careers.dxc.com/global/en%23fraud_warning&data=05%7c01%7cjhanda%40dxc.com%7cdfc9200ee54a4a2cbd1e08dbecc892f9%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c638364118427715875%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c3000%7c%7c%7c&sdata=s0zVysf9f4QibEs/xNc7yE0vzT4Ae61CRppkSzWUOGw%3D&reserved=0" target="_blank" rel="noopener noreferrer nofollow">here.
Impossible. Delivered.
DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Instagram: https://www.instagram.com/dxctechnology Youtube: https://www.youtube.com/DXCTechnology TikTok: https://www.tiktok.com/@dxc_technology
Offices: 20408 Bashan Dr, 231, Ashburn, Virginia 20147, US
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