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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401(k) Plan
Posted 28d ago
~40 hrs/week
Responsibilities
Deliver exceptional luxury client experiences and drive store KPIs through proactive outreach and relationship management. Mentor team members and oversee boutique operations, including visual merchandising and opening/closing procedures.
Requirements
Candidates should possess strong communication skills and a passion for luxury fashion. Experience in Men's and Women's Ready-to-Wear is preferred, along with flexibility to work evenings, weekends, and holidays.
Full job description
EVERGREEN – SENIOR CLIENT ADVISOR – DALLAS
Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.
Dolce & Gabbana, a global leader in luxury fashion, is building a talent pipeline for future Front of House Sales opportunities across our boutiques. This posting is intended solely for introductions and networking with exceptional talent.
ROLE
As part of our Front-of-House Sales Team, you will deliver exceptional client experiences, uphold brand standards, and contribute to boutique success. Whether you begin as a Client Advisor or advance to Senior Client Advisor, we offer opportunities for growth, mentorship, and career development.
MISSION
Provide impeccable service to our clients and be a true ambassador of the brand, ensuring that every client is treated according to the Dolce & Gabbana expectations.
Tailor the client experience to exceed expectations, ensuring smooth execution of the sales ceremony.
Drive individual and store KPIs including Consignment, Appointments, Repurchase Rate, UPT, Conversion, and Data Enrichment.
Mentor and coach team members, sharing best practices and product knowledge.
Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration.
Build and maintain a strong client portfolio through proactive outreach and use of clientele tools.
Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current clients, appointment selling and client acquisition.
Create personalized, versatile, and timeless silhouettes for clients.
Act as MOD when required, overseeing floor operations and team coordination.
Execute opening/closing procedures and hold store keys as needed.
Provide insights into fashion trends and luxury market developments.
Maintain visual merchandising standards and support inventory processes.
Foster a collaborative and professional store environment.
Perform additional duties as assigned.
PROFILE
Strong communication and relationship-building skills.
Passion for fashion and ability to create memorable client experiences.
Experience in Women’s and Men’s Ready-to-Wear is a plus.
Flexible schedule availability, including evenings, weekends, and holidays.
COMPENSATION & BENEFITS
Competitive hourly rate plus commission, comprehensive benefits including medical, dental, vision, life & disability insurance, 401(k) plan, and more.
JOIN OUR TALENT COMMUNITY
If you are passionate about luxury fashion and delivering exceptional service, apply today to be considered for current and future opportunities with Dolce & Gabbana.
A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.
Milan, 1984: a plaque outside a small office shows the surnames Dolce&Gabbana, almost as if it were a professional studio. Domenico Dolce and Stefano Gabbana, with only two million lire in their pockets, thus began to write the history of the brand that they would have founded shortly after, in 1985, giving life to an all-Italian dream made up of craftsmanship, tailoring tradition, Mediterranean culture, innovation instinct and a pinch of irony. The first clothing collections would follow over time with a wide and varied offer, an expression of dedication, study and research: a virtuous path that culminates in 2012 with the dream of high fashion.
Behind every Dolce&Gabbana creation lie the secrets of many crafts, the devotion to work, attention to detail and love for beauty. After more than thirty-five years, Dolce&Gabbana continues to be inspired by Italian art, traditions and culture by offering clothes, accessories, jewellery and watches that embody a unique heritage of knowledge and emotions.
Offices: Via Goldoni 10, Milan, 20129, IT · 660 Madison Ave, New York, NY 10065, US
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