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Position Title: KFC Assistant Unit Manager Department: KFC Operations Prepared By: Human Resources Location: 12044 Roscoe Blvd JOB SUMMARY: The Assistant Unit Manager supports the Restaurant General Manager in achieving …
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$28/hr–$35/hr
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Los Angeles, California, United States · On-site
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Los Angeles, California, United States · Hybrid
$100k–$120k/yr
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Los Angeles, California, United States · Hybrid
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Los Angeles, California, United States · On-site
$18/hr–$30/hr
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Los Angeles, California, United States · On-site
$115k–$125k/yr
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Los Angeles, California, United States · On-site
$55/hr–$88/hr
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Los Angeles, California, United States · On-site
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Los Angeles, California, United States · On-site
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Los Angeles, California, United States · On-site
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Los Angeles, California, United States · On-site
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Los Angeles, California, United States · On-site
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Supports the Restaurant General Manager in achieving business goals by leading the team and ensuring a superior guest experience. Responsible for recruiting, training, and mentoring team members while maintaining high operational and food standards.
Previous customer service or cashier experience is desirable, along with proficiency in Microsoft Office. Candidates must be able to perform physical tasks including lifting up to 25 lbs and pushing/pulling up to 90 lbs.
Position Title: KFC Assistant Unit Manager
Department: KFC Operations Prepared By: Human Resources
Location: 12044 Roscoe Blvd
The Assistant Unit Manager supports the Restaurant General Manager in achieving business goals by leading the restaurant team, ensuring a superior guest experience, and developing team members. This role is a training ground for future restaurant leadership positions.
Adaptability & Accountability: Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, changes approach or method to best fit the situation and takes responsibility for own actions.
Analytical Skills: Synthesizes complex or diverse information, prioritizes projects and determines the best way of meeting deadlines and requirements.
Attendance & Punctuality: Schedules time off in advance, begins working on time, keeps absences within guidelines, ensures work responsibilities are covered when absent and arrives at meetings and appointments on time.
Business Ethics: Works with integrity, adheres to high ethical standards, upholds organizational values, and abides by written policies. Avoids the perception of conflicts of interests and abides by all regulatory requirements.
Communication: Expresses ideas and thoughts both verbally and in written form, exhibits good listening skills and comprehension, responds well to questions, writes clearly and informatively and edits work for spelling and grammar. Presents accurate numerical data effectively.
Compliance: Within specified functional area of authority, is personally accountable to understand and ensure regulatory and policy compliance with state and federal requirements in accordance with his/her respective job duties and responsibilities.
Confidentiality: Maintains a high degree of confidentiality.
Customer Service: The extent to which the Team Member provides prompt and high-quality service to team members, vendors and internal/external customers.
Judgment: Displays willingness to make decisions timely, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process and takes responsibility for communication including what is heard.
Organization: Maintains clean, functional workspace, continuous workflow to meet daily/weekly/monthly deadlines.
Safety: Attends required safety meetings, follows the Injury and Illness Prevention Plan (IIPP) and reports unsafe conditions, keeps workplace in safe condition.
Teamwork / Morale: Treats others with respect and courtesy, gives and welcomes feedback, inspires the trust of others, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, works cooperatively in group situations. Engages consistently in professional behavior.
Training: Completes company required training timely.
Leadership & Management: Reacts well under pressure and is accessible. Carries out required performance management processes and timekeeping responsibilities. Identifies disciplinary situations or employee conflict and manages communication appropriately. Assures confidential interchange with subordinates as appropriate. Demonstrates and instills in others an appropriate sense of urgency.
Previous customer service or cashier experience desirable.
Proficiency using Microsoft Office suite (Word and Excel)
Uses critical thinking skills to interpret information furnished in written, oral or schedule form. Makes sound decisions and sets goals based on available information and evaluates situations and requirements to plan and adjust work accordingly.
Projects accurate future occurrences based on current or historic data. Must be able to work with supervision; able to make decisions about the severity of variable situations and evaluate the most appropriate response; able to make appropriate decisions related to customer requests.
Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents, biohazards such as bloodborne pathogens, sewage, or building waste.
Deep Fryers, pressure Fryer’s ovens, soda machines, safe, registers, POS
$23 per hour - $24 per hour
This Position Description summarizes the primary responsibilities of this role at the time of commencement. Various other responsibilities not listed here may also fall within the responsibility parameters of the position. From time to time and with the natural developments of business structure and practice, an employee may be required to perform additional or new responsibilities that fall reasonably within the expectations of this role. Any significant adjustments to role responsibilities will always be made after consultation with the employee.
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it. Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US
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