Jacksonville, Florida, United States · On-site
Job Summary The Resident Experience Manager reports to property management and provides customer service to residents and administrative support to the property management office to promote resident satisfaction and rete…
Skills: Customer service, Administrative support, Conflict resolution, Property management, Leadership
Jacksonville, Florida, United States · On-site
Overview Location: Spinnaker Reach Why Highmark Residential? Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. …
Skills: Appliance repair, Carpentry, Painting, Plumbing, A/C maintenance
Jacksonville, Florida, United States · On-site
$45k–$67k/yr
We are hiring a Food and Beverage Manager at $24/hour. Responsibilities: · Provide guests and patrons with friendly and professional service, excellent food quality, strong price value and consistency of execution…
Skills: Restaurant management, Food and beverage operations, Staff training, Cost control, Budgeting
Jacksonville, Florida, United States · On-site
$49k–$74k/yr
We are hiring a Front Office Manager We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guest…
Skills: Team leadership, Guest services, Revenue management, Staff training, Financial reporting
Jacksonville, Florida, United States · On-site
The Chase Home Lending Product Strategy team creates a Home Lending product ecosystem that consistently converts market trends, customer needs and innovative solutions into an intentionally focused portfolio of work for …
Skills: Mortgage banking, Product management, Strategy, Operations, Risk management
Jacksonville, Florida, United States · On-site
JOB SUMMARY: Responsible for preparing policies and procedures for the QC department and ensuring compliance with contract requirements and quality control plan. Ensures quality is achieved through-out all aspects of man…
Skills: Quality Control, Management, Inspection, Structural Steel, Welding Inspection
Jacksonville, Florida, United States · On-site
Overview Who We Are: As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, w…
Skills: Maintenance supervision, Equipment repair, Preventive maintenance, Union leadership, Logistics
Jacksonville, Florida, United States · On-site
Job Title: Director of Claims Direct Reports: Claims Managers Location: Jacksonville Office Position type: Full-Time Normal Working Hours: Monday-Friday, 8:00AM-5:00PM FLSA Status: Exempt, Salaried Who We Are Olympus Ins…
Skills: Claims management, Strategic leadership, Operational leadership, Severity control, Expense management
Jacksonville, Florida, United States · On-site
Come build your career with Dream Finders Homes Company, one of the fastest growing public home building companies in the US. Being responsible for the oversight of newly constructed residential homes, the Construction M…
Skills: Construction Management, Residential Home Building, Blueprint Reading, Budget Management, Sub-contractor Management
Jacksonville, Florida, United States · On-site
$46k–$51k/yr
Recreation Supervisor This position reports to the Social Development Director and is a salaried, exempt role. At Job Corps, recreation is more than downtime. It is an important part of student development. The right rec…
Skills: Staff supervision, Program development, Youth development, Leadership, Safety management
Jacksonville, Florida, United States · On-site
$50k–$65k/yr
Description Join Metlok Lifetime Roofing as a Field Marketing Associate Manager! Lead the Team Helping Us Generate Excitement Around the Future of Roofing. Are you a driven marketing leader who enjoys building teams, dev…
Skills: Field marketing, Team leadership, Recruitment, Coaching, Performance management
Jacksonville, Florida, United States · On-site
Client Success Specialist Department: Sales and Marketing Employment Type: Full Time Location: Jacksonville, Florida Description At Jimerson Birr, our team accepts the lasting responsibility of protecting our clients' ri…
Skills: Client Re-engagement, Sales, Marketing, CRM, Salesforce
Tyson & MendesJacksonville, Florida, United States · Remote OK
$150k–$190k/yr
Build Your Next Chapter With a Team That Will Make You a Better Trial Lawyer Please note: An active Florida Bar license is required for this position. There’s a point in your litigation career when the right opportunity …
Skills: Litigation, Insurance defense, Motion practice, Discovery, Trial preparation
Jacksonville, Florida, United States · On-site
Position Summary: The District Manager will manage the work within the appropriate budget requirements and work closely with the customer or building management company. Work with customer and employee relations issues. …
Skills: Facilities management, Budget management, Staff supervision, Customer relations, Employee relations
Jacksonville, Florida, United States · On-site
Step into a pivotal role at JPMorganChase, where your expertise in compliance and risk management will shape the future of our operations. You'll have the opportunity to grow your career while making a significant impact…
Skills: Risk management, Compliance, Operational risk, Audit, Quality assurance
Jacksonville, Florida, United States · On-site
Key Responsibilities: Coordinate cross-functional vehicle activities to ensure key timelines, commitments, and business priorities are met. Monitor open vehicle orders and proactively identify and resolve blockers relate…
Skills: Program management, Project management, Cross-functional coordination, Supply chain management, Regulatory compliance
Jacksonville, Florida, United States · Hybrid
$93k–$130k/yr
The Mayo Clinic BIM Coordinator supports the enterprise BIM process along with regional BIM efforts. The BIM Coordinator will support the enterprise facilities BIM program, by organizing Revit files, working with various…
Skills: Building Information Modeling, Revit, Autodesk Construction Cloud, Clash detection, Project management
Jacksonville, Florida, United States · Hybrid
$93k–$130k/yr
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our em…
Skills: Autodesk Revit, BIM 360, Autodesk Construction Cloud, AutoCAD, Clash detection
FanaticsJacksonville, Florida, United States · Hybrid
$85k–$105k/yr
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: Merchandising, Buying, Assortment management, Vendor partnerships, Negotiation
FanaticsJacksonville, Florida, United States · Hybrid
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: Procure-to-pay, Financial accounting, Process transformation, Automation, Leadership
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Resident Experience Manager oversees resident satisfaction and retention by managing move-in/out processes, conducting inspections, and facilitating resident orientations. They also provide leadership to the onsite team and manage community engagement initiatives to ensure high standards of property operations.
Candidates must have 3-5 years of experience in customer service or administrative support, with a preference for supervisory experience. A bachelor's degree is preferred, along with strong communication, organizational, and problem-solving skills.
The Resident Experience Manager reports to property management and provides customer service to residents and administrative support to the property management office to promote resident satisfaction and retention. Primary duties include managing move-in and move-out experiences, conducting inspections, resident orientations, coordinating service requests, and facilitating transfers within MAA communities. Provides direction and guidance to onsite team.
The successful candidate will embody and work to reinforce MAA’s Core Values. Those values include:
Appreciating the uniqueness of each individual
Communicating openly and with integrity
Embracing opportunities
Doing the right thing at the right time for the right reasons
Provides leadership and guidance in the absence of the property manager. Provides direction and advice to onsite team regarding on-site administration and resident interactions.
Conducts pre-walk inspections of units prior to move-in. Performs move-in and move-out inspections using SightPlan.
Procures and prepares personalized move-in gifts for new residents. Facilitates move-in orientation to welcome and educate residents.
Develops and maintains in-depth knowledge of all community aspects, amenities and features.
Documents and responds to resident questions and concerns via phone, online platforms, and tasks within the customer relationship management (CRM) system; reports and escalates any resident customer concerns to on-site property management.
Handles roommate additions or releases during the lease term. Processes notices to vacate from residents and provides move-out packet as needed.
Monitors and follows up on service requests, including IT systems and gate access troubleshooting.
Coordinates with vendors for package delivery, service requests, pest control, and make-ready processes.
Encourages, assists, and supports prospects with self-guided tours (SGT) as needed. May conduct property tours for prospects without appointments (walk-ins) or assist with current residents potentially transferring between or within MAA communities only when a scheduled tour is not available.
Coordinates the set-up and presentation readiness of mini-models and show units for property tours.
Partners with on-site property management, on-site maintenance, and corporate asset management to ensure high standards in curb appeal, amenities, and make-ready quality through regular property walks.
Monitors lease authoring tool and other systems for compliance and operational consistency.
Processes all applications that are not handled by the centralized application processing team.
Leads resident engagement initiatives and manages the community calendar. Plans and implements on-site resident and community outreach activities.
Oversees the community’s online reputation, including Google reviews.
Develops and maintains in-depth knowledge of local markets and competitors.
Monitors, audits, and maintains artificial intelligence tool knowledge base to ensure accuracy and enable optimal performance of centralized support.
Performs other related duties as assigned to meet the needs of the business.
3-5 years of customer service and/or administrative support experience required, or an equivalent combination of education and experience
Supervisory/management experience preferred
Bachelor’s degree with leasing and/or preferred
Customer retention experience strongly preferred
Bilingual skills preferred
Customer service skills and conflict resolution skills to overcome objections and resolve issues
Skill and ability to communicate verbally clearly and concisely and in writing
Knowledge of apartment management laws and regulations at the federal, state, and local levels
Critical thinking and problem-solving skills
Organization, task, and time management skills
Flexibility and adaptability to changes in priorities or business needs
Ability to work independently with minimal supervision and collaboratively as part of a team
Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
Ability to maintain confidentiality and maintain appropriate discretion
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 25 pounds.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Delivering superior service and value for our residents, employees, and shareholders.
MAA is a real estate company focused on providing a high-quality apartment living experience to residents across the Southeast, Southwest and Mid-Atlantic regions of the United States. As an active buyer and developer of apartment communities, MAA is currently one of the largest owner-operators of apartment homes in the country and is an S&P 500 company listed on the New York Stock Exchange. MAA has successfully navigated numerous business cycles, captured significant growth and built an efficient, technology-driven operating platform with an investment portfolio that is uniquely balanced and diversified across markets noted for strong population growth and robust housing-demand dynamics. Currently, MAA owns and operates over 100,000 apartment homes across 16 states and the District of Columbia. We strive to recruit, develop and retain a talented workforce that reflects the communities where we live and work. Creating an environment where associates feel included, valued, and respected has been an essential part of our continued success as a company. We foster open conversations, encourage collaboration, and continuously look for ways to strengthen our culture so associates feel a sense of belonging and empowerment to deliver superior service and value to those whose lives we touch. Understanding the unique perspectives of our associates, residents and shareholders is essential to our program and ultimately to our success as a company. We are committed to cultivating conversations and continuously examining all the ways we do business so that we can best deliver on our Mission to provide superior service and value to those whose lives we touch.
Offices: 6815 Poplar Ave, Germantown, Tennessee 38138, US
There are currently 2,489 open management & leadership positions in Jacksonville, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include UF Health, Mayo Clinic, FIS, Circle K, Domino's, among others. Browse the listings above to see every active employer.
Yes — 353 of the 2489 open management & leadership positions offer remote or hybrid work (95 remote, 258 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
