Houston, Texas, United States · On-site
THE POSITION IN A NUTSHELL Sciens Building Solutions seeks a Service Team Lead. The Service Team Lead’s primary function is to manage the performance of assigned Inspectors and Service Technicians to achieve a high custo…
Skills: Team Leadership, Performance Management, Customer Service, Mentoring, Training
Houston, Texas, United States · On-site
Title:Quality Manager Job Description: Plans, coordinates, and directs quality program designed to ensure quality control and quality assurance of the production of products consistent with established standards by perfo…
Skills: Quality Control, Quality Assurance, Statistical Process Control, Inspection, Testing
Houston, Texas, United States · On-site
Overview This position at Magnolia Houston Hotel will provide exceptional service to both internal and external guests at all times. S/he will be responsible to assist in providing leadership, guidance, and support to th…
Skills: Leadership, Guest Services, Performance Management, Staff Scheduling, Training
Houston, Texas, United States · On-site
$60k–$65k/yr
Salary: $60,000.00 - $65,000.00 Other Forms of Compensation: N/A What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients e…
Skills: Staff Supervision, Event Planning, Budget Management, Sanitation Standards, Cash Handling
Houston, Texas, United States · On-site
$60k–$65k/yr
Salary: $60,000.00 - $65,000.00 Other Forms of Compensation: N/A What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients e…
Skills: Supervision, Staff Training, Event Planning, Budget Management, Sanitation Standards
Houston, Texas, United States · On-site
Account Executive, CoStar Data & Analytics - Houston, TX <br> Job Description <br> Who is CoStar Group? CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, anal…
Skills: B2B Sales, Account Management, Consultative Selling, Prospecting, Product Demonstrations
Houston, Texas, United States · On-site
Account Executive, CoStar Data & Analytics - Houston, TX <br> Job Description <br> Who is CoStar Group? CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, anal…
Skills: B2B Sales, Account Management, Consultative Selling, Prospecting, Product Demonstrations
Houston, Texas, United States · On-site
$14/hr–$14/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer Service, Team Leadership, Training and Mentoring, POS Management, Merchandising
Houston, Texas, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Merchandising, People Leadership, Customer Experience, Staffing, Performance Management
Houston, Texas, United States · Hybrid
Do you want to make a real impact in industry while accelerating your own career? This role offers the opportunity to combine business development, consultative software sales, strategic account management, and industry …
Skills: Consultative Selling, Solution Selling, Stakeholder Management, B2B Sales, Pipeline Management
Houston, Texas, United States · On-site
As a Business Development professional, you will work alongside Technical Directors to educate CPA firms and clients of the ability to claim valuable incentives that can bring additional value to their organizations. Thi…
Skills: Business Development, Relationship Building, Sales Closing, Lead Generation, C-Suite Communication
Houston, Texas, United States · On-site
$19/hr–$22/hr
We are hiring immediately for full time SHIFT SUPERVISOR positions. Location: Texas Children's Pavilion - 6621 Fannin Street, Houston, TX 77030. Note: online applications accepted only. Schedule: Full time schedule; open…
Skills: Kitchen Supervision, Staff Training, Scheduling, Performance Evaluation, Reporting
Houston, Texas, United States · On-site
Location: University of Houston We are hiring immediately for a seasonal SHIFT SUPERVISOR position. Address: University of Houston - 4700 Calhoun Road, Suite 102, Houston, TX 77204. Note: online applications accepted onl…
Skills: Delegation, Inventory Management, Data Entry, Reporting, Organizational Skills
Houston, Texas, United States · On-site
Build a Career That Builds Your Future — with PulteGroup! Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and a legacy of excellence.…
Skills: Blueprint Reading, Verbal Communication, Written Communication, Computer Literacy, Construction Scheduling
Houston, Texas, United States · On-site
Position Summary This individual is the business owner of 2-4 in-center businesses (Studio, Cycle, Yoga, and/or Signature Group Training) and manages the applicable teams of performers and coaches. This individual should…
Skills: Talent Scouting, Performance Management, Budget Management, Team Leadership, Scheduling
Houston, Texas, United States · On-site
$20/hr–$23/hr
Apartment Leasing Agent / Bilingual $20–$23 /hr + Bonus | Career Growth in 1 Year Are you Bilingual? Can you sell anything? If you prove yourself through great performance, you can be promoted to be a manager. Three Pill…
Skills: Sales, Marketing, Social media, Communication, Design
Houston, Texas, United States · On-site
Company: US1141 Buckhead Meat of Houston, Inc. Sales Territory: None Zip Code: 77038 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco’s actual pay range but is merely algor…
Skills: Production Planning, Staff Management, Inventory Management, Lean Manufacturing, Safety Training
Houston, Texas, United States · Hybrid
$135k–$206k/yr
Description This position allows for a hybrid arrangement with a mix of work from home and in the office. The position will involve coordinating with multiple internal and external departments to manage the life cycle of…
Skills: Project Management, Contract Administration, Resource Management, Stakeholder Management, Risk Control
Houston, Texas, United States · On-site
$60k–$100k/yr
Originally established to help dealers meet the growing needs of their niche consumers, Integral dx has become adept at providing OEM products tailored to the specific needs of its clients. Today Integral dx offers a fam…
Skills: Direct Sales, Market Research, Relationship Management, Product Demonstrations, Technical Presentations
Houston, Texas, United States · On-site
$15/hr–$17/hr
Shift Leader 0000 (Full-time) Drive the Shift. Grow Your Career. | WhiteWater Express Starting Pay: $15–$17/hour + Biweekly Tips Multiple shifts available – Hiring Immediately Looking for a leadership role where you can …
Skills: Team Leadership, Customer Service, Operational Oversight, Conflict Resolution, Equipment Monitoring
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Manage the performance of Inspectors and Service Technicians to ensure high customer satisfaction and professional service delivery. Oversee daily operations, including scheduling, training, and ensuring contractual obligations for fire and life safety services are met.
Requires a high school diploma and at least five years of customer service experience within the fire and life safety industry. FAL or FEL certifications are strongly preferred along with strong leadership and organizational abilities.
THE POSITION IN A NUTSHELL
Sciens Building Solutions seeks a Service Team Lead. The Service Team Lead’s primary function is to manage the performance of assigned Inspectors and Service Technicians to achieve a high customer satisfaction level, ensuring customers receive knowledgeable, responsive, professional, and courteous service. This person will be responsible for managing and mentoring the team members in all aspects of their assigned responsibilities, company policies, and procedures.
WHAT YOU’LL BE DOING (and doing well!)
Provide supervision, mentoring, and training of assigned team members; lead the performance management process of team members and identify training and development needs.
Track and/or quote deficiencies.
Provide general oversite to the on-call schedule, vacation schedule, and subcontractor schedule.
Direct the day-to-day activities of the service team to ensure all tasks are completed in a timely manner and meet the Company’s standards of excellence.
Coordinate closely with the finance department to ensure billings are accurate and timely for customers.
Ensure the Company meets its contractual obligations for all service contracts, emergency calls, service requests and monitoring agreements.
Ensure compliance of all assigned employees to Sciens safety standards.
Direct any corrective action and keep the Service Manager informed.
Participate in Company-sponsored meetings, trainings, and other functions.
Provide feedback to the Service Manager in establishing goals for department personnel; update and monitor on a regular basis.
Ensure that monitoring reports are reviewed daily for trouble signals to ensure preventative measures are being taken to provide excellent customer service.
WHAT WE LIKE ABOUT YOU
High school diploma or equivalent.
Five or more years of experience in customer service or related field in the fire and life safety industry.
FAL or FEL strongly preferred.
Strong organizational skills.
Ability to multi-task and manage self and team.
Remain calm under pressure.
Possess sound decision-making skills and practical judgment priorities.
Ability to manage, motivate, and develop people with positive attitude.
Proven track record of excellent customer service.
WHAT WE’RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Professional career development opportunities.
Tuition reimbursement program.
Service from One. Safety for All.
Service from One. Safety for All. We are Sciens. Sciens Building Solutions is a trusted provider committed to delivering complete fire protection, security, communications and electrical solutions that not only protect lives but ensure business continuity of our customers, too. Our top priority is to deliver complete life safety solutions for each customer we serve – from the smallest elementary school to the largest hospital campus or tallest skyscraper – and ensure these systems remain ready to perform when needed in an optimal and fully code-compliant fashion. With thousands of systems installed over decades, our knowledgeable sales team, engineers, installers and highly trained technicians partner together to provide the most effective solutions possible. Count on Sciens for all your fire protection, security, communication and electrical needs – locally, regionally and nationally.
Offices: 5925 Stoneridge Dr, Pleasanton, California 94588, US
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